New York Unemployment

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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Going through this exact same situation right now! Filed my claim 4 weeks ago, sent all their documents back immediately, and I'm stuck with adjudication closed but still pending. It's been such a stressful waiting game not knowing when payments might start. Reading everyone's experiences here has been incredibly helpful though - sounds like this is totally normal and most people get their backpay once the system catches up. I've been religiously doing my weekly certifications and obsessively checking that payment history tab (probably way too much lol). Based on what everyone's sharing, it seems like anywhere from 1-3 weeks after adjudication closes is typical for payments to start processing. Definitely going to look into that claimyr service if I don't see any movement in the next week - $20 seems worth it for some actual answers and peace of mind. Thanks for posting this @Miguel Castro and thanks to everyone sharing their timelines and advice! It really helps to know we're not going through this alone. Fingers crossed we all see some positive movement soon! 🤞💪

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@Mohammed Khan I m'literally in the exact same boat as you! Filed about 4 weeks ago too and have been stuck in this pending limbo since my adjudication closed last week. It s'so nerve-wracking not knowing what s'happening with our money but reading through all these success stories is giving me hope that we just need to be patient. I ve'been checking that payment tab obsessively too - sounds like we should expect anywhere from a few days to 3 weeks based on everyone s'experiences. That claimyr service definitely seems worth trying if we re'still stuck much longer. Really hoping we both see some movement soon! The waiting game is brutal but at least we know we re'not alone in this process 🙏

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Just went through this exact situation about a month ago! When your adjudication case closes, it means DOL finished reviewing your eligibility and made their determination. The pending status after that is just processing time - super frustrating but completely normal. Mine took 14 days after adjudication closed to finally see payments hit my account. Keep doing those weekly certifications no matter what (that's crucial for backpay) and check your payment history every morning since they usually update overnight. When it finally processed, I got all my backdated weeks in one lump sum. If you need peace of mind, that claimyr service everyone's mentioning is legit - used it myself and got through to an agent who confirmed everything was on track. The waiting sucks but hang in there, sounds like you're in good shape! 💪

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@Diego Mendoza Thanks for sharing your timeline! 14 days after adjudication closed is really helpful to know - I m'on day 3 right now so sounds like I need to be patient for another week or two. Really good to know that you got all the backpay in one lump sum, that s'exactly what I was hoping to hear. I ve'been doing my weekly certs religiously and checking that payment history every morning like you suggested. Might try that claimyr service if I don t'see anything by next week. The waiting is definitely stressful but hearing success stories like yours keeps me hopeful! 🙏

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Just remember you have to meet the work requirements each time - I think it's something like 2 quarters of work with minimum earnings. Don't quote me on the exact numbers though.

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You're absolutely right to question your friend's advice! There's definitely no "once per year" limit on filing unemployment claims with NYS DOL. The main requirements are having enough qualifying wages and work history in your base period for each new claim. Since you worked between your unemployment periods, you should be eligible to file again. Just make sure to gather all your employment documentation from your most recent job before you apply. The process can be tedious but you have every right to file multiple claims if you meet the eligibility requirements each time.

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Thanks for clearing that up! It's good to know there's no arbitrary yearly limit. I was really worried I might have to wait until next year to file again. Do you happen to know roughly how long the application process takes once you submit everything? My savings are running pretty low and I'm hoping to get benefits flowing soon.

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I was in a similar situation a few months ago and ended up missing my interview despite trying everything to reschedule. Here's what I learned: if you absolutely can't reach them before Tuesday, call immediately AFTER you miss the interview to explain what happened. I called within an hour of my missed appointment and was able to get it rescheduled for the following week. The rep told me that calling right after shows good faith effort and they're more likely to work with you. Also, if you're collecting partial benefits while working part-time, make sure to emphasize that the training is mandatory for your current employment - they understand work obligations better than personal conflicts. Keep trying those early morning calls though, 8am sharp seems to be the sweet spot!

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This is great advice about calling right after the missed interview! I'm wondering though - when you called within an hour, were you able to get through immediately or did you still have to deal with busy signals? I'm trying to figure out if I should keep my phone free for that hour after the scheduled interview time in case I need to call multiple times. Also, did they ask you to provide any documentation about why you missed it when you called right after?

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I've been through this exact scenario twice with NYS DOL. First time I panicked and just missed it - big mistake, they denied my claim. Second time I was smarter about it. Here's what worked: I called the main line at 7:58am and kept hitting redial until I got through (took about 20 minutes but worth it). When I explained I had mandatory work training, they were actually pretty understanding since I'm on partial benefits. They rescheduled me for the next day at 10am. The key things that helped: 1) I called BEFORE the interview, not after 2) I had my training documentation ready 3) I explained I was actively working part-time (they seem more flexible when you're working). If you truly can't get through, send an email to the address on your interview notice AND call immediately after the missed appointment. Don't give up - I know people who've gotten rescheduled even after missing their first interview if they can prove work conflict.

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I'm going through this exact same situation right now! Just got approved for benefits last week and a potential employer is asking for my "unemployment insurance number" and I've been searching everywhere for it. After reading through all these responses, it's clear this is a super common confusion because of misleading terminology. I was starting to panic thinking I missed some important document or step in the process. It sounds like the best approach is to just call the employer directly and ask them to specify exactly what they need - whether it's my SSN, claim number from my.ny.gov account, or something else. Really appreciate everyone sharing their experiences here, it's such a relief to know this isn't just me being confused! The NYS DOL system could definitely be clearer about this stuff.

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You're definitely not alone in this confusion! I just went through the exact same thing last month and was convinced I was missing some crucial document. The terminology is so misleading - when they say "unemployment insurance number" it really sounds like there should be some special ID that gets assigned to you. After reading everyone's experiences here, it's clear that calling the employer directly is the best move. In my case, they just needed my SSN for their payroll system and were using "unemployment insurance number" as generic terminology. Don't stress about it - this seems to be one of those things that trips up almost everyone who goes through the unemployment process for the first time!

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I'm new to this community and currently going through the unemployment process myself. Reading through all these responses has been incredibly helpful! I was actually about to post the exact same question because I've been searching for this "unemployment insurance number" for the past two days. It's such a relief to see that this confusion is so common and that there isn't actually a separate number I'm supposed to have received. The terminology really is misleading - when an employer asks for an "unemployment insurance number" it definitely sounds like it should be some specific identifier from NYS DOL. Based on everyone's advice here, I'm going to call my potential employer tomorrow and just ask them directly what format they need. Thanks to everyone who shared their experiences - this thread is going to save me hours of unnecessary searching!

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Welcome to the community! I'm also pretty new to navigating unemployment benefits and this thread has been a huge help. It's honestly reassuring to see that so many people have gone through this exact same confusion - makes me feel like I'm not completely clueless about the process! The terminology really is the problem here. When you hear "unemployment insurance number" it sounds so official, like there should be some special document with a unique ID number on it. I was digging through every email and document thinking I missed something important. Calling the employer directly seems to be the universal solution everyone's recommending, which makes total sense. Good luck with your call tomorrow - I bet they'll clear it up in seconds!

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I'm going through this exact same situation right now and the stress is unreal! Had to quit my job at a medical office in February when my mom, who was watching my 3-year-old, had a stroke and obviously couldn't provide childcare anymore. I've been waiting almost 3 weeks since submitting my questionnaire and every day feels like forever when you're watching your savings disappear. What's really helping me stay somewhat sane is reading everyone's experiences here - it sounds like having detailed documentation is absolutely crucial. I kept everything: the hospital discharge papers for my mom, emails from 8 different daycare centers saying they had no openings or were asking for $500+ per week, texts with my supervisor about whether I could bring my daughter to work (obviously they said no), and even my desperate posts in local mom Facebook groups begging for babysitter recommendations. The most frustrating part is feeling like you're being judged for being a responsible parent! Like @Evelyn Kelly said, we can't just leave our kids unsupervised, but then the system acts like we're trying to cheat somehow. I'm really hoping all these rumors about 2025 improvements are true because this waiting period is brutal when you're already dealing with a family crisis on top of financial stress. Keeping my fingers crossed for everyone in this thread - it sounds like we all did everything we possibly could before making the difficult decision to quit.

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@Adrian Connor I m'so sorry to hear about your mom s'stroke - that must have been incredibly overwhelming to deal with a family medical emergency and lose your childcare at the same time. Your documentation sounds incredibly thorough though, and having hospital discharge papers actually proves that this was a genuine emergency beyond your control, which should really strengthen your case. It s'encouraging to hear from everyone that detailed documentation seems to make a real difference. Reading through all these experiences, it seems like the people who get approved either (initially or on appeal are) the ones who can clearly show they tried every possible option before quitting. Your situation with a medical emergency affecting your childcare provider seems even more clear-cut than some of the other scenarios. The waiting really is the worst part - especially when you re'already dealing with family health issues on top of the financial stress. But from what I m'seeing in this thread, 3 weeks seems pretty normal for processing times. Hang in there, and thanks for sharing your experience. It helps to know we re'not alone in this frustrating process!

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I'm going through this exact situation right now too! Had to quit my job as a nurse in March when my regular babysitter moved away suddenly and all the daycare centers I called had 4-6 month waiting lists. The few that had immediate openings wanted $700+ per week which would have been more than half my take-home pay! I submitted my questionnaire about 2 weeks ago and I'm also checking my account obsessively every day. It's so reassuring to read everyone's experiences here - it sounds like having really detailed documentation is key. I kept screenshots of all the daycare websites showing their waitlists, emails from the facilities I contacted, and even my frantic texts to other nurse friends asking if they knew any reliable sitters. What's giving me the most hope is hearing from people like @Andre Dupont about using specific language like "exhausted all reasonable alternatives" and @Natasha Ivanova's advice about following up with additional documentation. I'm planning to upload a timeline of everything I tried this weekend just to be thorough. The financial stress while waiting is so real though - especially when you're already dealing with finding new childcare arrangements on top of job searching. Really hoping these 2025 process improvements everyone keeps mentioning are actually happening because this limbo is brutal! Keeping my fingers crossed for everyone in this thread.

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