New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Summer Green

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same here just applying to anything to check the boxes

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Ava Garcia

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I've been dealing with NYS unemployment for about 6 months now and learned the hard way about documentation. Here's what I found works: Online applications absolutely count - just save screenshots or confirmation emails. For job sites like Indeed, make sure you note the specific employer name, not just "applied through Indeed." Also, informational interviews count as networking activities, and so does attending career workshops or webinars. I use a simple spreadsheet with columns for date, employer/contact, position, method of contact, and any follow-up. The key is being able to show genuine effort - they care more about quality searches in your field than just hitting random apply buttons.

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Mei Lin

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This is really helpful advice! I'm new to the unemployment process and have been stressed about doing everything correctly. Quick question - when you mention informational interviews, how do you typically set those up? Do you just reach out to people in your industry via LinkedIn or email? And do you need any special documentation for those beyond noting the contact and date?

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Sean Doyle

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I just wanted to add that timing can be really important here. The sooner you file, the sooner the process starts, and you can't get retroactive benefits for weeks before you actually submit your claim. I delayed filing for almost a month because I was worried about the same thing - what my employer would say and whether they'd try to block my claim. That ended up costing me about $1,200 in benefits I could have received during that time. What I wish I had known earlier is that even if your employer contests the claim, you often still receive benefits during the appeal process (called "pending appeal benefits"). So the worst case scenario isn't that you get nothing while fighting - it's that you might have to pay some back if the final decision goes against you, which honestly is pretty rare if you were legitimately laid off or fired without cause. My employer did respond to the NYS DOL form and claimed I was terminated for "performance issues" but they couldn't provide any documentation of progressive discipline, performance improvement plans, or written warnings. The adjudicator saw right through it and approved my claim within two weeks. Don't let fear of your employer's potential dishonesty rob you of benefits you've earned and deserve!

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Owen Jenkins

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@Sean Doyle This is such an important point about timing that I wish more people understood! I m'kicking myself because I ve'already been hesitating for about two weeks, and reading your comment about losing $1,200 in benefits really drives home what delaying actually costs. The part about receiving benefits during the appeal process is huge - I had no idea that was even possible. I was imagining having to wait months without any income if my employer contested, but knowing I might still get payments while things get sorted out makes this feel much less risky. Your experience with the adjudicator seeing through undocumented performance "issues is" exactly what I needed to hear. My situation is similar - they claimed poor performance but never actually put me on any improvement plan or gave me written warnings. It sounds like the NYS DOL investigators are pretty good at spotting these tactics. I m'definitely filing this week - thank you for the reality check about not letting fear cost me more money!

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AstroAce

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I went through this exact same worry when I filed last year! Yes, NYS DOL does contact employers, but I want to reassure you that the process heavily favors accuracy over employer bias. They send a standardized form (IA 12.3) that asks very specific questions about your separation - dates, wages, reason for termination, etc. It's not a free-form interview where your boss can just badmouth you. What really helped me was understanding that if your employer wants to contest your claim based on "misconduct" or "poor performance," they need actual documentation - write-ups, attendance records, performance improvement plans, witness statements, etc. They can't just say "Nina was a bad employee" and have that hold weight. In my case, my former manager tried to claim I was fired for tardiness, but when pressed for documentation, all they had were some informal notes that didn't follow their own progressive discipline policy. The adjudicator approved my claim within 10 days. My advice: file now and start gathering your evidence while you wait for their response. Every week you delay costs you potential benefits. Even if they contest it, you'll likely receive payments during the appeal process. Don't let fear of your employer's potential lies keep you from benefits you've rightfully earned through your work history!

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Diego Chavez

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@AstroAce Thank you so much for sharing your experience! This is exactly what I needed to hear. I've been spiraling with anxiety about filing, but your breakdown of the actual process makes it sound much more fair and structured than I was imagining. The fact that they need real documentation to contest claims based on misconduct is huge - my former boss made some vague accusations about my "attitude" during termination, but there's literally no paperwork trail because they never gave me any formal warnings or put me through any disciplinary process. It sounds like these informal complaints won't hold up under scrutiny. I'm also relieved to learn about receiving payments during appeals - that removes so much of the financial fear I had about potential delays. Your point about every week of delay costing money really hits home. I think I've been letting perfect be the enemy of good here, waiting to have every piece of documentation lined up when I should just file and gather evidence as the process unfolds. I'm going to submit my claim this weekend. Thank you for the encouragement!

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NebulaNova

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same boat here! been claiming for 6 months and every week i worry something will trigger a review. the anxiety is almost worse than being unemployed lol

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Miguel Ramos

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I totally get that anxiety! I've been claiming for about 4 months and constantly second-guess myself even though I know I'm doing everything right. What helps me is keeping a detailed spreadsheet of all my job applications, interview dates, and any freelance work with exact amounts and dates. I also screenshot my weekly certifications before submitting them. Having everything organized gives me peace of mind that if they ever did audit me, I'd have all the documentation ready to go. The way I see it, if you're being honest and following the rules, an audit is just paperwork - annoying but not scary.

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Omar Fawaz

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That's such a smart approach! The spreadsheet idea is genius - I'm definitely going to start doing that. I've been keeping paper records but having everything digital and organized like that sounds way more reliable. Do you include screenshots of the job postings you apply to as well, or just track the application details?

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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡

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Those stats are actually BETTER than my experience. I never got through even once after like 60 tries

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I had to call at weird times like Tuesday at 7:58am or Friday at 4:47pm. Seemed to improve my odds of getting through.

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Lydia Bailey

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I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.

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Chris King

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I feel your pain! 8 weeks is definitely doable from what I've seen others get approved. The key thing is emphasizing that YOU weren't at fault - it was their verification system that caused the delay. When you call, make sure to mention that you were waiting for their approval process and weren't given clear guidance about continuing to certify. Document everything about your verification timeline too - dates when you submitted docs, when they requested more info, etc. That shows it was on their end. Don't let them discourage you from getting what you're owed!

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This exact same thing just happened to me this week! I've been consistently certifying every Sunday since I started my claim in January, and suddenly this week the system started asking me about a "break in claim" and wanted my employer's EIN. I was so confused because there was no break - I haven't missed a single week of certification! Reading through all these comments is such a huge relief. I was worried I had somehow messed up my claim or that there was fraud on my account. I ended up entering my most recent employer's information like everyone else suggested. Hopefully my payment will just be delayed a few days instead of causing bigger issues. It's really frustrating that this is such a widespread problem but NYSDOL hasn't posted anything about it on their website. A simple notice would prevent so much unnecessary panic for people who are already stressed about being unemployed. Thanks everyone for sharing your experiences - this thread has been incredibly helpful!

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Grace Patel

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I'm so glad I found this thread! This literally just happened to me today - I've been certifying every week since December and suddenly got hit with all these confusing questions about a break in my claim that never existed. I was starting to panic thinking I'd somehow messed up my account or that there was some kind of fraud issue. It's such a relief to see this is happening to so many people and that it's just a system glitch. I also entered my last employer's EIN when prompted, so hopefully my payment will just be delayed a few days like everyone else experienced. Really appreciate all of you sharing your stories - it's helped calm my nerves so much! Agree that NYSDOL really needs to post something about this on their website.

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This just happened to me too! I've been certifying weekly since December without any problems, then today I got blindsided with questions about a "break in claim" that definitely didn't happen. The system wanted my return to work date and employer EIN - I'm like, I'm still unemployed, what return to work date?? I was starting to freak out thinking I'd somehow screwed up my claim. Finding this thread has been such a relief - knowing it's a widespread system glitch and not something I did wrong. I entered my last employer's info like everyone else suggested, so fingers crossed my payment just gets delayed a few days. Really wish NYSDOL would acknowledge this issue publicly instead of leaving everyone to figure it out on their own!

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PixelPioneer

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Oh wow, I can't believe how many of us are going through this! I just had the exact same experience yesterday - been certifying every week since November with zero issues, then suddenly the system is acting like I had some break in my claim and asking for employer info that makes no sense since I'm still unemployed. I was literally up all night worried I'd somehow broken my account! This thread has been a total lifesaver - so relieved to know it's just a widespread glitch. I also put in my last employer's EIN when prompted, so hoping my payment comes through in the next few days like everyone else. It's honestly ridiculous that NYSDOL hasn't put up any kind of notice about this on their website - would save so many people unnecessary stress during an already difficult time!

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