EDD SDI fax number for form submission - anyone know the right one?
Has anyone successfully faxed forms to EDD disability? My doctor's office says they prefer to fax my medical certification rather than using SDI Online, but they need the correct fax number. I searched the EDD website but found different fax numbers for different offices. My claim is for a back injury that's keeping me out of work for at least 8 weeks, and I don't want any delays because the form went to the wrong department. Any help appreciated!
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Misterclamation Skyblue
there was a number on my DE 2501 form i think??? check the bottom of your paperwork
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Gabriel Ruiz
•I looked at all my paperwork but the only fax number I see is for the Appeals office, which isn't what I need right now. This is so frustrating!
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Peyton Clarke
The current fax number for EDD SDI medical certification forms (as of 2025) is (855) 341-6574. Make sure your doctor includes your full name, claim ID, and last 4 of your SSN on EVERY page they fax. Also have them keep the fax confirmation sheet - you wouldn't believe how many forms EDD claims they never received. I'd strongly recommend asking your doctor to submit through SDI Online if possible though - it's much faster and there's a clear digital trail.
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Gabriel Ruiz
•Thank you SO MUCH! I'll pass this on to my doctor's office. They're a small practice and said something about their system not being compatible with SDI Online, whatever that means.
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Vince Eh
•I want to add something important here - always call EDD about a week after your doctor faxes anything to confirm they received it! My doctor faxed my certification twice and somehow EDD lost both faxes. I ended up waiting 6 weeks with no benefits when my claim should have been approved right away. The fax system is really unreliable.
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Sophia Gabriel
is the fax # different for pregnancy disability? i sent my forms to (833) 298-7365 last month and now im worried i used the wrong number!!!!
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Peyton Clarke
•That's actually an older fax number that some EDD materials still show. They consolidated their fax services in January 2025. The number I provided above should work for all SDI claims including pregnancy disability.
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Tobias Lancaster
I went through this whole fax nightmare last year. My doctor faxed the forms THREE TIMES and EDD kept saying they never got them. Then I called and the wait was 3+ hours every time. My benefits were delayed by two months and I nearly lost my apartment.
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Ezra Beard
•I had the same experience trying to get through to EDD on the phone. Someone at my support group recommended Claimyr (claimyr.com) - they have a service that gets you through to an actual EDD agent quickly. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. After my form issues, I used it to confirm they received everything.
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Tobias Lancaster
•oh wow thanks! wish I knew about this before I spent days trying to get through
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Vince Eh
Here's a pro tip from someone who's been through this process multiple times: Have your doctor's office put YOUR NAME and CLAIM ID NUMBER in the fax cover sheet's subject line. This helps EDD route it to the right claim file immediately. Also, if they're going to fax, they should always call the EDD Medical Provider Helpline at (855) 342-3645 to verify the correct fax number for your specific claim type. The numbers sometimes change based on claim volume and processing center.
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Gabriel Ruiz
•This is excellent advice, thank you! I'm going to create a cover sheet for them myself with all my information clearly marked.
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Statiia Aarssizan
Does anyone know if theres a difference between the fax for new claims vs the fax for continuing certification? i need to extend my disabilty period but dont know if i use same fax number?
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Peyton Clarke
•For 2025, they're using the same fax number for both initial and continuing certifications. But for extensions specifically, make sure your doctor writes "EXTENSION REQUEST" clearly at the top of the form. This flags it for priority processing.
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Misterclamation Skyblue
my doctor just usees sdionline its way easier
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Gabriel Ruiz
•Yeah, that would be easier, but they said their office management software isn't compatible with SDI Online or something technical like that. I wish they would just figure it out!
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Malik Jenkins
I work at a medical office and deal with EDD fax submissions regularly. Just want to confirm that (855) 341-6574 is correct - we've been using it since January 2025 with good success. One thing I'd add is to have your doctor's office send the fax during business hours (8am-4pm) if possible. We've noticed better delivery rates during peak staffing times. Also, if your doctor's office has a multi-function printer, make sure they're using "Fine" resolution mode - we had issues with EDD rejecting forms that were too blurry from standard resolution faxes.
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QuantumQuasar
•This is incredibly helpful information! I had no idea about the resolution settings or timing. I'm definitely going to share these details with my doctor's office - they're probably using standard resolution without realizing it could cause issues. Thank you for taking the time to share your professional experience with this!
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Sebastián Stevens
Just wanted to add my recent experience - I had my doctor fax forms to (855) 341-6574 about two weeks ago and EDD processed them within 5 business days, which was much faster than I expected! One thing that really helped was that my doctor's office called me right after faxing to give me the confirmation number from the fax machine. I wrote it down and when I called EDD to follow up, having that confirmation number made the whole process smoother. The rep was able to locate my forms immediately in their system. So definitely ask your doctor's office to save that confirmation sheet and give you the details!
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Ava Kim
•That's really encouraging to hear! I'm dealing with a back injury claim right now and was worried about delays. Having the confirmation number ready when calling EDD is such a smart tip - I'll make sure to get that from my doctor's office. Did you have to call EDD to follow up or did they contact you once they processed the forms? I'm trying to figure out the best way to stay on top of my claim status without being too pushy.
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NeonNebula
•@Sebastián Stevens That s'great to hear about the quick processing! I m'actually the original poster dealing with the back injury - your experience gives me hope that things might move faster than I expected. Quick question: when you called EDD with the confirmation number, did you use the regular customer service line or is there a specific number for checking on faxed documents? I want to make sure I m'calling the right place when I follow up next week.
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