Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had issues getting through to NYS Department of Labor when I had questions about garnishments on my account. If you need to talk to someone about this stuff, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.
Thanks for the tip! Hopefully I won't need to call but good to know there's an option if I do.
Just make sure you keep paying your current support while on unemployment. The court doesn't care if you're unemployed, they still expect the payments. If you can't afford it, you need to petition for a modification BEFORE you fall behind.
@ef7084b4b048 This is really important advice. I've seen people get in trouble thinking unemployment gives them a pass on child support. How quickly can you usually get a modification hearing if your income changes?
@c99017ed5c88 In my experience it can take 4-6 weeks to get a modification hearing scheduled, which is why filing immediately when your income changes is so crucial. The court can only modify support going forward from when you file the petition, not retroactively. So if you wait 3 months to file, you're still responsible for those 3 months at the original amount even if your income dropped on day 1.
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As someone who just started claiming unemployment last month, I can't tell you how relieved I am to find this thread! I certified on Monday and when nothing showed up in my payment history by Wednesday, I was convinced I'd messed something up. This is all so new to me and the NYSDOL website doesn't really explain these normal delays anywhere obvious. Reading everyone's experiences here has been a huge help - it sounds like 1-3 business day delays are totally normal, especially lately. I'm going to stop refreshing my payment history every hour now! Thank you all for sharing your stories, it really helps us newcomers understand what to expect from this system.
I'm so glad you found this thread helpful! I'm also completely new to unemployment - this is literally my first time ever filing a claim and I had no idea what to expect. When I certified earlier this week and didn't see my payment show up right away, I thought for sure I had done something wrong or missed a step. The NYSDOL website really doesn't prepare you for these normal processing delays at all! It's such a relief to see so many experienced members here explaining that 1-3 day delays are totally routine. This community has been a lifesaver for understanding all the little quirks of the system that nobody tells you about upfront. Definitely saving this thread for future reference too!
I'm experiencing the exact same thing! Just certified yesterday for my unemployment benefits and my payment history is completely blank today. This is only my third week claiming so I wasn't sure if this was normal or if I should be worried. After reading through all these comments though, it sounds like 1-2 business day delays are pretty typical, especially with the recent system updates. It's really reassuring to see so many people going through the same thing and that it usually resolves itself quickly. As a newcomer to this whole process, I really appreciate everyone sharing their experiences - it helps so much to know what's normal vs what's actually a problem! I'll check again tomorrow and try not to stress about it.
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just went thru this myself - bring all your unemployment stuff to the court clerk and they help you fill out the forms. also bring proof of job searching since they might ask about that too
I'm going through something similar right now - lost my restaurant job three weeks ago and waiting for my NYS Department of Labor claim to process. The stress about child support is keeping me up at night. From what I've researched, you can file the modification petition yourself without a lawyer (called "pro se") but having one definitely helps navigate the process faster. The family court self-help center usually has forms and can walk you through the basics. Also document everything - keep records of your job search efforts, unemployment correspondence, and any partial payments you make. Shows the court you're being responsible about the situation even when finances are tight.
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Another option if the fax apps don't work out - most public libraries have fax machines you can use for a small fee (usually like $1-2 per page). I had to do this once when all the apps were giving me trouble. The librarians are usually pretty helpful too if you're not sure how to use the machine. Just make sure to bring exact change and have your documents ready to go!
That's a great backup option! I didn't even think about libraries still having fax machines. Good to know there's a reliable fallback if the apps fail. Thanks for sharing that tip - definitely keeping it in mind for future reference!
Just went through this same situation a few weeks ago! I used the CamScanner app which has a built-in fax feature - worked perfectly and gave me instant confirmation. One thing I learned the hard way: make sure your documents are super clear and high contrast before sending. My first attempt got rejected because the scan was too blurry. Also, don't forget to include a cover page with your name, claim number, and what documents you're sending. The whole process was way less stressful than I expected once I got the hang of it!
Thanks for the CamScanner recommendation! I'm definitely going to try that if FaxZero doesn't work out for any future documents. The high contrast tip is really helpful - I wouldn't have thought about that but it makes total sense that blurry scans would get rejected. Did you have to pay for the fax feature in CamScanner or is it included in the free version?
@0cbf09c31c5e That's such a helpful tip about the scan quality! I actually just sent mine through FaxZero this morning and now I'm second-guessing whether my documents were clear enough. They looked okay to me but maybe I should have double-checked the contrast. Did NYSDOL give you any feedback about why the first attempt was rejected, or did you just not hear back from them? I'm paranoid they'll reject mine and I won't know until it's too late!
Kylo Ren
The system is so confusing! I reported my part-time earnings last week and now my claim status changed to 'under review.' Should I be worried? I made sure to report everything honestly.
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Malik Johnson
•Don't panic! "Under review" is pretty normal when you first start reporting part-time earnings. They just need to verify your income and adjust your benefit calculation. It usually takes 1-2 weeks to process. As long as you reported everything accurately like you said, you should be fine. The system flags any changes to review them manually. Just keep certifying your weekly claims as usual while you wait.
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Ava Martinez
Just wanted to add that when you do sign up for Uber, make sure to keep detailed records of all your earnings - not just what Uber reports to you, but also track your mileage, gas, car maintenance costs, etc. NYS Department of Labor wants to know your gross earnings from ride sharing, but you'll also need those expense records for tax purposes since you'll be considered an independent contractor. Also, don't forget that Uber earnings can be unpredictable - some weeks you might make $50, others $300 - so always report the actual amount you earned that specific week on your certification.
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Yara Elias
•This is really helpful advice about keeping detailed records! I hadn't thought about tracking all the car expenses. Do you know if there's a specific app or method that works best for tracking mileage and expenses for Uber drivers? I want to make sure I'm doing this right from the start since I'll need those records for both unemployment reporting and taxes next year.
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