EDD phone interview passed but claim still under review for weeks - what's happening?

totally normal. my interview was back in march and it took 5 whole weeks to get approved. edd is so backed up right now its crazy

This is unfortunately a common issue right now. After your phone interview, the EDD interviewer has to submit their recommendation, then a supervisor needs to review it, and finally, the determination is made and entered into the system. This whole process can take 3-6 weeks in many cases, even when everything goes smoothly during your interview. Here's what you can do: 1. Continue certifying for benefits every two weeks even though you're not getting paid yet 2. Check your UI Online inbox daily for any correspondence 3. If you have a particularly urgent financial situation, you can try contacting your state representative's office - they sometimes can help expedite Once approved, you should receive all back payments for the weeks you certified during this waiting period.

lol welcome to EDD hell! i waited 7 weeks after my interview last year. the worst part is you cant even get through to ask whats going on! its a total joke

I finally got through to EDD last week after trying for days using Claimyr (claimyr.com). They have this service where they basically call EDD for you and connect you once an agent is on the line. Saved me hours of redial frustration. They have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km if you want to see how it works. When I finally got through, the agent told me my claim was just sitting in a review queue and nobody had even looked at it since my interview. They flagged it as urgent after I explained my situation. Got my determination letter 2 days later. Sometimes you just need to get someone to actually look at your file.

Just to clarify something important here - there's a difference between the general "review" status and a "pending eligibility interview" status. If you've had your interview and your claim is under review, that's actually a positive sign that your claim is moving forward in the process. The EDD is experiencing significant processing delays in 2025 due to their new verification system implementation. Your claim isn't stuck because of a problem; it's just in the queue for final processing. As long as you're certifying every two weeks, you'll receive all eligible benefits once approved. One thing to check: Go to your UI Online homepage and look under "Notifications" - sometimes they'll post requests for additional documentation there without sending an email alert. This could potentially be causing the delay.

3 weeks? LOL try EIGHT WEEKS after my elgibility interveiw!!! And then they denied me anyway for some BS reason about my 'unavalibility for work' even though I told the interviewer I could work ANY SHIFT ANY DAY. Total waste of time. Im currently in the appeal process and thats a whole other nightmare. The system is BROKEN.

This post is giving me flashbacks lol. My eligibility interview was back in January, and I was stuck in review for almost a month afterward. What finally worked for me was sending a message through the UI Online contact system specifically asking about the status. I wrote something like "I had my eligibility interview on [date] and haven't received a determination. Can you please check if there's anything holding up my claim?" Got a response two days later and then my approval came through the following week. Also, if you can't get through on the phone, try calling right when they open at 8:00am. I mean literally be dialing at 7:59am. That's usually when you have the best chance.

One more important thing to check - log into your UI Online account and make sure your identity verification is fully completed. Sometimes after the eligibility interview, there can still be an ID.me verification holding things up. This has been a common issue with the updated 2025 system. Also, did the interviewer specifically tell you they had all the information they needed? Sometimes they say everything "looks good" but are still waiting on employer verification. If your former employer hasn't responded to EDD's request for information, that could be causing the delay.

just wait it out trust me. once u start calling and bugging them they might flag ur account for extra review. just keep certifying and itll come through eventually

Update: I just checked the EDD processing timeframes on their website, and they're currently stating 4-5 weeks for post-interview determinations due to high volume. So while frustrating, your 3-week wait is still within normal parameters. I'd give it another week before pursuing escalation options. Also, contrary to what someone suggested above, contacting EDD about your status will NOT flag your account for extra review or delay it further. That's a common misconception. Polite follow-up is perfectly acceptable.

Hey, I'm going through the exact same thing right now! Had my interview on April 8th and still waiting. What's been helping me cope is setting up a daily routine to check for updates instead of obsessively refreshing all day. I check UI Online once in the morning and once at night, and that's it. Also, I started documenting everything - screenshots of my account status, dates I called, etc. If this drags on much longer, having that record will be helpful if I need to escalate or appeal anything. Hang in there, you're definitely not alone in this waiting game!

I'm in a similar boat - had my eligibility interview on April 18th and still waiting! It's so nerve-wracking when you're counting on this money. I've been reading through all these comments and it sounds like 3-6 weeks is unfortunately the new normal. I've been certifying every two weeks like everyone suggested, and I'm going to try that UI Online message system that CyberSamurai mentioned. We just have to keep hanging in there - at least we know we're not alone in this endless waiting game!

I'm in the exact same situation and it's so reassuring to read all these responses! Had my eligibility interview on April 16th and have been stuck in "under review" status ever since. The interviewer told me everything looked straightforward and that I should hear back "soon" - but here we are almost 3 weeks later with nothing. I've been certifying every two weeks like everyone suggested, and after reading through all these comments I'm going to try sending a message through UI Online tomorrow morning. It's frustrating that 4-6 weeks seems to be the new normal, but at least now I know I'm not the only one dealing with this ridiculous wait time. Thanks everyone for sharing your experiences - it really helps to know we're all in this together!

I'm in the exact same situation and this thread is giving me so much relief! Had my eligibility interview on April 12th and it's been over 3 weeks with my claim still showing "under review." The interviewer was super positive and said everything looked good, but here I am still waiting and stressing about bills. After reading everyone's experiences, I feel so much better knowing this 4-6 week wait is unfortunately normal right now. I've been certifying every two weeks like everyone suggested, and I'm definitely going to try sending a message through UI Online and calling right at 8am like CyberSamurai recommended. It's so frustrating that they make it sound quick during the interview when the reality is we're all stuck waiting for over a month! But I'm grateful for this community - knowing we're all going through the same thing makes it feel less isolating. Hang in there everyone, sounds like we just need to be patient even though it's killing us financially!

I'm going through the exact same nightmare right now! Had my eligibility interview on April 21st and still stuck in "under review" status going on 3 weeks now. The interviewer told me everything looked perfect and that I'd hear back within 10 business days - what a joke! Reading through everyone's experiences here has been both comforting and infuriating. Comforting to know I'm not alone in this mess, but infuriating that this 4-6 week wait seems to be the new "normal." I've got credit card payments due and my landlord is already asking questions. I'm definitely going to try that UI Online messaging system and the 8am calling strategy that people mentioned. Also might look into that Claimyr service if I don't hear anything by next week. It's ridiculous that we have to jump through all these hoops just to get an update on our own claims! Thanks to everyone for sharing their timelines and tips - this thread is keeping me sane right now. We shouldn't have to stress like this after already going through job loss, but at least we're all suffering together! 😤

I'm in the EXACT same situation and honestly this thread is saving my sanity right now! Had my eligibility interview on April 17th and still stuck in review status going on 3+ weeks. The interviewer was so confident and positive, telling me I'd hear back "within a week or two at most" - clearly she had no idea what she was talking about! I've been certifying religiously every two weeks and checking my account way too many times per day. After reading everyone's experiences, I'm going to try that UI Online messaging system tomorrow and definitely calling right at 8am like some of you suggested. Might also look into Claimyr if this drags into week 5. It's beyond frustrating that we're all dealing with these insane delays when we're already financially stressed from losing our jobs. But honestly, finding this thread and realizing I'm not the only one going through this nightmare has helped me sleep better at night. The system is clearly broken, but at least we're all broken together! Thanks everyone for sharing your timelines and tips - knowing that 4-6 weeks is unfortunately "normal" now helps me stop panicking every day that something went wrong with my case. We got this! 💪

I'm going through this exact nightmare too! Had my eligibility interview on April 25th and the interviewer was so reassuring, telling me everything looked "textbook" and I'd have my determination "very soon." Well, it's been 2+ weeks and absolutely nothing has changed in my account status. Reading through everyone's experiences here is honestly the first time I've felt less anxious about this whole mess. I had no idea that 4-6 weeks was becoming the new normal - I was starting to think I said something wrong during my interview or that my file got lost somewhere. I've been certifying every two weeks like everyone mentioned, but I'm definitely going to try sending a message through UI Online tomorrow and attempt that 8am calling strategy. If I don't hear anything by next week, I might look into that Claimyr service too. It's absolutely ridiculous that we're all stuck in this limbo after already dealing with job loss, but this thread has been such a relief. At least now I know I'm not alone in stressing about rent while refreshing my UI Online account 50 times a day! Thanks everyone for sharing - we'll get through this waiting game together! 🤞

I'm in this exact same situation and finding this thread has been such a relief! Had my eligibility interview on April 26th and the interviewer told me everything looked "straightforward" and I'd hear back "within 10 business days." Well, it's been over 2 weeks now and my claim is still stuck in that dreaded "under review" status. I was starting to panic thinking I said something wrong during the interview or that my file got lost, but reading everyone's experiences shows this 4-6 week wait is unfortunately the new reality. It's so frustrating how they make it sound quick during the interview when we're all stuck waiting over a month! I've been certifying every two weeks like everyone suggested, and I'm definitely going to try that UI Online messaging system tomorrow morning. Also going to attempt calling right at 8am like CyberSamurai recommended. If I don't hear anything by next week, I might look into that Claimyr service too. Thanks to everyone for sharing their timelines and tips - it's keeping me sane knowing we're all in this waiting game together. The system is clearly broken but at least we have each other for support! Hang in there everyone! 🤞

I'm going through the exact same thing and this thread has been such a lifesaver! Had my eligibility interview on April 29th and was told everything looked "great" and I'd hear back "soon." It's only been about 2 weeks but I was already starting to panic thinking something went wrong. Reading everyone's experiences here has been so reassuring - I had no idea that 4-6 weeks was becoming the new normal! I've been certifying every two weeks and obsessively checking my account multiple times a day, but after reading Isabella's advice I'm going to limit myself to twice daily. Definitely going to try that UI Online messaging system once I hit the 3-week mark, and if needed I'll look into Claimyr too. It's absolutely insane that they make it sound quick during the interview when we're all stuck waiting over a month, but I'm so grateful for this community. Knowing we're all in the same boat makes this so much less isolating. Thanks everyone for sharing your timelines and tips - we'll get through this together! 🙏