This thread has been such a goldmine of information! I'm currently stuck in the exact same situation - UI Online keeps saying I have no qualifying wages even though I've been employed continuously for the past year and a half. Reading about all these different causes (misspelled names, missing employers, hyphenated names causing issues) really helps explain what might be going wrong. My situation is a bit unique because I actually changed jobs twice during my base period, so I'm wondering if one of those employers just isn't showing up in their system at all. I have W-2s from both previous employers plus all my current paystubs, so I should have everything I need when I call. Going to try the 8 AM Wednesday strategy that several people mentioned worked well for them. It's honestly such a relief to know this is usually just a technical glitch and not an actual eligibility problem!

I'm experiencing the exact same issue! My UI Online account shows "no wages found" despite working at my company for over 2 years. Reading through everyone's experiences here is incredibly helpful - I had no idea there were so many technical reasons this could happen. My first name has an accent mark (José) and I'm wondering if that's causing a database search problem similar to the hyphen and spelling issues others mentioned. I'm going to try calling Wednesday at 8 AM with all my documentation ready: paystubs, W-2, and my employer's full legal name and EIN. It's so reassuring to know this is almost always just a technical glitch that the reps can fix once you get through to them. Thanks everyone for sharing your solutions and strategies - this thread is going to save me so much frustration!

Just wanted to add - make sure you understand the difference between "reduced hours" and being "laid off" when you file your claim. Since you went from 40 hours to 12 hours at the same job, this might be considered a reduction in hours rather than a traditional layoff. EDD treats these situations slightly differently, but you should still qualify for partial benefits. When you file, be very clear about your situation - that your employer cut your hours significantly but you're still employed part-time. This will help EDD process your claim correctly from the start.

I just went through this same situation! Got my hours cut from full-time to part-time and was worried about the income limits too. Here's what I learned: EDD looks at your gross weekly earnings vs your Weekly Benefit Amount (WBA). You can earn up to 25% of your WBA without any deduction, then they reduce your benefits dollar-for-dollar after that. The good news is you can still get partial benefits as long as your part-time earnings don't exceed 125% of your WBA. With your $240/week, you'll likely still qualify for something - just apply and be completely honest about your current part-time work when you certify each week. The system will calculate it all automatically. Don't stress about the exact math beforehand, just get your claim started!

Glad to hear your payment came through! 30 hours is pretty typical in my experience. For anyone else reading this thread - this is a good reminder that the timing can vary quite a bit depending on when during the day your payment gets processed. The key is not to panic if it doesn't show up immediately, but definitely follow up if it's been more than 48 hours like others mentioned.

Just want to echo what others have said - the 24-48 hour window is definitely the norm! I've been on unemployment for about 6 months now and I've noticed the timing can really vary. Sometimes it's there by the next morning, other times it takes the full 2 days. One thing I learned is that if you certified later in the day (like afternoon/evening), it usually takes closer to the full 48 hours. But if you certified early morning, you might see it by the next day. The waiting is always nerve-wracking but it sounds like yours came through right on schedule! Glad it worked out for you.

Hey @NebulaNinja! Congrats on starting your new job! I went through this exact same situation about 8 months ago when I started a part-time warehouse job while on UI. The advice everyone gave you is spot on - definitely report the work when you performed it, not when you get paid. One thing that helped me a lot was creating a simple spreadsheet to track everything: date worked, hours, estimated earnings, and then later the actual earnings from my paystub. This made certifying so much easier and gave me peace of mind that I was being accurate. Also, don't be surprised if EDD takes a bit longer to process your payments now that you're working - it's totally normal for them to review claims more carefully when work is first reported. Mine was pending for about 4-5 days the first couple times, but then it got back to normal processing speed. You're doing everything right by being honest and reporting accurately!

I've been dealing with part-time work + UI for almost a year now and wanted to share something that really helped me - screenshot your certification after you submit it! I started doing this after I had a discrepancy question from EDD about 3 months in. Having those screenshots saved me so much hassle because I could show exactly what I reported and when. Also, if you're in retail like the OP mentioned, be prepared for your hours to potentially vary quite a bit week to week, especially during busy seasons. I work retail too and some weeks I'm at 15 hours, others I'm at 28-30. Just stay consistent with your reporting method and you'll be fine. The EDD system is actually pretty forgiving as long as you're being honest about when you worked vs didn't work. One last thing - if you ever have a week where you work more hours and your earnings exceed your weekly benefit amount, you'll get $0 for that week but your claim stays active. Don't panic if this happens during busy retail periods - just keep certifying and you'll get benefits again the following week if your hours drop back down.

I'm going through almost the exact same situation right now! Had my eligibility interview scheduled for yesterday morning and they never called. It's so stressful when you're already worried about finances and then EDD adds this extra layer of uncertainty. Reading through everyone's responses here has been really helpful though - especially knowing that this is a widespread issue and not something I did wrong. I'm going to follow the advice about documenting everything and trying to reach them in the next day or two. Thanks for posting about this because it's reassuring to know there's a community of people who understand what we're going through with EDD right now!

This is exactly what happened to me last summer! I had an interview scheduled for 9 AM and waited until 11:30 with my phone glued to my ear, checking reception every 5 minutes. When I finally got through to EDD three days later (after literally hundreds of call attempts), they said the interviewer had an "emergency" and couldn't complete scheduled interviews that day. No notification, no apology, nothing. What really helped me was keeping a detailed log of every attempt to contact them - dates, times, what happened (busy signal, disconnected, etc.). When I finally had my rescheduled interview two weeks later, I mentioned the missed appointment and the interviewer actually made a note in my file about the delay being on their end, not mine. Since you already got rescheduled for Friday, make sure to call them right at the start of your time window - don't wait for them to call you. Sometimes they expect claimants to initiate the call. Also have a backup phone ready just in case there are technical issues. The whole system is a mess but once you get through the interview, things usually move much faster. Hang in there!