Can't find issued EDD SDI form in my online portal - where do they appear?

maybe check under the forms tab? sometimes they dont show up rite away. u might have to wait 24 hrs for it to show up in ur account.

These forms sometimes appear under the 'Forms and Certifications' tab, but they can also be found under 'Claim History' or even in your 'Inbox' as attachments. Try looking in all three places. Also, did they specify which form they issued? Common ones include the DE 2525XX (Supplemental Information) or DE 2571 (Medical Documentation). Knowing which form might help us direct you better.

OMG the EXACT same thing happened to me last year!!! The EDD system is SO broken! They told me to fill out a form but NOTHING showed up in my account for DAYS. Then suddenly they denied my claim saying I didn't respond to their request!!! I had to file an appeal and it took MONTHS to fix!!!!!

I've been through this exact situation before. Here's what you need to do: 1. Look under the 'Forms and Certification' tab, then click on 'Form History' - sometimes they hide there 2. Check if you received any physical mail - sometimes they say it's in the portal but actually mail it 3. Try clearing your browser cache/cookies and log in again - I've seen glitches where forms don't display until you do this 4. If you still don't see it, call EDD directly and ask them to resend it From my experience, it's most likely scenario #2 - they often say it's online but actually send paper forms. Check your mailbox!

i had this problem too. you need to try different browsers. the form wouldnt show up in chrome for me but when i used safari it appeared! EDD website is so glitchy lol

If youre having trouble reaching EDD to ask about this, you might want to try a service called Claimyr. I used it last month when I had a similar problem with a missing form and couldn't get through on the phone. They helped me get connected to an actual EDD rep in about 20 minutes instead of spending days calling. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. It was definitely worth it for me since I was about to miss my deadline too.

Wait, did they contact you by email or phone? If they contacted you by phone, it's possible they were referring to the DE 2501 continuing certification form that doesn't always show up in the portal right away. Sometimes it appears closer to the date it's actually due. Also, double-check that you're logging into the correct system. There's SDI Online for disability claims and UI Online for unemployment claims - people sometimes mix them up. Make sure you're using the benefits.edd.ca.gov site for SDI. Lastly, do you have multiple claims open? Sometimes forms get associated with older/different claims and you need to switch between them in the portal to see everything.

Update us on what ends up working! I'm curious if it was a browser issue, a delayed appearance in the portal, or if it actually came in the mail. This information might help other people who run into the same problem.

Great to hear you found it! This is actually a really common issue with EDD's system - there's often a delay between when they send the notification and when the form actually appears in the portal. I've seen it take anywhere from 24 hours to a full week sometimes. For future reference, if anyone else runs into this, it's worth waiting 3-5 business days before panicking. The system seems to batch update forms rather than displaying them immediately. Glad you got it sorted out before your deadline!

I'm going through the exact same thing right now! Got a notification 2 days ago about completing a form but my portal is completely empty. Reading through everyone's experiences here is really reassuring - especially knowing that @Emma Taylor's form eventually showed up after 3 days and that @Sebastian Scott mentioned it can take up to a week for the system to batch update. I was getting so stressed thinking I was missing something obvious or that my claim would get delayed. Going to wait a few more days before calling EDD since it sounds like this delay is pretty normal with their system. Thanks everyone for sharing your experiences!

This whole thread has been incredibly helpful! I'm actually dealing with a similar situation right now - got a notification about a form 5 days ago and have been checking my portal obsessively. After reading everyone's experiences, especially @Emma Taylor's 3-day delay and @Sebastian Scott's explanation about batch updates, I'm feeling much more confident about just waiting it out. I was seriously considering taking time off work to sit on hold with EDD all day, but it sounds like patience might be the better approach here. It's so frustrating that their notification system sends alerts before the forms are actually available, but at least now I know this is a common issue and not something I'm doing wrong. Going to check again tomorrow and give it the full week before I start making calls. Thanks everyone for sharing your experiences - this community is a lifesaver!

Just wanted to add my perspective as someone who's been through this multiple times with EDD over the years. The notification-to-form-appearance delay is unfortunately very common, and I've noticed it's gotten worse since they updated their system last year. What I've learned is that their notification system and form delivery system don't sync properly - they send out automated emails/messages as soon as they queue a form for your account, but the actual form doesn't populate in your portal until their next batch processing cycle runs (usually overnight, but can take several business days). For anyone dealing with this: don't stress about the 10-day deadline they mention - they calculate it from when the form actually appears in your portal, not from when they send the notification. I've confirmed this with EDD reps multiple times. The key is just checking your portal every day or two until it shows up. And definitely don't take time off work to call them about missing forms unless it's been over a week - the wait times are brutal and 90% of the time the form will appear on its own if you just wait a few more days.

I'm dealing with this exact issue right now! Got a notification yesterday about a form I need to complete, but when I log into my SDI portal there's absolutely nothing there. Reading through this whole thread has been so reassuring - I was starting to think I was doing something wrong or that my browser was broken. It's really helpful to see @Emma Taylor's timeline where it took 3 full days for the form to appear, and @Owen Jenkins's explanation about the batch processing system makes total sense. I was getting really anxious about that 10-day deadline, but knowing it starts from when the form actually shows up (not the notification date) takes a lot of pressure off. Going to stop checking every few hours and just be patient for the next few days. Thanks everyone for sharing your experiences - this community is amazing for helping us navigate EDD's confusing system!

This entire thread has been incredibly valuable! I'm brand new to the disability system and just got my first notification about a required form yesterday. Before finding this discussion, I was completely panicking thinking I was missing something obvious or that there was an issue with my account. Reading everyone's experiences - especially @Emma Taylor's 3-day timeline, @Owen Jenkins's explanation about the batch processing system, and @Sebastian Scott's insight about forms taking up to a week to appear - has completely changed my perspective. It's so reassuring to know that the 10-day deadline actually starts when the form appears in your portal, not from the notification date. I was literally planning to take a sick day to call EDD, but now I understand that patience is really the key here. Their system design seems pretty flawed with the notification and form delivery systems not syncing up, but at least now I know this delay is totally normal. Going to check once daily and wait for their batch processing to catch up. Thank you all for creating such a helpful resource for newcomers navigating this confusing system!