UPDATE: You guys were right! The upload button appeared in my account this morning under 'View Messages and Documents' exactly where @profile3 said it would be. Looks like it just needed some time to appear after the rep flagged my account. I've successfully uploaded all my medical documentation now! Thank you all so much for your help and for saving me from unnecessarily mailing everything in. This forum has been so helpful!

That's awesome that it finally worked out for you! This thread is going to be so helpful for future people dealing with the same issue. I'm bookmarking this post because I have a feeling I'll need to reference it when my own claim gets reviewed next year. The EDD system is so confusing - it's great when community members share their actual experiences like this. Glad you didn't have to deal with the mail delays!

Update: I talked to my doctor today and she's adding specific language about how my medical conditions (anxiety disorder, hypertension, insomnia) were directly caused by workplace stress and prevented me from continuing to work. She's also backdating the disability start date to when my symptoms first became severe enough to impact my ability to work, which was actually about 2 weeks before I officially quit. I'm going to file my claim online tomorrow. Thank you all so much for your help and advice! I'll update once I hear anything from EDD.

Best of luck with your claim! You've gotten some really solid advice here. One thing I'd add - keep copies of EVERYTHING you submit to EDD. Screenshot your online application, save PDFs of all medical documentation, and keep a log of any phone calls or correspondence. If there are any issues with your claim later, having that paper trail can be a lifesaver. Also, be patient with the process - it can take several weeks to get a decision, but based on what you've described, it sounds like you have a strong case with proper medical documentation. Take care of yourself during this stressful time!

When I was on disability last year for my shoulder surgery, I initially thought it wasn't taxed at all. Then I was told by my neighbor it was fully taxable like a regular paycheck. Then my uncle said it wasn't taxable at all because it's a benefit not income. So confusing! Glad to see the correct info here - federal yes, state no. Wish I had known this earlier!

Thanks everyone for the detailed responses! This is exactly what I needed to know. I had no idea about the federal vs state tax difference. I'm definitely going to submit that DE 4P form to have federal taxes withheld - I'd rather have smaller payments now than get hit with a big tax bill next year like some of you experienced. Really appreciate this community for helping newcomers navigate all these confusing EDD rules!

I feel your pain, buddy. The EDD is a nightmare to deal with. I spent weeks trying to get through to someone on the phone. It's like they're purposely making it difficult 🤬

I had almost the exact same thing happen to me! My doctor accidentally wrote down my follow-up appointment date instead of my actual return-to-work date. Here's what worked for me: First, I went back to the doctor's office immediately and got a corrected form with the right date - make sure they put a note explaining it was a clerical error. Then I called EDD first thing in the morning (like 8:01 AM sharp) and actually got through after about 45 minutes on hold. The rep was understanding once I explained the situation and had them fax the corrected paperwork that same day. They updated my claim within a week. Don't panic - this is more common than you think and they have a process for it. Just be persistent and polite when you call!

UPDATE: I finally got through to EDD using the automated line (1-866-401-2849)! Turns out they sent my 1099-G to my old address even though I updated my address on UI Online when I moved last year. The representative said they can mail a new one, but it'll take 7-10 business days. Since my tax appointment is next week, they're also emailing me a copy within 48 hours. Just wanted to update in case anyone else has this issue!

So glad to see this thread! I'm dealing with the same issue right now. I received SDI benefits for about 6 months last year after a car accident, and I'm also missing my tax form. Based on what everyone's shared here, it sounds like I need to look for a 1099-G form, not a W-2. I'm going to try logging into my UI Online account first, and if that doesn't work, I'll call that automated line at 1-866-401-2849. Thanks everyone for sharing your experiences - it's really helpful to know I'm not the only one struggling with this! The EDD system can be so confusing when you're already dealing with recovery and now tax season on top of it.