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Last year I had a NIGHTMARE scenario where my payments randomly changed from biweekly to these weird split payments where I'd get different amounts on different days. Called EDD and the rep had NO IDEA why it was happening. System is completely broken and nobody there knows how to fix anything!!! When you DO get paid, immediately transfer the money out of that card to your bank account!
Just wanted to add my experience as someone who recently went through this process. I certified for the first time about 3 weeks ago and my payment showed up exactly 48 hours later on my Money Network card. The key thing is to make sure you certify during the certification period (usually opens Sunday morning) and don't wait until the last minute. I set up both email and text notifications through UI Online and the Money Network app, which really helped me track when the payment was processed. The biweekly schedule is definitely correct for California - you certify every two weeks for the previous two-week period. One tip: take screenshots of your certification confirmation page in case you need proof later!
That's really good advice about taking screenshots! I didn't even think about that. Quick question - when you say the certification period opens Sunday morning, do you know what time exactly? I want to make sure I don't miss it next time. Also, did you have any issues with the Money Network card itself or was it pretty straightforward to use once the funds were loaded?
I went through something similar last year and wanted to share a few additional tips that might help. When you call Money Network, try calling early in the morning (around 8 AM) or later in the evening - I found the wait times were much shorter then. Also, if you have any old documentation from when you first received your EDD card (like the letter that came with it), keep that handy during the call as they sometimes ask for reference numbers from those documents. One more thing - once you get your replacement and switch to direct deposit like others suggested, keep in mind there's usually a processing period of 1-2 weeks before direct deposit kicks in, so you'll still need to use the card for your next payment or two. Hope this helps and glad to see you're getting it sorted out!
These are really practical tips! The timing advice for calling is spot on - I always forget that customer service lines have peak and off-peak hours. Good point about keeping old EDD documentation too, I probably would have thrown that away thinking I didn't need it anymore. The heads up about the 1-2 week processing period for direct deposit is crucial - I was thinking I could switch immediately and avoid using the replacement card altogether, but now I know to plan for that transition period. Thanks for sharing your experience, it's these real-world details that make all the difference when you're dealing with this stuff for the first time!
I just want to say this whole thread has been incredibly helpful! As someone who's new to the EDD system, I had no idea about so many of these options - direct deposit, cardless ATM withdrawals, calling at specific times for shorter wait times, etc. It's really reassuring to see a community where people actually help each other navigate these bureaucratic nightmares. I'm bookmarking this post in case I ever run into similar issues. Thanks to everyone who shared their experiences and tips - it's clear that dealing with Money Network and EDD cards is unfortunately a common struggle, but at least we can help each other through it!
Absolutely agree! This thread turned into such a valuable resource. I've been on EDD for about 6 months now and I wish I had known about half of these tips when I started. The community here really does look out for each other, which is so important when dealing with these government systems that can be so confusing and frustrating. I'm also saving this post for future reference - and I'll definitely be switching to direct deposit ASAP after reading everyone's experiences with lost/stolen cards. It's amazing how much you can learn from people who've actually been through these situations versus trying to figure it out from official websites that don't always have the most practical advice!
Reality check: EDD gets millions of calls but has maybe 500 agents total. The math will never work for everyone to get through manually. At some point you need alternative solutions to actually reach a live person.
I feel your pain so much! I'm in the exact same boat - been trying for weeks with my pending claim and getting nowhere with manual calling. After reading through all these comments, I think I need to seriously consider using one of those auto-dialer services. The math everyone's sharing really shows how broken the manual approach has become. Has anyone had success getting their pending claims resolved once they actually got through to an agent? I'm worried that even if I manage to connect, they still won't be able to fix my issue.
@Connor O'Brien I'm dealing with the exact same pending claim nightmare! Been stuck for 3 weeks now and reading everyone's attempts here is both reassuring and terrifying. The statistics people are sharing about call success rates really opened my eyes - I had no idea it was mathematically this broken. I think I'm going to try the Wednesday 2-3pm window that @Zoe Papadopoulos mentioned for maybe one more week, but honestly after seeing @Connor Gallagher s'success story with Claimyr, I m'leaning toward just using the auto-dialer too. My sanity and lost work time are worth more than the stubborn pride of doing it manually at this point.
@Connor O'Brien I totally understand your frustration! I was in a similar situation with a pending claim and felt the same way about whether it would even get resolved once I got through. From what I've seen in this thread and my own experience, most pending claims really are just missing paperwork or simple verification issues that agents can fix quickly once you actually connect. The real challenge is just getting that connection. After reading all these success stories with Claimyr and seeing the math breakdown that @Mei Wong shared about millions of calls vs 500 agents, I think the auto-dialer route makes the most sense. I was stubborn about doing it manually too, but sometimes you have to use the tools available to work within a broken system. Good luck whatever you decide!
Congrats on getting approved so quickly! That's awesome news. Just wanted to add for anyone else reading this - if your debit card doesn't arrive within the expected timeframe, you can call the Money Network customer service line directly (it's on the EDD website) rather than trying to get through to EDD. They can expedite a replacement card if needed. I had to do this when my card got lost in the mail and it saved me a lot of hassle compared to calling EDD directly.
That's really good to know about the Money Network customer service! I had no idea you could call them directly instead of going through EDD. Definitely saving that tip for future reference. It's so helpful when people share these kinds of workarounds - the whole unemployment system can be so overwhelming when you're new to it.
Just wanted to share my recent experience for anyone else going through this! I had my eligibility interview last week and got approved in 6 business days. The interviewer asked pretty standard questions - employment dates, reason for separation, and whether I was actively looking for work. One thing that helped was having my final paystub and layoff letter ready to reference if needed. The waiting period after the interview is definitely nerve-wracking, but try to stay patient. Also, make sure you keep certifying every two weeks even while your claim is pending - those payments will process once you're approved. Good luck to everyone still waiting!
Thanks for sharing your experience! It's really reassuring to hear about another quick approval. I'm currently waiting for my interview (scheduled for next week) and posts like yours help calm the nerves. Did they ask anything specific about your job search activities, or was it more focused on the circumstances of your layoff? I've been documenting all my applications just in case but wasn't sure how detailed they get about that part.
Landon Morgan
hey OP, did u get ur SDI application submitted? My sister is going thru almost the same thing right now.
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Natalia Stone
•Yes! I submitted my SDI application yesterday and had my doctor complete their portion today. Now just waiting for it to process. I'll update if I run into any issues but so far the online system was pretty straightforward.
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QuantumQuasar
Great to hear you got your SDI application submitted! Just wanted to add that you should also start gathering documentation for your future UI claim while you're recovering. Keep records of your layoff date, any severance paperwork, and your doctor's return-to-work clearance. Having everything organized will make the transition from SDI to UI much smoother when you're ready to start job searching again. Hope you feel better soon!
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Dmitry Ivanov
•This is really helpful advice! I hadn't thought about organizing everything for the UI claim while I'm still recovering. Do you know if there's a specific timeframe I need to wait after my doctor clears me before I can apply for UI, or can I apply right away once I get the return-to-work note?
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