EDD claim issues: Should I fax documents from phone or laptop?

I had to fax some docs to EDD last month for my identity verification. I used my laptop because it was easier to organize all the PDFs in one place and make sure everything was readable. Phone screenshots can sometimes look blurry or cut off when faxed. If they're asking for email proof, I'd recommend downloading the emails as PDFs from your laptop rather than screenshots - it looks more professional and EDD is picky about document quality!

dosent matter tbh just make sure u can read it. i send stuff from my phone all the time with the faxburner app and edd accepts it fine

Either method can work, but here are the key considerations: 1. Document clarity is crucial - EDD will reject anything that's not perfectly legible 2. For emails, original downloads (PDFs) from your laptop will preserve headers and metadata that screenshots might miss 3. Make sure ALL pages are properly oriented (not sideways or upside down) 4. Include your claim number on EVERY page 5. Keep the fax confirmation receipt! Personally, I'd recommend using your laptop with a service like FaxZero or HelloFax because you can preview exactly what will be sent before paying for transmission. Phone apps sometimes compress images in ways that reduce quality.

My brother had his claim denied TWICE because he sent phone screenshots that EDD said were "insufficient documentation" even though you could totally read them!! The whole system is designed to make you fail I swear. They purposely make it complicated so they don't have to pay people!!

ive been on unemployment 3 times and honestly just use whatever is easier for you! laptop is probably better for organizing multiple pages tho. i just always make sure to call EDD a few days after sending faxes to confirm they got everything. better safe than sorry with these people lol

Some additional technical advice about faxing to EDD: 1. Use black and white mode, not color (color faxes often arrive illegible) 2. Set resolution to "Fine" or at least 200 dpi 3. If faxing from laptop, save emails as PDFs first (File > Print > Save as PDF) 4. Include a cover sheet with your name, claim ID, phone number, and list of documents included 5. Send during off-peak hours (early morning) for better transmission quality I routinely help clients with EDD documentation and these steps significantly reduce rejection rates.

just wanted to say im also dealing with edd asking for random documents... so frustrating when they dont even tell you exactly what they want!!! good luck with your claim hope it all works out

Just wanted to update after seeing all the discussion - I followed up with EDD after my document submission and they specifically mentioned that they prefer PDFs from a computer rather than mobile screenshots. The agent told me they've been having issues with mobile-submitted documents being too low quality when they enter their system. So laptop is definitely the way to go if you have that option!