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I just wanted to add another perspective from someone who's been through this process recently. I missed my EDD appeal hearing about 3 months ago due to never receiving the notice, and like everyone here, I was absolutely panicking about the overpayment ($11,200 in my case). What really helped me was calling the Appeals office multiple times to make sure they had all my current contact information on file - phone, email, AND mailing address. Turns out they had my old email from 2 years ago! I also asked them to send any future correspondence via email AND regular mail to be extra sure. When I filed my Request to Reopen, I included a sworn declaration (you can find templates online) stating under penalty of perjury that I never received the hearing notice. This seemed to carry more weight than just a regular letter. The judge approved my request in about 12 days, which was faster than the 20 days they quoted me. My new hearing is actually scheduled for next week, so I can't report on the final outcome yet, but the process of getting the reopening approved went much smoother than I expected. Don't lose hope - the system may be frustrating but there are definitely ways to work through it when you're persistent and thorough with documentation. Hang in there everyone! We've got this! 💪
Wow, this is really helpful advice! I hadn't thought about using a sworn declaration - that's brilliant. It makes total sense that stating something under penalty of perjury would carry more weight than just a regular letter. I'm definitely going to look up those templates and include one with my Request to Reopen. The tip about double-checking ALL contact information with the Appeals office is so smart too. I just realized I should verify they have my current email and phone number, not just my address. It would be devastating to miss communication about the reopening decision because of outdated contact info! 12 days for approval is much faster than I was expecting - that gives me hope that I might hear back sooner than the 20 days they quoted. Good luck with your hearing next week! Please come back and let us know how it goes. It would be so encouraging to hear another success story. Thanks for taking the time to share your experience - it really helps to know the specific steps that worked for you! 🙏
I'm so sorry you're dealing with this nightmare situation! I went through something very similar about 6 months ago and the stress was absolutely overwhelming. Like you, I never received the actual hearing notice - just the acknowledgment letter saying they got my appeal. Here's what worked for me: I immediately filed a Request to Reopen (you have 20 days from the decision date) and included a very detailed explanation about never receiving the notice. I also gathered any evidence I could - USPS tracking info, screenshots of my UI Online account showing my correct address, even a statement from my mail carrier about delivery issues in my area during that time period. The most important thing is acting fast and being thorough with your documentation. The judges do understand that EDD has serious mail delivery problems - I've read that they see these missed notice cases constantly. My Request to Reopen was approved in about 15 days, and my new hearing was scheduled 5 weeks later. I know $9,500 feels insurmountable right now, but don't give up! You're taking all the right steps by filing that request immediately. The fact that you were legitimately laid off and collected benefits according to the rules at the time should work in your favor. Keep us posted on how it goes - we're all rooting for you!
Thank you so much for sharing your experience! It's incredibly reassuring to hear from someone who went through the exact same situation and came out okay. I've been feeling like I was the only one dealing with this mess, but it's clear from all these responses that EDD's mail system has serious issues. Your advice about gathering any possible evidence is really helpful - I hadn't thought about getting a statement from my mail carrier about delivery issues. That's such a smart idea! I'm going to check with my post office tomorrow to see if there were any known problems during that time period. 15 days for approval gives me hope that I might hear back relatively quickly. The waiting is honestly the worst part when you're worried about such a huge amount of money. But reading all these success stories is keeping me motivated to fight this instead of just accepting the debt. I really appreciate you taking the time to encourage me - this community has been such a lifeline during what feels like the most stressful situation of my life. I'll definitely keep everyone updated on my progress! 🙏
Just wanted to add that if you're reapplying after your benefit year ended, make sure you check if you have any remaining balance from your previous claim first. Sometimes you can just reopen your existing claim instead of filing a brand new one, which is usually faster. I learned this the hard way after waiting weeks for a new claim when I could have just reopened! Also, keep copies of everything you submit - I mean EVERYTHING. Screenshots, confirmation emails, the works. The system can be glitchy and you'll want proof if something goes wrong.
Thanks for sharing this! I was able to get through this morning using the 8:01 AM trick you suggested. They rescheduled my interview for next week and added a note to my file about the notification issue. The rep also recommended I opt into text notifications once the new system is implemented. Appreciate everyone's help here!
That's amazing news that you got through and resolved it! For anyone else dealing with this same issue, I'd also recommend keeping screenshots of your UI Online account showing no interview notifications and saving any confirmation emails you get about the rescheduled interview. EDD's system has been known to have recurring glitches, so having that documentation could save you time if this happens again. Really glad this community was able to help you navigate such a frustrating situation!
This is such great advice! I'm dealing with a similar situation right now and just reading through this entire thread has been incredibly helpful. @b10ddae3f4e8 so glad you got it resolved! I'm going to try the 8:01 AM calling strategy tomorrow and definitely plan to take screenshots of everything. It's frustrating that we have to become detectives just to get the benefits we're entitled to, but at least this community shares the real solutions that actually work. Thank you everyone for the detailed tips!
Just wanted to add my recent experience to this thread! I was in almost the exact same situation - had an old EDD card from early 2021 that I thought might still work when I got approved for a new claim in late 2024. The good news: if your card hasn't expired, they'll absolutely use it! Mine worked perfectly and I saw my first payment within 24 hours of certifying, which was way faster than I remembered from 2021. The not-so-good news: like others mentioned, you'll probably need to reset your automatic transfer settings. Mine were completely gone after the long gap. But honestly, setting them back up in the Money Network app took maybe 5 minutes tops. One thing I wish someone had told me - even if your transfer settings need to be reset, you can still access your money immediately through ATMs or by using the card for purchases. I was stressed about rent too, but I just used the card directly at my bank's ATM to get cash. No fees and no waiting around for transfers to process. Also definitely call the number on your card first to make sure it's active - that tip from others here is gold. My card was valid but needed to be reactivated after sitting unused for so long. Quick 5-minute call saved me days of worry!
This is so helpful to read everyone's recent experiences! I'm feeling much more confident now that multiple people have confirmed their old cards worked. The tip about calling to reactivate is definitely something I'm going to do first thing. It's also reassuring to know that even if I need to reset transfer settings, I can still access the money right away through ATMs or purchases. Thanks for sharing such detailed info - this whole thread has been a lifesaver for easing my stress about the timing with bills coming up!
Just wanted to jump in here since I went through this exact situation about 8 months ago! My EDD card from 2021 was still good (expires 2027) and they definitely used the same one for my new claim. The Money Network system has gotten SO much better since 2021 - payments now show up within 1-2 days instead of the 3-5 days it used to take. My auto-transfer settings were still there and working, which surprised me since I'd heard mixed reports about that. One thing that might help with your rent timing - if you're really worried about access to funds, you can always do a quick balance transfer to a friend or family member through the Money Network app (if they also have a Money Network card) or use Zelle/Venmo once the money hits your card. That way you're not dependent on ACH transfers to your bank if timing is tight. Sounds like you're in good shape though if your card is still valid and you can log into the account! The whole process is much smoother now than it was during the pandemic chaos.
That's really encouraging to hear that your auto-transfer settings were still working after such a long gap! I was preparing myself to have to set everything up again based on other comments, so that gives me some hope mine might still be active too. The Zelle/Venmo backup plan is brilliant - I hadn't thought about using those as intermediary options if the direct transfer takes too long. Thanks for sharing that the whole system is more streamlined now, it definitely sounds like they've made some real improvements since the pandemic days!
Chloe Anderson
UPDATE: I certified on March 2nd as scheduled, and you all were right! They took $600 to clear my overpayment balance and released the remaining $300 to my EDD debit card. It took about 2 days for the payment to process. Thanks everyone for your help explaining how this works!
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Diego Vargas
•glad it worked out 4 u! at least ur done with those penalty weeks now
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Christian Burns
That's awesome news! Thanks for coming back to update us - it really helps other people who might be in the same situation. It's such a relief when EDD actually processes things the way they're supposed to. Now you can focus on your job search without worrying about penalty weeks hanging over your head. Hope things keep improving for you!
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Zara Malik
•This is such great news to hear! I'm new to this community and just starting to navigate the EDD system myself. It's really encouraging to see how everyone here helps each other understand these complicated processes. Thanks for sharing your update - it gives me hope that things can work out even when dealing with EDD's confusing policies!
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