EDD phone interview passed but claim still under review for weeks - what's happening?

totally normal. my interview was back in march and it took 5 whole weeks to get approved. edd is so backed up right now its crazy

This is unfortunately a common issue right now. After your phone interview, the EDD interviewer has to submit their recommendation, then a supervisor needs to review it, and finally, the determination is made and entered into the system. This whole process can take 3-6 weeks in many cases, even when everything goes smoothly during your interview. Here's what you can do: 1. Continue certifying for benefits every two weeks even though you're not getting paid yet 2. Check your UI Online inbox daily for any correspondence 3. If you have a particularly urgent financial situation, you can try contacting your state representative's office - they sometimes can help expedite Once approved, you should receive all back payments for the weeks you certified during this waiting period.

lol welcome to EDD hell! i waited 7 weeks after my interview last year. the worst part is you cant even get through to ask whats going on! its a total joke

I finally got through to EDD last week after trying for days using Claimyr (claimyr.com). They have this service where they basically call EDD for you and connect you once an agent is on the line. Saved me hours of redial frustration. They have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km if you want to see how it works. When I finally got through, the agent told me my claim was just sitting in a review queue and nobody had even looked at it since my interview. They flagged it as urgent after I explained my situation. Got my determination letter 2 days later. Sometimes you just need to get someone to actually look at your file.

Just to clarify something important here - there's a difference between the general "review" status and a "pending eligibility interview" status. If you've had your interview and your claim is under review, that's actually a positive sign that your claim is moving forward in the process. The EDD is experiencing significant processing delays in 2025 due to their new verification system implementation. Your claim isn't stuck because of a problem; it's just in the queue for final processing. As long as you're certifying every two weeks, you'll receive all eligible benefits once approved. One thing to check: Go to your UI Online homepage and look under "Notifications" - sometimes they'll post requests for additional documentation there without sending an email alert. This could potentially be causing the delay.

3 weeks? LOL try EIGHT WEEKS after my elgibility interveiw!!! And then they denied me anyway for some BS reason about my 'unavalibility for work' even though I told the interviewer I could work ANY SHIFT ANY DAY. Total waste of time. Im currently in the appeal process and thats a whole other nightmare. The system is BROKEN.

This post is giving me flashbacks lol. My eligibility interview was back in January, and I was stuck in review for almost a month afterward. What finally worked for me was sending a message through the UI Online contact system specifically asking about the status. I wrote something like "I had my eligibility interview on [date] and haven't received a determination. Can you please check if there's anything holding up my claim?" Got a response two days later and then my approval came through the following week. Also, if you can't get through on the phone, try calling right when they open at 8:00am. I mean literally be dialing at 7:59am. That's usually when you have the best chance.

One more important thing to check - log into your UI Online account and make sure your identity verification is fully completed. Sometimes after the eligibility interview, there can still be an ID.me verification holding things up. This has been a common issue with the updated 2025 system. Also, did the interviewer specifically tell you they had all the information they needed? Sometimes they say everything "looks good" but are still waiting on employer verification. If your former employer hasn't responded to EDD's request for information, that could be causing the delay.

just wait it out trust me. once u start calling and bugging them they might flag ur account for extra review. just keep certifying and itll come through eventually

Update: I just checked the EDD processing timeframes on their website, and they're currently stating 4-5 weeks for post-interview determinations due to high volume. So while frustrating, your 3-week wait is still within normal parameters. I'd give it another week before pursuing escalation options. Also, contrary to what someone suggested above, contacting EDD about your status will NOT flag your account for extra review or delay it further. That's a common misconception. Polite follow-up is perfectly acceptable.