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Hey Lucas! I'm dealing with the exact same frustrating situation right now. Got approved 3 weeks ago and my card still hasn't arrived either. After reading through all these comments, I called Money Network at 1-866-692-9374 (thanks Harper!) and they confirmed my card was issued 2 weeks ago but is stuck somewhere in their shipping delays. The rep said they're having major issues with their mailing vendor and cards that normally take 7-10 days are now taking 3-4 weeks! I'm also stressing about rent - ended up asking family for a short-term loan until this card finally shows up. Definitely setting up direct deposit the second I can activate this thing. This whole system is ridiculous in 2025!
I'm in almost the exact same boat! Got approved 18 days ago and still waiting on my card. Called Money Network yesterday and they told me mine was mailed 12 days ago but is caught up in the shipping delays everyone's talking about. It's such a relief to see I'm not the only one dealing with this - I was starting to think my mail carrier lost it or something! The whole situation is so stressful when you're already dealing with being unemployed. I'm definitely going to set up direct deposit immediately once I can get into my account. Thanks for sharing the Money Network number, it actually helped me get some answers instead of just wondering what's happening.
I'm in week 3 of waiting for my card too! This thread has been so helpful - I had no idea I could call Money Network directly instead of trying to get through to EDD. Just called 1-866-692-9374 and confirmed my card was issued 16 days ago but is stuck in their shipping backlog. The rep said they're seeing 3-4 week delays right now which is insane! I'm also setting up direct deposit through UI Online today so I never have to deal with this card nonsense again. It's ridiculous that in 2025 we still have to wait weeks for a physical card when direct deposit should be the default. Hope yours shows up soon Lucas - sounds like most people are getting theirs eventually, just way later than promised!
Thanks for calling Money Network and sharing the update! It's honestly such a relief to know this is a widespread shipping issue and not something wrong with my specific case. I'm definitely going to call them today to at least confirm my card was issued. The fact that it's taking 3-4 weeks in 2025 is absolutely ridiculous - like you said, direct deposit should be the standard by now. I'm also going to set up direct deposit immediately once I can access my account. Really appreciate everyone sharing their experiences and that Money Network number - this community has been more helpful than EDD customer service!
Congrats on getting your card! That gives me hope - I'm on day 6 right now waiting for mine. Quick question: did you have to sign for the card when it arrived or did it just show up in your regular mail? I'm worried about missing the delivery if I'm not home.
No signature required! It just came in regular mail with my other letters. I was actually at work when it arrived and found it in my mailbox when I got home. The envelope is pretty discreet too - just says "Money Network" in small print, so you don't have to worry about it looking obviously like a debit card to neighbors or anything.
Just wanted to share my recent experience for anyone still waiting! I got approved 3 weeks ago and my card took 8 business days to arrive. What really helped was signing up for USPS Informed Delivery like someone mentioned - I could see it was coming a day before it actually arrived in my mailbox. One tip: make sure to activate your card as soon as you get it and write down the customer service number somewhere safe. I had an issue where my PIN got locked after too many wrong attempts (stress typing lol) and had to call Money Network to unlock it. Their customer service was actually pretty helpful, unlike EDD's phone system. Also seconding what others said about setting up direct deposit ASAP - I did it through UI Online and my second payment went straight to my bank account, which was so much faster than waiting for the card to load.
Thanks for sharing your timeline! 8 days is pretty reasonable. The Informed Delivery tip is gold - I just signed up after seeing it mentioned here and it's already showing me what's coming tomorrow. Really wish I'd known about that sooner! And yeah, definitely writing down that Money Network number, I can already see myself panicking and forgetting my PIN under pressure 😅
I'm in the same boat - no payment today and I'm on direct deposit too. Reading through all these comments, it sounds like it's definitely the holiday causing delays. I had no idea that federal holidays could affect EDD payments like this! Really wish they would send out some kind of notification when this happens. For anyone else dealing with landlord pressure, maybe try explaining it's a federal banking holiday delay - most people understand that's out of your control. Fingers crossed we all get our payments tomorrow morning!
Same here! I had no clue about the holiday thing either until today. I've been with EDD for like 6 months and this is the first time I've hit a federal holiday. Really appreciate everyone sharing their experiences - makes me feel less alone in this situation. Definitely going to bookmark a holiday calendar now so I can plan better. Hope your landlord is understanding about the banking delay!
I'm so sorry you're going through this nightmare - I know exactly how terrifying and overwhelming it feels to receive one of those overpayment letters. I just want to add my voice to all the incredible support and success stories you're seeing here. I went through almost the identical situation 5 months ago when I received an overpayment notice for $29K in PUA benefits from 2021. Like you, I had to leave my job at a retail store because my son's daycare kept shutting down due to COVID outbreaks. I was completely honest during my phone interview and provided every detail they asked for about my childcare situation. The panic and sleepless nights are so real - I completely understand that feeling of dread wondering if they might pursue criminal charges or garnish your wages. But reading through all these amazing success stories from @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer and others gave me the courage to fight instead of giving up. I successfully appealed and WON my case! The entire overpayment was reversed. The key was following the same approach everyone here has outlined - gathering every piece of documentation about childcare closures, creating a chronological timeline, and emphasizing that I had been completely transparent from day one. My hearing was over the phone, lasted about 40 minutes, and the judge was actually very understanding. When I presented my organized evidence showing the pattern of daycare closures and how they made steady work impossible, they ruled completely in my favor. You absolutely have a strong case here. Childcare disruption due to COVID was explicitly covered under PUA guidelines, you were honest throughout the process, and you deserve to fight this unfair determination. Start gathering your documentation ASAP and get that appeal filed before the deadline. Stay strong - you've got this, and we're all here supporting you!
Wow, thank you so much for sharing your success story - another $29K complete reversal! It's incredible to see so many people who have won their appeals in situations exactly like mine. Your experience with retail work and daycare closures sounds almost identical to what I went through with the nursing home and my daughter's preschool. I'm definitely feeling more hopeful after reading all these success stories from you, @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer and everyone else who has shared their experiences. It s'clear that when we have solid documentation and were honest from the beginning, these appeals really can be won. The 40-minute phone hearing sounds very manageable, and I m'relieved to hear that the judges seem to be fair and understanding when we present organized evidence. I ve'already started gathering my emails from the preschool about COVID closures and I m'going to create that chronological timeline everyone has recommended. You re'absolutely right that PUA was designed exactly for situations like ours - we weren t'trying to scam anyone, we were just parents trying to survive impossible circumstances during a pandemic. The fact that I was completely transparent during my phone interview should work in my favor. I m'going to get my appeal filed this week and fight this unfair determination. Thank you so much for the encouragement and for sharing your experience - it means more than you know to have this community of people who truly understand what we re'going through!
I'm so sorry you're going through this terrifying situation - I completely understand the panic and sleepless nights you're experiencing right now. I just received a very similar overpayment notice last week for $20K in PUA benefits from 2021, also due to childcare disruptions when my toddler's daycare kept closing for COVID exposures. Reading through all these incredible success stories has given me so much hope! It's amazing to see people like @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer, @Ryan Kim and others who have successfully appealed and completely reversed their overpayments. Your situation sounds exactly like what PUA was designed to cover - you were honest, transparent, and dealing with legitimate COVID-related childcare disruptions. I'm already starting to gather my documentation following everyone's advice - emails from the daycare about closures, texts with my supervisor, and I'm going to create that chronological timeline approach that seems to work so well in these appeals. The fact that you explained everything clearly during your phone interview and wrote it on your application shows you acted in complete good faith. Criminal charges are extremely rare for honest cases like ours - they focus on clear fraud, not legitimate parents who needed help during impossible circumstances. You followed the rules and qualified under the guidelines. File that appeal ASAP and don't let them intimidate you! Based on all these success stories, you have a really strong case. We're all in this together and rooting for you to win this fight!
Chloe Martin
Hey Sofia! I went through something very similar last year when I had to submit paystubs for wage verification. The mixed "paid" status (one week yes, one week pending) is actually pretty normal when they're reviewing documentation. What you're experiencing sounds like standard EDD procedure - they often process weeks individually when there are discrepancies to review. The paper check timeline everyone mentioned is accurate in my experience too. I got mine in about 7 business days. One tip: if you have a local EDD office that's open for in-person visits, sometimes going there can help get faster answers about document processing status than calling the phone lines. They can actually pull up your file and tell you definitively if your paystubs were received and are being processed. Hang in there - it's frustrating but it will get resolved!
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Natalie Chen
•Thank you so much for sharing your experience, Chloe! It's really reassuring to hear from someone who went through the exact same situation. I hadn't thought about visiting a local EDD office - that's a great suggestion! Do you know if they require appointments or if it's walk-in? I might try that if my second week doesn't update by early next week. It would be nice to get a definitive answer about whether my paystubs are actually being processed instead of just hoping the phone rep did what he said he would do. Really appreciate the encouragement - this whole process has been so stressful!
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Mei Wong
Just wanted to add my two cents here - I had almost the identical situation happen to me about 6 months ago! EDD rep switched me to paper checks over the phone (also hung up abruptly, so annoying), and I had that same anxiety about whether it actually went through. Like others mentioned, the disappearing bank info from your UI Online account is the best confirmation you'll get. My first paper check took exactly 9 business days to arrive after the "paid" status appeared. The mixed payment status (one week paid, one pending) is super common when they're reviewing wage documents - don't panic about that! The pending week will likely update once they finish processing your paystubs, and you'll get paid for both weeks. Keep certifying on schedule even while you wait. The whole EDD system is frustrating but hang in there - your money is coming!
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