Where to fax address proof for NY unemployment claim update?

You can fax your address change documentation to the NYSDOL at (518) 457-9378. Make sure to include your full name, NY.gov ID, and the last 4 digits of your SSN on a cover sheet. Alternatively, you can mail it to: NYS Department of Labor, PO Box 15130, Albany, NY 12212-5130. Processing by mail typically takes 7-10 business days, while faxes are usually processed in 3-5 business days. Always keep a copy of whatever you send them!

u can also try ur local library they usually have fax services for like $1 per page

I went through this last month and let me tell you - faxing is actually faster than mailing! I sent my stuff by mail first and waited TWO WEEKS with no updates. Then I faxed the same documents and my address was updated in the system within 4 days. Definitely include your claim ID number on every single page you fax in case the pages get separated. And call to confirm they received it after a day or two.

Trying to call NYSDOL is absolutely POINTLESS!!! I spent THREE DAYS trying to get through to verify they received my faxed documents. Every time I called it was either busy signals or disconnections after waiting an hour+. The system is BROKEN and nobody cares about claimants struggling to update basic info!!

jus want to mention - make sure ur proof of address is on the approved list. they rejected my cell phone bill but accepted my electric bill. also bank statements work. anything govt issued is best like drivers license with new address

When I had to update my address I actually ended up going to my local NY Career Center and they helped me fax everything right there. Might be worth checking if there's one near you if the faxing doesn't work out. The staff was surprisingly helpful and I got confirmation right away that everything was received.

Update: I faxed my documents yesterday using the number provided and called today using that Claimyr service someone mentioned below. It actually worked! The agent confirmed they received my fax and said my address should be updated in the system within 3-5 business days. Thanks everyone for all your help! What a relief!

Pro tip: when you fax your address proof, make sure to write "ADDRESS CHANGE REQUEST" in big letters at the top of your cover sheet. I learned this the hard way when my first fax got lost in their system because they didn't know what department to route it to. Also, if you have a lease agreement or mortgage statement, those are usually processed faster than utility bills in my experience. Good luck!

I just went through this exact same situation a few weeks ago and completely understand your frustration! The NYSDOL system can be so confusing. Based on my experience, I'd definitely recommend faxing over mailing - it's much faster. I used the fax number (518) 457-9378 that someone mentioned above, and my address was updated within a week. One thing I learned is to make sure you include a clear cover sheet with your full name, NY.gov ID, claim number, and write "ADDRESS CHANGE REQUEST" in large letters at the top. Also, acceptable documents include utility bills (gas/electric work best), bank statements, lease agreements, or any government-issued mail to your new address. Avoid using cell phone bills as they're often rejected. If you don't have access to a fax machine, most UPS stores, libraries, or even some pharmacies offer fax services for a small fee. Good luck and hang in there - it will get resolved!

I've been following this thread as someone who went through address verification issues last year, and I wanted to add one more tip that saved me a lot of stress. If you're in a time crunch and worried about your benefits being delayed, you can actually update your mailing address online through NY.gov while you're waiting for the formal address change documentation to be processed. This way your correspondence (like determination letters) will still reach you at your new address even if the system hasn't fully processed your address change yet. Just log into your NY.gov account, go to "Profile Settings" and update your mailing address there. It won't lift the hold on your benefits, but at least you won't miss any important notices while waiting for the documentation review. This temporary workaround helped me avoid missing a critical appeal deadline when I was in a similar situation.

As someone new to this community, I just want to say thank you to everyone who shared their experiences and tips! I'm currently dealing with a similar address update situation and was feeling completely overwhelmed trying to navigate the NYSDOL website. Reading through all these real-world solutions and workarounds has been incredibly helpful. It's clear that the official process is confusing and frustrating for everyone, but seeing how this community comes together to help each other figure out what actually works is really encouraging. I'm planning to try the fax route with the number provided, making sure to include "ADDRESS CHANGE REQUEST" at the top and my claim number on every page. Will also look into that Claimyr service if I need to follow up. Thanks again everyone!

I'm new to this community and just wanted to share my recent experience with the address update process since I see others are still struggling with this. I successfully updated my address last week using a combination of the strategies mentioned here. I faxed my documents to (518) 457-9378 using the early morning timing tip (sent at 7:15 AM), included "ADDRESS CHANGE REQUEST" in large letters at the top, and put my claim number on every single page. I sent both my lease agreement and electric bill together as suggested. The key thing that made a difference was calling to confirm receipt using that Claimyr service - without that follow-up call, I think my documents might have sat unprocessed. The whole thing took 6 days from fax to address verification, and my benefits resumed with the next certification. For anyone still waiting, don't lose hope! This community's advice really works if you follow all the detailed steps. The system is definitely broken and frustrating, but these workarounds do get results eventually.

Wow, this thread is incredibly helpful! I'm dealing with the exact same address update situation right now and was getting so frustrated with the NYSDOL website. Reading through everyone's experiences has given me a clear action plan. I'm going to fax my documents to (518) 457-9378 first thing tomorrow morning, making sure to write "ADDRESS CHANGE REQUEST" at the top and include my claim number on every page. I'll send both my lease and utility bill together as suggested. The tip about using Claimyr to follow up is genius - I never would have thought of that. It's amazing how much more useful this community discussion is than anything on the official website. Thank you all for sharing your real experiences and solutions!