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EDD scheduled second phone interview after rep promised decision - worried about delay

I'm so confused about my EDD claim right now. Had my eligibility phone interview this past Tuesday (I was freaking out about it for days, but it went okay I think?). The interviewer was actually pretty nice and said she was submitting her notes and that I should have a decision by Friday at the latest. She specifically said I wouldn't need another interview.\n\nWell I just checked my UI Online account and there's a new notice scheduling ANOTHER phone interview for July 15th! That's like three weeks away! I'm already behind on rent and utilities, and I can't wait that long without knowing if I'll get benefits.\n\nHas this happened to anyone else? Is this normal procedure or did something go wrong with my claim? I was laid off from my warehouse job after 2 years due to 'restructuring' (aka they moved operations to Nevada), and I thought it would be a straightforward claim. Should I try calling EDD to ask what's going on or just wait for the decision they promised by Friday?

This actually happens sometimes when there are multiple issues that need to be resolved on your claim. The first interview might have been for one issue (like verifying your job separation reason), and this new one could be for something completely different (like wage verification or availability for work). \n\nI'd wait until Friday to see if you get that decision as promised. If you do get approved, great! The second interview might still be needed for a separate issue, but at least you might start receiving payments. If Friday comes and goes with no decision, then I'd definitely try calling EDD for clarification.

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Thank you! That makes sense actually. My former employer contested my unemployment initially saying I was fired for performance (not true), but during the interview the rep seemed to accept my explanation about the restructuring. Maybe this second interview is about something else. I'll wait until Friday like you suggested.

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omg the EXACT same thing happened to me!!! first interview went great, then boom another notice for a second one. turns out the first interviewer forgot to ask about my work search efforts so they scheduled another one just for that. such a waste of time honestly

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Was there a long wait between your interviews? Three weeks seems excessive when I'm desperate for benefits to start. Did you get any payments between the interviews?

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Honestly with EDD sometimes the left hand doesn't know what the right is doing. I've seen people get interview notices AFTER they were already approved and receiving payments! The system is completely broken.

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THIS!!! My brother got 3 interview notices over 2 months. Only did the first one and still got paid. EDD is literally the most disorganized government agency ever.

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Don't wait for Friday. Call them immediately to find out what's going on. Here's the thing about EDD interviews - they're scheduled for different issues on your claim. Each issue gets coded separately in their system. Your first interview might have been about your job separation, while this new one could be about wages, ability to work, or something else entirely.\n\nYou should try calling them to ask:\n1. What was the determination from Tuesday's interview?\n2. What is the specific reason for the July interview?\n3. Can they expedite the second interview since you're experiencing financial hardship?\n\nBe prepared to call multiple times as their lines are constantly jammed. If you can't get through, try using Claimyr (claimyr.com) - they have a system that places calls to EDD for you and notifies you once an agent is on the line. Saved me hours of redial frustration. They have a demo video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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This is really helpful, thank you! I'll start calling tomorrow morning. Those specific questions are exactly what I need to ask. And thanks for the Claimyr suggestion - I've been hearing that EDD's phone lines are impossible to get through lately.

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just a thought but maby the 2nd interview is just a backup in case the 1st one doesnt get processed right. they might cancel it if your claim gets approved this week. EDD systems are crazy outdated

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That's a good point. I've seen cases where EDD automatically schedules interviews but cancels them once the issue is resolved. The system is very automated in some ways but not smart enough to avoid these situations.

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You absolutely need to call them ASAP and get clarification. Don't sit around waiting for Friday! In my experience with EDD, being proactive is the only way to get results. When I had multiple interviews scheduled, it turned out there was a flag on my account because my former employer had reported a different reason for separation than what I stated. It took 5 weeks and 3 interviews to get it resolved, and I nearly lost my apartment waiting.\n\nCall first thing in the morning when they open (8am). Keep trying if you get the \

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5 weeks and 3 interviews?! That's terrifying. My landlord is already making noise about late rent. Did you eventually get backpay for all those weeks you were waiting?

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Yes, I did get all the backpay, but only after I appealed the initial determination. The hardest part was making it financially while waiting. If you can prove financial hardship (eviction notice, utility shut-off notices), sometimes they can expedite your case. Make sure to mention that when you call.

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That's good to know! I actually do have a notice from my landlord about the late rent. I'll mention that when I call.

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lol welcome to EDD hell where nothing makes sense and the rules are made up! 😂

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Seriously! It's like those old

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Just following up - did you get a determination by Friday as the interviewer promised?

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Actually yes! I got a notice this morning that my claim was approved for the separation issue. But the second interview is still scheduled. I tried calling using that Claimyr service someone mentioned, and the EDD rep told me the second interview is about some missing wage information from my previous employer. She said I should still start receiving payments for the weeks I've certified, and the second interview won't affect that unless there's a major discrepancy. What a relief!

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