Need to fax docs to NY unemployment - anyone recommend a good app?

i used FaxBurner last month to send stuff to them and it worked fine. they give u like 5 free pages i think

I've had success with both FaxZero and HelloFax when sending documents to NYSDOL. Make sure you include your claim ID and full name on a cover sheet. Also very important: keep the confirmation page showing the fax was successfully transmitted. I actually take a screenshot of it too just in case.

Has anyone else noticed that sometimes they say they never got the fax even when you have confirmation??? I sent mine THREE TIMES with confirmation and they still claimed they never got anything! I'm so paranoid now about sending anything to them!!

I had a similar issue last month and wasted SO much time with the fax thing. After three failed attempts (all with "confirmation" that went nowhere), I finally got through to an actual agent who helped resolve it. I used Claimyr (claimyr.com) to get through to someone instead of waiting on hold forever. They have this video showing how it works: https://youtu.be/Rdqa1gKtxuE - basically they call and wait on hold for you, then call you when an agent picks up. The agent actually gave me a direct email address to send my documents instead of faxing! Saved me so much frustration.

I HATE faxing stuff to them!!! My last employer disputed my claim and I had to fax like 20 pages of evidence and the stupid app kept failing halfway through. I ended up going to a UPS store and paying $24 to send it all! RIDICULOUS that in 2025 we're still using FAX machines!!!

Here's what you need to know about faxing to NYSDOL: 1. The correct fax number depends on what documents you're sending. Double-check the letter you received. 2. Include your NY.gov ID, claim ID, and last 4 digits of your SSN on EVERY page. 3. Use a fax app that provides delivery confirmation. I recommend eFax, FaxZero (free for limited pages), or HelloFax. 4. Send during off-peak hours (before 9am or after 6pm). 5. If using a mobile app, make sure your document scans are clear and high contrast. 6. Keep all confirmation receipts and follow up by phone after 5-7 business days if you don't see the documents reflected in your account.

anyone else think its weird they make us fax stuff but then they email us? make it make sense lol

Update: I ended up using FaxZero this morning to send my documents. It was actually pretty easy! They give you 5 free faxes per day (up to 3 pages each). I got an email confirmation that it went through successfully. Thanks everyone for the suggestions! I'll update again if I run into any issues with them receiving it.

Another option if the fax apps don't work out - most public libraries have fax machines you can use for a small fee (usually like $1-2 per page). I had to do this once when all the apps were giving me trouble. The librarians are usually pretty helpful too if you're not sure how to use the machine. Just make sure to bring exact change and have your documents ready to go!

Just went through this same situation a few weeks ago! I used the CamScanner app which has a built-in fax feature - worked perfectly and gave me instant confirmation. One thing I learned the hard way: make sure your documents are super clear and high contrast before sending. My first attempt got rejected because the scan was too blurry. Also, don't forget to include a cover page with your name, claim number, and what documents you're sending. The whole process was way less stressful than I expected once I got the hang of it!