EDD certification disappeared after submitting - weeks vanished with 'no weeks to certify' message

This happened to me back in January! The system was glitchy that day and it turned out my certification DID go through despite the error message. When I checked my UI Online account the next day, both weeks showed up as "pending" in my payment history. I'd recommend checking your homepage dashboard and payment history tomorrow - it might just need time to process in their system.

omg the EXACT same thing just happened to me on sunday!! i certified and got that weird message and now my weeks r just gone?? i'm freaking out bc i have rent due next week 😭

The EDD system has been having all kinds of technical problems lately. I'm in an EDD Facebook group and at least 5 people reported the same issue in the past 48 hours. From what I can tell, this is happening because they're doing updates to UI Online. Most people are saying their certifications eventually processed correctly, but some had to recertify later. You should check these things: 1. Look in your inbox for any messages about your certification 2. Check your account history tab, not just payment history 3. Take screenshots of everything in case you need to prove you tried to certify on time

This is why I HATE the EDD system!! Every time they do an "upgrade" something breaks. Last time I called about a similar issue they told me "just wait 48 hours and see if it resolves itself" which is the most useless advice ever when you're depending on that money. Call them ASAP - the longer you wait, the more backlogged your payment could get.

After my certification disappered like yours did i went ahead and attempted to recertify but it wouldnt let me because the system thought i already had done it! Then 2 days later my weeks showed up as pending and then paid the next day. The EDD computers are from like 1985 lol

I'd recommend calling EDD right away to report this issue. The system sometimes has these glitches where the certification appears to go through but gets stuck in a processing loop. An EDD representative can check if your certification was actually received and push it through manually if needed. The challenge is getting through on their phone lines. I had great success using Claimyr (claimyr.com) to connect with an EDD agent quickly instead of calling hundreds of times. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It helped me resolve a similar certification issue within hours instead of waiting days or weeks hoping it would fix itself.

UPDATE: I talked to someone at EDD today after 43 attempts calling. Apparently this is a known issue affecting certain accounts during certification. The agent confirmed my certifications WERE received despite the error message, but they're stuck in processing. She had to manually release them from the queue. Check your account again in 24-48 hours.

UPDATE: Finally was able to speak with an EDD representative today! For anyone who has this problem in the future: my certifications DID go through despite the error message, but they were stuck in the system and needed to be manually released. The rep did something on their end and now both weeks are showing as "paid" in my account. She said they're aware of the technical issue and working on a fix. Thank you everyone for your help and advice!

Thank you for sharing this detailed experience and keeping everyone updated! This is incredibly helpful for anyone who might face this same issue in the future. It's reassuring to know that even when the system shows that confusing error message, the certifications can still go through successfully - they just get stuck and need manual intervention from EDD staff. Your persistence in calling and getting it resolved gives hope to others dealing with similar technical glitches. The EDD system really needs major improvements, but at least there are ways to get these issues fixed when you can reach the right person!

Wow, reading through this entire thread as someone new to the EDD system has been both terrifying and reassuring at the same time! I just started collecting unemployment last month and had no idea these kinds of technical glitches were so common. It's really concerning that the system can just make your certification "disappear" like that, but I'm so glad to see that @3889e6ce151f was able to get it resolved and that so many people jumped in to help with advice and similar experiences. This community is amazing! I'm definitely going to save all these tips about taking screenshots, checking multiple sections of the account, and being persistent with calling EDD. Hopefully I never run into this issue, but if I do, at least now I know it's fixable and that the certifications usually do go through despite the scary error messages. Thanks everyone for sharing your experiences - this is exactly the kind of real-world knowledge that makes this community so valuable!

This is such a valuable thread for anyone dealing with EDD issues! I've been collecting unemployment for about 6 months now and thankfully haven't encountered this specific glitch, but reading everyone's experiences here has taught me so much about what to do if something like this happens. The fact that @3889e6ce151f kept everyone updated throughout the entire process is incredibly helpful - it shows the timeline of how long these issues can take to resolve and what steps actually work. I'm definitely going to start taking screenshots of my certifications before submitting them, just in case. It's also good to know that even when the system shows those scary error messages, the certifications often do go through and just get stuck in processing. Thanks to everyone who shared their experiences and advice - this community really is a lifeline for navigating EDD's complicated system!

This thread is exactly what I needed to see! I'm brand new to unemployment benefits (just filed my first claim two weeks ago) and honestly had no idea the EDD system could have glitches this serious. Reading through everyone's experiences here has been both educational and reassuring - it's scary that certifications can just vanish like that, but knowing that they usually do go through and just get stuck in the system makes me feel much better about the whole process. @3889e6ce151f thank you for being so thorough with your updates and showing us exactly how this gets resolved! I'm definitely going to follow all the advice here about taking screenshots, checking multiple sections of my account, and being persistent if I ever run into similar issues. This community is amazing - the way everyone jumped in to help with advice and share their own experiences really shows how supportive this group is. I feel so much more prepared to handle any EDD issues that might come up now!

This thread is absolutely golden for anyone dealing with EDD! As someone who's been on unemployment for about 8 months now, I can confirm that these system glitches are unfortunately super common. I've had my certification "disappear" twice - once it resolved itself after 3 days, and another time I had to call EDD to get it manually processed like @3889e6ce151f did. A few additional tips from my experience: - Always certify early in the morning (like 6-8 AM) when fewer people are using the system - If you get that "no weeks to certify" error, try logging out completely, clearing your browser cache, and logging back in - Keep a record of your work search activities separately in case you need to re-enter them The EDD system is definitely frustrating, but posts like this prove that almost every issue can be resolved with enough persistence. Thanks @3889e6ce151f for documenting everything so thoroughly - this is going to help so many people!