This is such valuable information for anyone going through this stress! I'm relatively new to unemployment benefits (started in January) and had no idea these random eligibility reviews were a thing. Reading through everyone's experiences here really shows how common this is, which is both frustrating and reassuring. What really stands out to me is how @2ff2c9d98ae1 kept us updated throughout the whole process - from the initial panic to getting through with Claimyr and finding out it was just a routine interview. That kind of transparency is so helpful for the rest of us who might face this same situation. I'm definitely taking notes on all the advice here about keeping detailed work search records and not stopping certifications during pending status. Thanks to everyone for sharing their experiences - this community is a goldmine of practical knowledge for navigating EDD's maze!

I'm new to this community and currently going through my first unemployment experience. This whole thread has been incredibly eye-opening and honestly a huge relief! I had no idea that EDD does these random eligibility reviews - it's both frustrating that it can happen to anyone at any time, but also reassuring to see so many people go through it and come out fine on the other end. The way @2ff2c9d98ae1 documented their entire journey from panic to resolution really helped me understand what to expect if this happens to me. I'm definitely taking all the advice here to heart about keeping super detailed work search records, saving screenshots of job postings, and continuing to certify even if payments go pending. I'm also bookmarking that Claimyr service just in case - the regular EDD phone lines seem impossible to get through to. Thanks to everyone for sharing their experiences so openly - this kind of community knowledge is invaluable for navigating such a confusing system!

Just as a final note - I checked the EDD Twitter account and they actually posted about scheduled maintenance this past weekend. They don't always announce every backend update, but that confirms the system was being worked on. Typically after maintenance, there can be display glitches that resolve themselves within a few business days. Your payment processing should continue normally despite these display issues.

I had this exact same issue happen to me back in February! My entire January was missing from the payment history tab, and I was so worried my payments would get messed up. But just like others have said, it really is just a display glitch. My payments continued to process normally, and the missing history showed back up about 4 days later. The key thing is to check your certification status on the Home tab - if it says "pending payment" you're all good. I've learned not to stress about the History tab anymore since it seems to have these glitches pretty regularly after they do system maintenance.

This thread is super helpful! I'm dealing with the exact same issue right now - made the switch to direct deposit 2 weeks ago and just got my second payment on the card still. Based on what everyone's saying, sounds like I need to wait one more payment cycle before calling EDD. The timing thing about making changes 3 days before certification is really important info that definitely should be more visible on their website!

Pro tip for anyone still waiting for their direct deposit to switch over - you can actually set up automatic transfers from your Money Network card to your bank account! Log into their website, go to "Move Money" and set up a recurring transfer for the day after you usually get paid. That way you don't have to remember to do it manually each time. I did this while waiting for my direct deposit issue to get resolved and it saved me so much hassle. The transfers are free and usually hit your bank account within 2-3 business days.

UPDATE: Finally got this resolved! For anyone with similar issues - I called this morning and specifically asked about both the August system update AND if there were any stop payment alerts. The rep confirmed there was a system error that affected accounts certifying on the last weekend of August (which is when I certified). They had to manually override something in the system and release my payments. The money should be in my account within 48 hours! Thank you everyone for your help - especially the tip about asking for a Tier 2 specialist and mentioning the August update specifically. That seemed to immediately help the rep understand my issue.

That's amazing news! So glad you got it resolved. This is really helpful for others who might be dealing with the same August system update issue. I'm curious - did they mention if this is still affecting other accounts, or have they mostly fixed the underlying problem? Also, did you end up needing to do those paper certifications they mentioned, or did the manual override make that unnecessary?

One more crucial step: Once you've reported the fraud, monitor your credit reports closely for at least a year. The person who stole your identity for EDD fraud may try to use your information for other types of fraud as well. You're entitled to free weekly credit reports through April 2025 at www.annualcreditreport.com from all three major credit bureaus. Set calendar reminders to check them regularly.

Update: I tried several of the suggestions here this morning. After trying to call EDD directly and getting nowhere, I used Claimyr and actually got through to a real person within 30 minutes! The agent transferred me to their fraud department where I reported everything. They're sending me the Form 2362E to complete, and I also filed the FTC report and froze my credit at all three bureaus. Still need to file the police report tomorrow. Thank you everyone for your help - I feel like I'm finally making progress!