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EDD Telecert says 'no weeks to certify' during my certification week - what's happening?

I'm super confused and getting worried. Today is my regular certification day (I always certify every two weeks on Sunday), but when I called the Telecert system since my UI Online account isn't working, the automated voice told me I don't have any weeks available to certify right now. How is that possible when I KNOW this is my certification week? My benefit year doesn't end until October 2025, and I still have a balance of about $4,100 left. I've been certifying regularly without any issues until now. Did EDD automatically stop my claim for some reason? Has anyone else experienced this problem before? I really need this payment to cover my rent next week!

Malik Johnson

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This could mean a few different things. First, check if your claim has been flagged for eligibility issues or if you have any notifications in your UI Online account. Sometimes when there's an eligibility interview pending or unresolved issue, it temporarily stops your certification ability. Another possibility is that your benefit year is correct, but you've exhausted your claim balance (although you mentioned still having funds). Have you recently reported earnings that were close to or exceeded your weekly benefit amount?

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CosmicCaptain

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I tried logging into UI Online again but it still gives me an error about system maintenance (been like that for 3 days now). I haven't reported any earnings recently - I've been completely unemployed since getting laid off in February. Is there any way to check if there's an eligibility issue without being able to log in?

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Have you checked your mail? Sometimes EDD sends important notices through regular mail instead of electronic notifications. I've had this happen before where my certifications were put on hold because they scheduled an eligibility interview, but I didn't know about it until I got the letter. You definitely need to speak with a real person at EDD to figure this out.

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CosmicCaptain

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I haven't received anything in the mail recently... at least I don't think so. My mail sometimes gets mixed up with my neighbor's. I'll double check my mailbox tonight. How long did it take you to get your certifications back after your interview?

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Ravi Sharma

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this happened 2 me last month!! turns out they needed me to verify my identity again for some reason?? the crazy thing is they never told me, I had to call like 50 times to find out why my weeks disappeared. so frustrating!!

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CosmicCaptain

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Oh no, did you have to do the whole ID.me thing again? I already did that when I first filed. I'm worried because I literally can't get through on the phone no matter what time I call.

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Freya Thomsen

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I'd bet money this is a quarterly review issue. Every quarter, EDD checks if you qualify for a regular UI claim instead of whatever extension or claim type you're on. Even though you still have a balance, they pause certifications during this review. It's BEYOND FRUSTRATING they don't tell people about this!! It happened to me in April and took 3 WEEKS to resolve because I couldn't get anyone on the phone. The system is completely broken and they don't care how many people suffer because of their incompetence.

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Omar Zaki

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This is exactly right. It's a quarterly review issue - happens at the end of each calendar quarter. I work in HR and see this with former employees all the time. The good news is that it usually resolves automatically within 7-10 days, and they'll let you certify for those missed weeks retroactively. The bad news is that if you need to escalate it, you'll need to speak with a Tier 2 specialist at EDD, which can be nearly impossible with current call volumes.

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AstroAce

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My cousin had something similar happen in January and it turned out she had accidentally entered some information wrong on her previous certification. They froze everything until she could talk to someone. Are you sure all your previous certifications were filled out correctly?

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CosmicCaptain

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As far as I know, yes. I'm really careful about my certifications because I heard horror stories about people making small mistakes and then dealing with overpayment notices. But I suppose it's possible I made a typo or clicked something wrong...

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Chloe Martin

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when telecert says no weeks to certify it usually means theres a stop payment alert on ur account for some reason. could be quarterly review like someone said or id verification or they think u got a job and didnt report it. u gotta talk to a tier 2 specialist to fix it not the regular ppl who answer phones

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CosmicCaptain

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That makes sense... but how do I even get to a Tier 2 specialist when I can't get anyone on the phone at all? This is so stressful. I need this money for rent next week.

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I was in the same situation last month trying to reach a Tier 2 specialist. After days of failed attempts, I found Claimyr (claimyr.com) which got me through to an EDD representative in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Saved me from missing rent payment while waiting for my claim issue to be fixed. The rep was able to see exactly why my certification was blocked and fixed it during the call.

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AstroAce

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Is that service legit? I've seen it mentioned before but was afraid it might be a scam.

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CosmicCaptain

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Thank you! I'll check this out right now. At this point I'm desperate to talk to someone who can tell me what's going on. I appreciate the suggestion.

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Omar Zaki

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To summarize the likely issues: 1. Quarterly review (most common reason for temporary certification holds) 2. Eligibility interview being scheduled 3. Identity verification flag 4. Payment stop alert due to potential unreported earnings 5. System glitch (less common but does happen) The solution in all cases is to speak with a Tier 2 specialist who can see exactly what's happening with your claim. Once resolved, you'll be able to certify for any missed weeks. Make sure to continue checking your UI Online account daily as system maintenance usually doesn't last more than 24-48 hours. Also check your spam folder for emails from EDD.

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CosmicCaptain

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Thank you for breaking it down so clearly! I'll keep trying to get through on the phone and keep checking UI Online. I checked my spam folder but there's nothing from EDD there. I'm hoping it's just the quarterly review thing that will resolve on its own soon.

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Ravi Sharma

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did u check if ur claim expired?? sometimes the benefit year is diff from when ur $ runs out

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CosmicCaptain

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My benefit year should be good until October 2025 - that's what my last certification confirmation showed. But maybe there's something I'm not understanding about how it works...

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Malik Johnson

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Just wanted to follow up - were you able to get through to EDD? If it's the quarterly review, it should resolve within 7-10 days as mentioned earlier. But if rent is due before that, definitely keep trying to reach a representative who can expedite things.

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CosmicCaptain

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Update: I finally got through using that Claimyr service someone recommended. Turns out there was an eligibility interview scheduled because my former employer contested my claim (even though I was clearly laid off with 30 other people). The EDD rep was able to see the interview is scheduled for next week, but she released my current weeks for certification in the meantime! She also helped me reset my UI Online password since I was locked out. Such a relief! Thanks everyone for your help and suggestions.

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