California Disability

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Ask the community...

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I've been through this exact situation! Was stuck in identity verification hell for 8 weeks last year. A few things that finally helped me break through: 1) Contact your state assemblyperson's constituent services office - they have direct contacts at EDD and can escalate your case, 2) Make sure you submitted the DE 1326C form (Identity Verification form) - this is often the missing piece that keeps cases stuck, 3) Try calling the SDI Technical Support line at 1-800-480-3287 early in the morning (like 8:01 AM) - better chance of getting through. Also, while you wait, look into your county's General Relief program and local food banks for emergency assistance. The financial stress while waiting is brutal, especially when you're already dealing with medical issues. Keep certifying every two weeks no matter what - you'll get all the back pay once it's resolved. Don't give up, the system is broken but you will eventually get through it!

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This is incredibly helpful advice! I'm definitely going to try calling that technical support line first thing tomorrow morning. I had no idea about the DE 1326C form until someone mentioned it earlier - seems like EDD doesn't make it very clear that this form is required. It's so reassuring to hear from people who actually made it through this nightmare. The whole system really does seem broken when so many of us are stuck in the same verification limbo for months. Thank you for taking the time to share all these specific steps and phone numbers - it gives me a concrete plan to follow instead of just waiting helplessly.

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I went through this identity verification nightmare last year and it was absolutely maddening! What finally worked for me was submitting a complaint through the California Department of Insurance (they oversee SDI) - not just EDD. You can file it online and they actually have authority to push EDD to resolve cases faster. Also, document EVERYTHING - dates you called, who you spoke with, confirmation numbers for document uploads. When you do get through to someone, ask them to add detailed notes to your case file about what's missing or what the hold-up is. And yes, definitely contact your state rep's office - mine got my case resolved in 2 weeks after I'd been waiting 2 months. The stress of not knowing when you'll get paid while dealing with medical issues is just cruel. Hang in there, you WILL get through this and they WILL pay you back for all the weeks once it's sorted out!

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This is such valuable information! I had no idea the California Department of Insurance could help with SDI issues - I thought it was all just EDD. Filing a complaint with them sounds like it might actually get some action since they have oversight authority. I've been keeping some notes but I should definitely be more systematic about documenting every interaction like you suggest. It's just so exhausting having to fight the system when you're already dealing with health problems and financial stress. Thank you for sharing what worked for you - knowing that others have made it through this gives me hope that I will too. I'm going to file that DOI complaint today along with contacting my assemblyperson's office.

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I'm in the same boat as everyone else here! I received SDI benefits for about 10 weeks last year after my gallbladder surgery and have been panicking about not receiving any tax documents. This whole thread has been such a huge help - I honestly thought I was supposed to get a W-2 and was getting really worried that something got lost in the mail. I just tried accessing my UI Online account but like others mentioned, I can't seem to locate the 1099G section anywhere. The website interface is pretty confusing and I've clicked through every menu I can find. I'm definitely going to try calling that automated line at 1-866-401-2849 first thing tomorrow morning with my SSN ready. Reading everyone's experiences with address issues has me concerned too - I did move apartments about a month after my surgery ended, so there's a good chance my 1099-G went to my old place. I thought I had updated everything with EDD but apparently their systems don't always sync up properly. It's honestly frustrating that dealing with tax forms has to be this complicated when you're already recovering from surgery and trying to get back on your feet. But I'm grateful for this community sharing solutions! Will definitely update if I manage to get through and receive my form.

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I completely understand your frustration! I went through the exact same thing after my hernia surgery last year - received SDI for about 3 months and was completely lost when tax season came around. Like you, I was expecting a W-2 and kept checking my mailbox wondering where it was! That automated line at 1-866-401-2849 really is your best bet. I called around 8:15 AM and got right through - just have your SSN ready and be patient with the automated prompts. When I finally got my 1099-G, I was surprised to see it actually shows the total in a clear box specifically for state disability benefits. Definitely mention the address change when you call! I had the same issue where I updated my address in one part of EDD's system but not everywhere. The representative was able to confirm my current address and send the form to the right place. It really shouldn't be this complicated when we're already dealing with recovery and getting back to normal life. But once you get that 1099-G, filing is pretty straightforward - just report the amount shown on your tax return. Hope you get it sorted out quickly!

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I'm dealing with the exact same issue! I was on SDI for about 3 months last year after a workplace injury and haven't received any tax forms yet. This thread is incredibly helpful - I had no idea I needed a 1099-G instead of a W-2! I've been waiting for something that was never going to come. I'm going to try that automated line at 1-866-401-2849 tomorrow morning. I'm also worried about the address issue since I moved during my recovery period and I'm not sure if EDD has my current address in all their systems. It's really frustrating that the process is this complicated when you're already dealing with injury recovery and medical bills. Thank you to everyone who shared their experiences and solutions - it's such a relief to know there are actual steps to take and that this is a common problem!

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For anyone finding this thread later, this is a really common issue with EDD SDI claims - whether pregnancy-related or other disability types. The April/May payment gaps often happen due to quarterly review processes. Always keep an eye on your claim, and if payments suddenly stop, don't wait - take immediate action to contact EDD. Address changes are also one of the most common triggers for payment delays.

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I'm so relieved to see this thread because I'm going through something very similar! I'm 28 weeks pregnant and my SDI payments just stopped completely after 3 weeks of regular payments. I also moved recently (different story - had to move in with my parents due to financial stress) and updated my address through the online portal. Reading through all these comments, it sounds like the address change probably triggered a review. I've been calling EDD for over a week with no luck getting through. Definitely going to try that Claimyr service mentioned here. It's such a nightmare dealing with this when you're already dealing with pregnancy complications and financial stress. Thank you Emily for posting about this and everyone for the helpful advice!

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anyone else notice how the first ppd extension goes thru easy but if u need a second one they make it super hard?? my doctor had to submit the paperwork 3 times for my second extension!!

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Kylo Ren

That's because first extensions are reviewed regularly, while second extensions often trigger additional medical review since they exceed standard recovery periods. It's not them making it harder intentionally; the medical review team just has different documentation requirements that aren't always communicated to doctors.

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UPDATE: I certified for the missed periods and got an email saying my payment was processed! Should be in my account in 1-2 days. Thanks everyone for your help - I would've been lost without this advice.

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So happy to hear you got it sorted out! This thread will be really helpful for other moms going through the same confusion. The certification requirement for extensions really should be explained better when they approve them. Hope your recovery goes smoothly from here!

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That's such great news! I'm a new mom dealing with postpartum anxiety and was worried about potentially needing an extension myself. This whole thread has been incredibly informative - I had no idea about the certification requirements for extensions. Wishing you all the best with your recovery and taking care of your little one!

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That's great news that you got through to EDD and have some breathing room with the grace period! For what it's worth, I went through a similar extension process last year for anxiety/depression and it was approved without any issues once my therapist submitted the paperwork. The key thing that helped me was making sure my doctor included specific language about how my condition was "continuing from the original claim" rather than describing it as a new episode. It sounds like you're on the right track now - wishing you the best with your recovery and hope the extension goes smoothly!

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That's really helpful advice about the specific language! I'll make sure to mention to my psychiatrist that they should emphasize it's a continuation of the same condition rather than something new. It's reassuring to hear from someone who went through a similar situation successfully. The whole process feels so overwhelming when you're already dealing with mental health struggles, so knowing others have navigated it gives me hope. Thank you for sharing your experience!

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I'm so glad you were able to get through to EDD and get some clarity on your situation! The 5-day grace period is definitely a game-changer - I wish I had known about that when I was dealing with my own disability extension last year. Just wanted to add that when you do get your psychiatrist to submit the paperwork, make sure they include specific details about your functional limitations and how your symptoms are preventing you from returning to work. EDD really likes to see concrete examples rather than just general statements about depression. Also, keep copies of everything for your records - sometimes paperwork gets "lost" in their system. You're doing all the right things by being proactive about this. Take care of yourself and don't feel guilty about needing this time to recover properly!

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This is such valuable advice! I hadn't thought about asking my psychiatrist to include specific functional limitations - I was just planning to have them say I'm not ready to work yet. Can you give an example of what kind of details EDD wants to see? Like should they mention specific symptoms that affect my ability to concentrate or handle work stress? I want to make sure my doctor provides enough detail without oversharing personal information.

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