EDD system glitch preventing certification - UI Online shows 'no weeks available' but benefits still owed

same thing hapening to me since sunday!! so frustrating

I had this exact problem last month. The issue is that there's a system flag on the account that needs to be manually removed by a tier 2 specialist. It's usually caused when there's a quarterly review of your claim or if there was any earnings reported that triggered a review. The problem is getting through to someone who can actually help. What worked for me was calling exactly at 8:01 AM. If you call right when they open at 8:00, you'll hit the queue with everyone else. But I found 8:01 had slightly less traffic. Press 1-2-4 when prompted to get to the claims department faster. You might still get the 'too many callers' message for a few days, but persistence is key.

I work in HR and we've had several employees mention this same issue just this week. From what I understand, EDD is doing some kind of system maintenance or update that's affecting certification specifically. One of our former employees said she was told it should resolve within 10 days, but that doesn't help with immediate bills!

This happened to my roommate last month after his quarterly review. The key is getting through to an actual EDD representative who can see what's going on with your husband's claim specifically. The problem might be a flag on his account for quarterly review, identity verification, or even just a system glitch. For what it's worth, my roommate tried for days using the regular EDD number with no luck. He finally used a service called Claimyr (claimyr.com) that got him connected to an EDD rep within about 30 minutes. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The rep was able to see that there was an automatic hold placed during quarterly review, and they removed it right away. His certification opened up immediately after the call and he was able to get paid the next day. Might be worth trying if you're in a tight spot financially.

I've been dealing with EDD for over 10 years now (seasonal worker) and this is actually a fairly common issue after quarterly reviews. The system sometimes puts an automatic hold on certification while they verify prior quarterly wages, especially if your husband had ANY income reported during the last quarter (even a tiny amount). There are three ways this can resolve: 1. Wait it out - usually takes 7-14 days for the system to automatically clear the hold 2. Contact a representative who can manually override it (the hard part) 3. Submit a message through UI Online asking specifically about the certification issue For option #3, go to Contact EDD > Question Category: Payments > Sub-category: Certification Questions > Detail: Write a clear message explaining the situation and explicitly ask them to check for holds on the account. Sometimes they'll respond within 48 hours and fix it remotely. Hope that helps!

My sister has the same problem right now! But she said when she called the 833 number instead of the 800 number she actually got through yesterday. Try the 833-978-2511 number. I think it's the technical support line or something.

Just wanted to check if you've made any progress with this issue? Were you able to get through to EDD?

i tried using that claimyr thing and got through today too! my problem was different tho, they said i answered a certification question wrong and that triggered a stop. rep fixed it in like 2 minutes once i finally got someone on the phone. why cant they just tell us whats wrong instead of making us guess??