Where to find EDD fax number (916) to submit documents?
I've been trying to upload documents to my EDD portal but the system keeps glitching out on me. Someone at the workforce center told me faxing is more reliable anyway. Does anyone know the fax number with area code 916 to send documents to EDD? I'm on a deadline and really need to get these verification docs in ASAP! TIA!
17 comments

Simon White
The EDD fax number you're looking for is (916) 255-1277 - I had to fax my identity verification documents last month when the upload system crashed during my ID.me verification. Make sure you include your full name, SSN (last 4 digits is fine), and claim ID on EVERY page you fax. Also add a cover sheet explaining what documents you're sending.
0 coins
Geoff Richards
AuthorTHANK YOU!!! Been searching everywhere for this. Do you know how long it usually takes them to process faxed documents?
0 coins
Hugo Kass
That's not right!! The ID verification fax is 866-215-9159 not the 916 number they gave you. Ugh so frustrating how nobody gives the same answer twice with EDD!
0 coins
Nasira Ibanez
Actually, both numbers are correct but for different purposes. The 916-255-1277 number is for general documentation, while the 866-215-9159 is specifically for identity verification documents. OP should use the appropriate one depending on what they're trying to send. The EDD website lists all these numbers under Contact Information if you need to verify.
0 coins
Khalil Urso
i sent stuff to that 916 fax last yr and they NEVER got it had to do it 3 times finally just went to the office in person
0 coins
Myles Regis
I've had the same experience with their fax system! It's so frustrating because they don't even tell you if they received it or not. I recommend calling to confirm they received your fax after sending it. Unfortunately, getting through to an EDD representative can take forever with their phone system. I finally got through using Claimyr (claimyr.com) - they connected me to an EDD agent within 15 minutes when I'd been trying for days on my own. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Was definitely worth it to confirm my documents were actually received and being processed.
0 coins
Brian Downey
Pro tip: Get a fax confirmation page after sending!!! I learned this the hard way when EDD claimed they never received my appeal documents even though I had sent them. Without proof of transmission, I had to start the whole process over and lost benefits for 3 weeks. Also write your claim ID in BIG NUMBERS at the top of every single page.
0 coins
Jacinda Yu
I recommend sending your documents multiple ways if possible. I always upload to UI Online AND fax to the (916) 255-1277 number for important documents. It creates redundancy in the system. For anyone wondering about other EDD fax numbers: - Appeals: (916) 319-3568 - Identity Verification: (866) 215-9159 - General Documentation: (916) 255-1277 - Disability Insurance: (855) 342-3700 Keep in mind processing times vary significantly - identity verification can take 7-10 business days while appeals can take several weeks. Always follow up by phone if you don't see acknowledgment in your UI Online account within 5-7 business days.
0 coins
Geoff Richards
AuthorThis is super helpful! I'll definitely try both methods. I'm sending proof of job search activities that were questioned. Not sure which category that falls under, probably general documentation?
0 coins
Jacinda Yu
Yes, for work search verification, use the general documentation number (916) 255-1277. Make sure to include your certification week dates clearly on each document. Those typically take about 5-7 business days to process, but could be longer with current volumes.
0 coins
Evelyn Cortez
@Jacinda Yu Hi! The fax you provided for the disability insurance is that where I can fax my DE2525xx form
0 coins
Zoe Dimitriou
Just wanted to add that if you're having trouble with the online portal, you can also try submitting documents through the "Ask EDD" feature in your UI Online account. Sometimes that works when the regular upload function is glitchy. I've used it successfully for submitting additional work search documentation when the system was acting up. It creates a case number and they usually respond within 5-10 business days letting you know if they need anything else. Worth trying as another backup option along with faxing!
0 coins
Tony Brooks
I actually work at a local workforce center and can confirm that the fax numbers mentioned here are correct. The (916) 255-1277 is indeed for general documentation like work search records, wage statements, and other supporting documents. One thing I always tell people - make sure you're sending clear, legible copies. EDD frequently rejects faxed documents that are too dark, too light, or cut off at the edges. If you're using a copy machine before faxing, test the settings first with a sample page. Also, avoid sending documents that are stapled together as they often don't transmit well through fax machines. If you're really in a time crunch, many workforce centers (like mine) offer free fax services specifically for unemployment-related documents. We can help ensure your documents are formatted correctly and provide you with a transmission receipt. You can find your local workforce center at jobs.ca.gov. Might be worth calling ahead to confirm they offer this service and what their hours are. Hope this helps!
0 coins
KingKongZilla
This is incredibly helpful information, especially coming from someone who works at a workforce center! I had no idea that document quality could be such an issue with faxing - that explains why some people have had their submissions rejected or "lost." The tip about testing copy machine settings first is brilliant. Quick question - do you know if there are any specific formatting requirements EDD prefers? Like should documents be single-sided, or is there a preferred font size for any cover sheets? I want to make sure I get this right the first time since I'm already cutting it close on my deadline. Also, is there typically a limit on how many pages you can fax at once to that (916) 255-1277 number? Thanks for offering the workforce center option too - I might actually take you up on that suggestion since having professional help with formatting sounds way less stressful than figuring it out on my own!
0 coins
Sam
This is the updated Fax# +1 916 449 1555 - So they updated their fax number - 619-525-4830 is no longer operational. That was failing for me as well. I called EDD and got redirected a few times but they told me that number was not operational and that they only have 1 fax number, which is listed above. My fax finally went through on first try.
0 coins
Lucas Schmidt
I'm a bit concerned about the conflicting fax numbers being shared here. As someone who just went through this process successfully last month, I can confirm that (916) 255-1277 is definitely the correct number for general documentation - I used it to submit my work search verification and it was processed within 6 business days. However, @Sam's mention of 916-449-1555 has me worried that there might be outdated information floating around. Before anyone sends important documents, I'd strongly recommend calling EDD's main line at (833) 978-2511 to verify the current fax number for your specific document type. Yes, the wait times are brutal, but it's better than risking your documents going to a disconnected fax line. Also want to echo what others have said about keeping detailed records - I photograph every page before faxing, keep the transmission receipt, and follow up with a phone call within a week. This whole process is stressful enough without wondering if your paperwork made it through! For what it's worth, the EDD website (edd.ca.gov) should have the most up-to-date contact information, though I know their site isn't always the most user-friendly to navigate.
0 coins
Sean Murphy
@Lucas Schmidt You re'absolutely right about verifying directly with EDD before sending anything! I just joined this community after getting frustrated with conflicting information online about EDD procedures. This whole thread perfectly illustrates why it s'so important to double-check everything. I m'actually in a similar situation to @Geoff Richards - need to submit work search documentation after the online portal kept crashing on me. Based on all the discussion here, I m planning'to call 833 978-2511 (first) to confirm the current fax number, then use the 916 255-1277 (number) that multiple people have had success with recently. Thanks everyone for sharing your experiences - it s really'helpful to see what s actually'worked for people rather than just guessing! I ll also'definitely follow the advice about detailed cover sheets and keeping transmission receipts. The last thing I want is to have my documents disappear into the EDD void!
0 coins