EDD email saying certify but no weeks available in UI Online - completely stuck

same thing happen to me last month!! the website is messed up sometimes. wait like 24 hours and check again, mine showed up the next day

This is actually a common issue that happens when there's a timing mismatch between the automatic email system and your UI Online account updates. Here are a few things to check: 1. Make sure you're looking at the correct section - sometimes people look at "Certification Status" instead of scrolling down to "Weeks Available to Certify" 2. If your benefit year is ending soon, the system might be transitioning your claim status 3. There might be a pending eligibility interview or issue that's preventing certification weeks from appearing If it's been more than 3 days since you received the email, you should definitely contact EDD directly. The certification window is usually 14 days, so you still have time.

OMG THE EDD SYSTEM IS SUCH GARBAGE!!! This EXACT thing happened to me in January and I couldn't certify for THREE WEEKS!! Then they had the NERVE to say I was "late" certifying when they finally fixed it!!! 🤬 I spent HOURS calling that stupid number only to be told "we're experiencing high call volume" EVERY SINGLE TIME!! The whole system is designed to make people give up!!

my cousin work at edd he say they do server updates on tuesday nights sometimes stuff disappear for a day after

This is definitely an issue you need to resolve by speaking directly with an EDD representative. When there's a disconnect between email notifications and your UI Online account, it usually indicates an account-specific problem that requires manual intervention. I was stuck in this exact situation last month, and after days of trying to get through the regular EDD number with no success, I finally used Claimyr (claimyr.com). They have this system that holds your place in line and calls you when an EDD agent is available. Saved me literally days of frustration. Check out their demo video if you're curious how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km When I finally spoke with the rep, they explained that my account had a "certification block flag" due to an unresolved identity verification issue from months ago that wasn't showing up on my UI Online account. They removed the flag and my certification weeks appeared instantly.

Have you tried using the mobile app instead of the website? Sometimes the app shows different information than the website. Also, check your inbox in UI Online to see if there are any messages about your claim that might explain why you can't certify. If none of that works, you could try submitting a question through Ask EDD. Select "Certifications" as the category and explain your situation. They usually respond within 5-7 days.

I just want to share that I'm going through the EXACT same thing right now! Got the email on Tuesday, no weeks showing up to certify. So frustrating! Please update if you find a solution!

One other thing to check - make sure you don't have any pending quarterly reporting requirements. If you reported any earnings during your claim, sometimes they'll pause certification availability until you complete the DE 4581 Continued Claim Information form. This wouldn't necessarily show up as an alert in UI Online.