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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: We got it resolved! First, my sister tried the transaction history approach, but her Covered CA rep said they really needed the official award letter. We tried calling EDD multiple times with no luck, then used Claimyr as someone suggested here. Got through to a rep in about 15 minutes who was super helpful. The rep emailed her the award letter as a PDF the same day. Thanks everyone for your help! For anyone with this same issue in the future, the transaction history is good temporary proof, but they ultimately needed the official Notice of UI Award letter.
Thanks for updating us! Really helpful to know they were able to email the document rather than only sending by mail. That's going to help a lot of other people in similar situations with tight deadlines.
Glad it worked out! Yeah, most people don't know EDD can email certain documents when you explain it's urgent. Saved me too!
Just wanted to add another tip for anyone finding this thread later - if you're in a real time crunch and can't get through to EDD, you can also try visiting your local EDD office in person if there's one near you. I had to do this for my mom last year when she needed documentation for her Medicare application. The wait was long (like 3+ hours) but they were able to print out her award letter on the spot. Not ideal, but it's an option if phone/online isn't working and you're running out of time. Check the EDD website for office locations and hours - some require appointments now.
That's really good to know about the in-person option! I didn't even think about that. Do you remember if they were able to email it to her from the office, or was it just a printed copy? Just wondering for future reference in case the printed version isn't accepted by whatever agency needs it.
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hey did ur problem get fixed yet?? curious what happened
Yes! The message disappeared after about 36 hours, just like the experts here said it would. My certification weeks showed up in the system this morning. All good now - just a weird glitch!
Glad to hear it worked out! This is exactly why I always tell people to wait before panicking with EDD system messages. Their computers are notorious for showing outdated or confusing statuses while the backend processes are still updating. It's frustrating that they don't have better real-time synchronization, but at least now you know for future reference - if you're receiving payments, your claim is active regardless of what weird messages pop up temporarily.
This is such valuable advice! I'm new here and reading through all these experiences really helps me understand how EDD's system works (or doesn't work lol). It's reassuring to know that getting payments is the real indicator that everything is okay, not whatever confusing messages show up on the website. Thanks everyone for sharing your experiences - this community is so helpful for navigating all the EDD chaos!
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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I'm dealing with a similar situation - pending payments for weeks now. One thing that helped me was calling right at 8:00 AM when they open, and I kept hitting the prompts quickly: 1-2-1 then your SSN, then 1. Sometimes it takes dozens of tries but I finally got through. Also, make sure you don't have any flags on your account that might be causing the hold - things like identity verification issues or work search requirements. When you do get through, ask them specifically what's causing the pending status. Don't let them just transfer you without an explanation. Good luck Santos!
@Connor O'Brien This is really helpful advice! I'm new to dealing with issues and wasn't sure about the timing strategy. The 8 AM call time makes so much sense - I've been trying randomly throughout the day with no luck. Can you clarify what you mean by "flags on your account"? How would someone check if they have identity verification issues or other problems that might be causing the pending status? I want to make sure I'm prepared with the right questions when I finally get through to someone.
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Congratulations Ellie! You definitely won your appeal! 🎉 I know exactly how confusing those split decisions can be - I got one last summer and it took me forever to figure out what it actually meant. The key thing is that Case #25749632 reversed the determination and made you eligible for benefits starting 5/16. That's the one that matters for getting paid! The first case (disqualification) was probably about a different issue on your claim, but since the second decision makes you eligible, you're good to go. Based on my experience, you should start seeing payments within 7-14 business days, and since you've been certifying since May, that backpay is going to be substantial! Just keep an eye on your UI Online account - once your payment status changes from "Pending" to "Paid," you'll know the money is on its way. The relief you're feeling right now is so valid - this process is incredibly stressful and you made it through! Your rent situation should be sorted out soon. Hang in there! 💪
Thank you Arjun! This community has been such a lifesaver - I was seriously panicking when I first read that decision letter because I had no idea what those two different rulings meant. It's such a relief to know that other people have dealt with the exact same confusing situation and that the second case approval is what actually matters. I'm definitely going to be obsessively checking my UI Online account every day now! Can't wait to finally get some financial breathing room after months of stress.
Hey Ellie! This is actually really common - I went through the exact same thing about 6 months ago and was just as confused by the split decision! What happened is you had two separate determinations on your claim that both went to appeal. The first case (disqualification under section 1256) was probably about your separation reason - like if your employer claimed misconduct or that you quit voluntarily. The second case was likely about a different eligibility issue, and that's the one they reversed in your favor. The GREAT news is that the reversal on Case #25749632 is what matters for getting paid! Since it says you're eligible starting 5/16, you should get backpay for all those weeks you've been certifying. In my experience, it took about 10 business days after getting the decision letter for payments to start showing up in my account. The system should process everything automatically, but definitely keep checking your UI Online daily. If nothing changes after 2 weeks, that's when I'd call EDD (good luck with that though lol). You won your appeal - congratulations! That backpay is going to be a huge relief when it hits. Just stay patient, the EDD moves at its own pace but you're definitely getting paid! 🎉
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Omar Fawzi
I'm dealing with a similar situation where isn't considering all my employment history when calculating benefits. From what I've learned, you should definitely push to speak with a Tier 2 representative as Katie mentioned. They have more authority to make corrections to your claim. Make sure you have all your W-2s and pay stubs from both jobs ready when you call. Sometimes it takes multiple calls and escalations, but don't give up - you're entitled to have ALL your qualifying wages included in the calculation, not just the most recent part-time job. Document everything and keep records of your calls. Good luck!
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