This thread has been incredibly educational! I'm fairly new to receiving EDD benefits and had a similar scare about a week ago when my payment showed as issued but didn't appear on my Money Network card for almost 72 hours. Reading through everyone's experiences here really helped me understand that these delays are actually pretty normal. The advice about calling Money Network first instead of EDD is spot on - I was able to get through to them in about 10 minutes and they confirmed my payment was just processing. It's also really helpful to know about the Payment Details section in UI Online that shows exactly how each payment was sent. Thanks to everyone who shared their knowledge, and Emma, glad you got your issue resolved! This community is such a great resource for navigating all the confusing aspects of the EDD system.

This thread is a goldmine of information! I just started my EDD claim process last month and honestly had no clue about any of these Money Network nuances. The fact that there can be 24-48 hour delays even when UI Online shows "paid" is something I wish I'd known earlier - I was panicking when my first payment took two days to show up! The advice about calling Money Network directly at 1-866-898-2213 instead of trying to reach EDD is incredibly valuable. I also had no idea about the Payment Details feature in UI Online that shows exactly where each payment was sent. Bookmarking this whole discussion for future reference. Emma, so glad you got everything sorted out - your updates throughout the thread were really helpful for understanding the whole process!

I had something kind of similar happen but it was for my disability claim not unemployment. They scheduled me for a phone appointment but never called. I ended up having to call the main number like 20 times and finally got someone who told me my interview was actually canceled but nobody bothered to tell me! Maybe check if yours was actually still scheduled? The whole system is such a mess sometimes.

Just wanted to follow up - were you able to reach someone at EDD today? Did they help resolve the interview situation?

So glad you figured it out! This is such a common issue and your post will definitely help others who run into the same problem. The 1099-G tip is golden - I wish EDD would make it more obvious that's where people should look first instead of making us guess our benefit amounts. Hope your new claim goes smoothly and you get approved quickly!

Welcome to the community Ellie! I totally understand that dread about dealing with EDD again - the system can be really overwhelming, especially when you're already stressed about losing your job. This thread is a perfect example of how helpful this community can be though. Don't hesitate to post if you run into any issues with your claim - there are a lot of experienced people here who've been through the process multiple times and are always willing to help. Also, definitely save this thread for reference since the 1099-G tip and other advice here could come in handy. Good luck with your claim!

I'm so sorry you went through this horrible experience, Jessica. What that interviewer said to you was completely unprofessional and unacceptable - no one should be treated with such hostility during an already stressful process. I'm really glad to see from your update that you were able to get through to a supervisor who took your complaint seriously. That shows there are still people in the system who care about proper procedures and treating claimants with basic dignity. Your courage in documenting everything and filing a formal complaint is not only helping your own case, but it's also protecting future claimants from having to endure the same treatment. This thread has become such a valuable resource with all the practical advice shared - from using services like Claimyr to get through to EDD, to knowing that there's a review process separate from the interviewer's recommendation. I hope your claim gets approved and that your complaint leads to some accountability for that interviewer. Thank you for sharing your story and showing others that we don't have to just accept unprofessional treatment. Please keep us updated when you hear about your decision - we're all rooting for you!

Jessica, I'm so sorry you had to experience such unprofessional and hostile treatment during your eligibility interview. What that interviewer said to you was completely out of line and goes against basic standards of respectful service. No one should have to endure comments like "If I was your employer, I would have fired you" during what's supposed to be a neutral fact-finding process. I'm really encouraged to see from your update that you were able to get through to a supervisor who took your complaint seriously. It shows that there are still people in the system who understand the importance of treating claimants with dignity and following proper procedures. Your decision to document everything immediately after the call and then follow through with filing a formal complaint took real courage, especially when you're already dealing with the stress of unemployment. But you did exactly the right thing - not just for your own case, but to help protect future claimants from experiencing similar treatment. This entire thread has become such a valuable resource for anyone navigating the EDD system. The practical advice shared here about documentation, escalation procedures, and services like Claimyr will help so many people who find themselves in similar situations. Your willingness to share this difficult experience and turn it into something that can help others is truly admirable. I'm keeping my fingers crossed that your claim gets approved. You clearly left your job for valid reasons, and despite that awful interview experience, the review process should evaluate your case fairly. Please keep us updated when you hear back - we're all rooting for you!

I went through something very similar about 8 months ago - missed my hearing because the notice got lost in the mail somehow. The stress was absolutely awful, especially with that overpayment amount hanging over my head! One thing that really helped my case was documenting EVERYTHING from that point forward. I took photos of my mailbox, kept a log of when I checked it, and even got a statement from my mail carrier confirming regular delivery to my address. It might sound like overkill, but it shows you're serious about staying informed. Also, when you fill out that DE 6054 form, be really specific about your communication history with EDD. Mention every letter you DID receive, every online message you responded to, etc. It builds a pattern that you're not someone who ignores official communications. The waiting period after submitting is nerve-wracking, but most people I know who had legitimate reasons for missing (like not receiving notice) did get their cases reopened. Hang in there - you're doing everything right by acting so quickly!

This is such a nightmare situation, but you're absolutely doing the right things! I went through almost the exact same thing last year - appeal case closed for "failure to appear" when I never got any hearing notice. A few things that really helped me beyond what others have mentioned: 1. When you fill out the DE 6054, include your USPS Informed Delivery screenshots if you have that service set up - it shows what mail you actually received during the time period when the notice should have arrived. 2. Print out your UI Online message history to show you've been actively checking and responding to EDD communications throughout your claim. 3. If you've moved recently (even within the same building/complex), mention that in your request - EDD's address update system is notoriously buggy and mail often gets sent to old addresses even after you update online. 4. Consider also filing a complaint with EDD's customer service about the notification failure - having that complaint number can add weight to your reopening request. The whole system is broken and you're definitely not alone in this. I got my case reopened after about 3 weeks, and the new hearing went smoothly once I actually knew when it was scheduled! Stay strong and keep pushing - you've got good cause and you're handling this exactly right.