Where to find EDD fax number (916) to submit documents?
I've been trying to upload documents to my EDD portal but the system keeps glitching out on me. Someone at the workforce center told me faxing is more reliable anyway. Does anyone know the fax number with area code 916 to send documents to EDD? I'm on a deadline and really need to get these verification docs in ASAP! TIA!
10 comments
Join the conversation
Simon White
The EDD fax number you're looking for is (916) 255-1277 - I had to fax my identity verification documents last month when the upload system crashed during my ID.me verification. Make sure you include your full name, SSN (last 4 digits is fine), and claim ID on EVERY page you fax. Also add a cover sheet explaining what documents you're sending.
0 coins
Geoff Richards
•THANK YOU!!! Been searching everywhere for this. Do you know how long it usually takes them to process faxed documents?
0 coins
Hugo Kass
That's not right!! The ID verification fax is 866-215-9159 not the 916 number they gave you. Ugh so frustrating how nobody gives the same answer twice with EDD!
0 coins
Nasira Ibanez
•Actually, both numbers are correct but for different purposes. The 916-255-1277 number is for general documentation, while the 866-215-9159 is specifically for identity verification documents. OP should use the appropriate one depending on what they're trying to send. The EDD website lists all these numbers under Contact Information if you need to verify.
0 coins
Khalil Urso
i sent stuff to that 916 fax last yr and they NEVER got it had to do it 3 times finally just went to the office in person
0 coins
Myles Regis
•I've had the same experience with their fax system! It's so frustrating because they don't even tell you if they received it or not. I recommend calling to confirm they received your fax after sending it. Unfortunately, getting through to an EDD representative can take forever with their phone system. I finally got through using Claimyr (claimyr.com) - they connected me to an EDD agent within 15 minutes when I'd been trying for days on my own. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Was definitely worth it to confirm my documents were actually received and being processed.
0 coins
Brian Downey
Pro tip: Get a fax confirmation page after sending!!! I learned this the hard way when EDD claimed they never received my appeal documents even though I had sent them. Without proof of transmission, I had to start the whole process over and lost benefits for 3 weeks. Also write your claim ID in BIG NUMBERS at the top of every single page.
0 coins
Jacinda Yu
I recommend sending your documents multiple ways if possible. I always upload to UI Online AND fax to the (916) 255-1277 number for important documents. It creates redundancy in the system. For anyone wondering about other EDD fax numbers: - Appeals: (916) 319-3568 - Identity Verification: (866) 215-9159 - General Documentation: (916) 255-1277 - Disability Insurance: (855) 342-3700 Keep in mind processing times vary significantly - identity verification can take 7-10 business days while appeals can take several weeks. Always follow up by phone if you don't see acknowledgment in your UI Online account within 5-7 business days.
0 coins
Geoff Richards
•This is super helpful! I'll definitely try both methods. I'm sending proof of job search activities that were questioned. Not sure which category that falls under, probably general documentation?
0 coins
Jacinda Yu
•Yes, for work search verification, use the general documentation number (916) 255-1277. Make sure to include your certification week dates clearly on each document. Those typically take about 5-7 business days to process, but could be longer with current volumes.
0 coins