UPDATE: I called EDD this morning (took 27 attempts to get through) and finally spoke to someone who confirmed they have me down as "no contact made" for yesterday's interview. She said the interviewer's notes claim they "couldn't complete the call due to connection issues" but admitted it was done outside the scheduled window. She's escalated it to a supervisor to see if they can reschedule rather than making a determination without talking to me. I'm still going to file an appeal for this second interview just to be safe, but at least I have some documentation that I did answer and they acknowledged calling outside the window. Will update again if anything changes!

I'm so sorry you're going through this - it's incredibly frustrating! I had a similar experience last year where EDD called me 4 hours after my scheduled window while I was at a doctor's appointment. They left a 30-second voicemail saying I "missed" my interview and would be disqualified. What helped me was immediately calling back the number they called from (if it's not blocked) and explaining the situation. Sometimes you can reach the actual interviewer who called you, and they might be willing to note that you were available during the proper window. I also took screenshots of my call log showing exactly when they called versus when I was supposed to be available. The key thing is to appeal IMMEDIATELY - don't wait to see what they decide. You have 30 days from when they mail the disqualification notice, but the sooner you file, the better. In your appeal letter, be very specific about the scheduled times versus when they actually called, and emphasize that you were available during the proper window as instructed. Good luck with getting that supervisor to reschedule! Keep us posted on how it goes.

Just wanted to add another option that worked for me - if you have a smartphone, try using the EDD mobile app to send a message through the "Contact Us" feature. I know the original poster mentioned they already tried UI Online, but the mobile app seems to route messages differently. I got a response within 2 days when I explained my situation was urgent due to rent being due. Also, when you do get through to someone (whether by phone or through one of these services), ask them to put notes in your account about the issue being resolved so if something similar happens again, the next rep can see the history. Really glad to hear the Claimyr service worked for you @Ava Johnson - that's awesome that you got it sorted out!

Another strategy that helped me when I was in a similar situation - try calling the disability insurance (DI) line at 1-800-480-3287 and explain that you're having trouble reaching someone about your UI claim. Sometimes they can transfer you internally to the right department, and since fewer people know about this number, you're more likely to get through to a human. Also, if you're really desperate, consider reaching out to your local One-Stop Career Center (American Job Centers). They often have direct contacts at EDD and can sometimes make calls on your behalf or escalate urgent cases. I know it's frustrating but don't give up - there are people there who want to help, the system just makes it incredibly hard to reach them!

MAKE SURE u save all ur paystubs and take screenshots of ur work schedule too!! my friend got hit with an overpayment notice because her employer reported different hours than what she claimed. EDD always sides with the employer unless u have proof!!

I'd also recommend downloading the EDD mobile app if you haven't already - it makes certifying every two weeks much easier than using the website. You can certify right from your phone and track your claim status. Just remember that when you certify, you'll need to report your gross earnings (before taxes) for those 15 hours, not your take-home pay. The app will walk you through all the questions step by step. Good luck with your application!

This is such a nightmare scenario but I'm so relieved to see your update about getting through to EDD! I went through something similar when I moved from LA to Portland last year - the automatic disqualification without warning is absolutely terrifying when you're counting on those benefits. The Interstate Claims specialist route that @Kayla Morgan mentioned is spot on - I wish I had known about that option earlier. For anyone else reading this thread, definitely document EVERYTHING about your job search activities before moving. I had to provide detailed records going back months, including specific job titles, companies, application dates, and any responses I received. EDD really scrutinizes out-of-state moves heavily. @Adrian Connor - hoping your questionnaire process goes smoothly and you get this resolved fast! Keep us posted on how it works out.

Wow, what an ordeal! I'm so glad you were able to get through to someone and get some answers about what was happening. This thread is going to be incredibly valuable for anyone facing a similar situation with out-of-state moves. The fact that EDD's system just automatically disqualifies everything without any warning when you change your address is absolutely insane - they really need better safeguards and clearer communication about these policies. I'm keeping my fingers crossed that your questionnaire gets processed quickly and those disqualifications get reversed. Make sure to keep detailed records of everything you submit, and thanks for sharing your experience with Claimyr - sounds like it was a game changer for actually reaching a human being at EDD. Please keep us updated on how the final resolution goes!

I just want to say this whole thread has been incredibly helpful! As someone who's new to the EDD system, I had no idea about so many of these options - direct deposit, cardless ATM withdrawals, calling at specific times for shorter wait times, etc. It's really reassuring to see a community where people actually help each other navigate these bureaucratic nightmares. I'm bookmarking this post in case I ever run into similar issues. Thanks to everyone who shared their experiences and tips - it's clear that dealing with Money Network and EDD cards is unfortunately a common struggle, but at least we can help each other through it!

For anyone reading this thread in the future, I wanted to compile all the key takeaways in one place since there's so much valuable info scattered throughout: **Immediate steps for lost replacement card:** - Call Money Network at 1-866-320-8699 (try early morning/late evening for shorter waits) - Be specific it's a "replacement for a replacement card" - Verify your address multiple times during the call - Ask about expedited shipping ($15 extra, 3-4 days vs 7-10 days) - Ask about cardless ATM withdrawal if you need emergency access **Fees to expect:** - $10 replacement card fee (standard, rarely waived) - $15 expedited shipping fee (optional) **Once you get the new card:** - Take a photo (blur security code) and store securely - Test immediately with small purchase/ATM withdrawal - Set up direct deposit in UI Online under "Payment Methods" - Keep old EDD documentation for reference numbers **If you need help while waiting:** - Contact landlord early about payment delays - Call 211 for emergency assistance resources - Look into local food banks/rental assistance programs Really hope this helps future folks dealing with the same frustrating situation!