California Disability

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Have you tried contacting your local EDD office directly? Many offices have bilingual staff who can help in person. Also, there are several community organizations that offer free assistance to Spanish speakers navigating EDD claims - organizations like Centro Legal de la Raza or local immigrant resource centers often have volunteers who can help translate or even make calls with you. Don't give up, there are people who want to help!

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Xan Dae

This is really helpful advice! I didn't know there were community organizations that could help with translation. @Mateo Martinez, you should definitely look into Centro Legal de la Raza - they might be able to connect you with someone who can help navigate the system in Spanish. Having someone who understands both the language and the process could make all the difference.

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I really sympathize with your struggle, @Mateo Martinez. The language barrier makes an already difficult system even harder to navigate. In addition to the great suggestions others have shared, you might want to try calling the EDD disability line at 1-800-480-3287 and pressing 1 for Spanish when prompted. I've also heard that calling right when they open at 8 AM or during lunch hours (12-1 PM) can sometimes have shorter wait times. Another option is to visit your nearest One-Stop Career Center - they often have bilingual staff and can help you navigate the system in person. Don't lose hope, you deserve to get the help you need!

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I just want to echo what everyone else has said - you should definitely answer "No" to that question! I went through this exact same situation with my pregnancy disability claim a few months ago and was equally confused by the wording. The way I finally understood it was when someone explained that EDD is asking: "Will your employer be paying you for time that you're unable to work?" Since your final paycheck is for hours you already worked (on 10/15), the answer is clearly no. You're not being compensated for disability time - you're just receiving delayed payment for pre-disability work. What really helped me was thinking of it in terms of a timeline: - 10/15: You worked (earned money) - 10/17: Disability started (stopped earning new money) - 11/3: You'll receive payment for the 10/15 work The gap between earning and receiving doesn't change the fact that the money was earned before disability began. When you certify later and report that final paycheck, just make sure to note that it's for work performed before your disability start date. I did this and had zero issues with my claim. You're being so responsible by asking these questions first instead of guessing! The whole system is needlessly confusing, but you're handling it perfectly. Best of luck with your claim and congratulations on your pregnancy!

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Your timeline breakdown is so helpful! Breaking it down as "worked → disability started → received payment" really makes it crystal clear that the money was earned before disability began. I was getting so tangled up in the wording of that question, but when you put it in those simple terms, it's obvious the answer should be "No." Thank you for taking the time to explain it step by step - this kind of real-world guidance from people who've actually been through the process is exactly what I needed to feel confident about my application!

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I'm a newcomer here but I've been following this thread because I'm in a very similar situation - just got put on pregnancy disability and have been stressing about this exact same question! Reading through everyone's responses has been SO helpful. The consensus is clearly to answer "No" because that final paycheck is for work you already completed before your disability started. What really made it click for me was when someone explained it as "Will your employer be paying you for time that you're unable to work?" - and obviously the answer is no since that final check is just delayed payment for hours you already worked on 10/15. I love how this community comes together to help each other navigate these confusing EDD forms! The timeline breakdown and tips about keeping documentation are exactly what I needed to see. Thank you NeonNebula for asking this question - it's helping so many of us who are dealing with the same confusion. Congratulations on your pregnancy and good luck with your claim! It sounds like you're all set to fill out that application correctly now.

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Welcome to the community! I'm so glad this thread has been helpful for you too. It's amazing how many of us pregnant women are dealing with this exact same confusion at the same time! Reading through everyone's experiences and advice has definitely given me the confidence I needed to complete my application correctly. The collective wisdom here is incredible - from the clear explanations about when work was performed vs. when payment arrives, to the practical tips about keeping documentation and following up with doctors' offices. Thank you for adding your voice to this discussion and congratulations on your pregnancy as well! Wishing you a smooth disability claim process. It's such a relief knowing we're not alone in navigating these confusing forms!

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I'm new to receiving EDD disability benefits and this thread has been incredibly helpful! I have a similar situation coming up with the upcoming Memorial Day holiday. My payment is scheduled for that Monday, so based on everyone's experiences here, I should expect it to arrive on Tuesday instead. It's reassuring to know this is normal and that most companies are understanding about these holiday delays. Thanks everyone for sharing your experiences - it really helps those of us who are navigating this for the first time!

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Welcome to the disability benefits community! You're absolutely right - based on everyone's shared experiences, you should expect your Memorial Day payment to arrive on Tuesday instead of Monday. One thing I'd add from reading through this thread is to maybe set a reminder to call any companies with auto-payments scheduled for that Tuesday, just to give them a heads up about the potential delay. It sounds like most are pretty accommodating when you explain it's a government benefit delayed by a holiday. Good luck with everything!

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I just wanted to add that if you're using the EDD debit card instead of direct deposit, the timing can be a bit different. I've noticed that my EDD card sometimes gets loaded earlier than expected, even on holidays, because it uses a different processing system than traditional bank transfers. It's worth checking your card balance online or at an ATM on the holiday itself - you might get a pleasant surprise! But if you're doing direct deposit to a regular bank account, then yeah, expect the delay until the next business day like everyone else mentioned.

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That's really good to know about the EDD debit card! I didn't realize it might process differently than direct deposit. I'm currently set up with direct deposit but considering switching to the card if it means more reliable timing, especially around holidays. Do you find the card is generally faster for getting your payments, or is it just the holiday processing that's different? Also, are there any downsides to using the card versus direct deposit that I should know about?

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To all those having trouble reaching a human at California Disability. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/1X-mEsLtbmQ

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I've been through this exact situation before! The "Notice of Return to Certification Payment" is frustrating because it's so vague. In my experience, they're usually looking for one of three things: updated medical records from your doctor, the DE 2593 continuing eligibility form, or sometimes they want a new DE 2500A even if you think yours is current. Since your stopped, I'd recommend calling the SDI number first thing in the morning (around 8 AM) - that's when I've had the most luck getting through. Also, log into your online account and check if there's a specific document request that might not have been mailed to you. The system sometimes shows pending requirements that don't make it to the mail. Good luck!

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This is really helpful advice! I'm new to dealing with disability claims and this whole process seems so confusing. @Olivia Kay, when you say to check the online account for pending requirements - is that under a specific section? I've been trying to navigate their website but it's not very user-friendly. Also, has anyone had success with faxing documents instead of mailing them? I'm worried about things getting lost in the mail since this seems to be such a common issue.

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I had this EXACT same issue a few months ago! The ID.me verification went through fine, but then I couldn't file my claim for almost 2 weeks. What finally worked for me was a combination of things: - Used Firefox instead of Chrome (seriously, Chrome was giving me nothing but errors) - Filed my claim super early in the morning around 5:30am when the system wasn't overloaded - Made sure I wasn't using any ad blockers or browser extensions - Had to restart the entire claim process from scratch (I know, annoying!) The most frustrating part was that customer service kept telling me to "just try again later" without actually explaining what was wrong. Turns out there was some kind of sync issue between the ID.me system and the SDI database that took time to resolve. Hang in there - it's incredibly frustrating but you're not alone in this struggle. The system is definitely broken, but persistence does pay off eventually. Try the early morning approach and a different browser first before calling, might save you hours on hold!

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Oh my gosh, THANK YOU for sharing this! 🙌 I've been banging my head against the wall for days thinking it was just me. The Firefox tip is genius - I've been using Chrome this whole time and didn't even think to try a different browser. Definitely going to set my alarm for 5:30am tomorrow and give this a shot. It's so ridiculous that we have to jump through all these hoops just to file a claim, but I'm willing to try anything at this point. Really appreciate you taking the time to write out all these details - gives me hope that there's actually a solution! 🤞

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I'm going through the exact same nightmare right now! Got through the ID.me verification last week (what a process that was) but now I'm stuck on this "Something went wrong" error too. It's so frustrating because you feel like you're making progress and then hit another brick wall. I'm going to try all the suggestions here - the Firefox browser switch, early morning filing, and clearing cookies. Never would have thought the browser choice could make such a difference! Has anyone had luck contacting their state assembly member's office? I heard they sometimes have dedicated staff who can help with EDD/SDI issues when you're really stuck. Might be worth a shot if the technical fixes don't work. Thanks everyone for sharing your experiences - at least we know we're not going crazy and this is a real systemic issue! 💪

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AstroAce

Yes! I actually did contact my assembly member's office about 3 months ago when I was stuck in EDD limbo, and it was a game changer. They have caseworkers who specialize in these issues and can actually get through to the right people at EDD/SDI. It took about 2 weeks, but they were able to get my case escalated and resolved. Definitely worth trying if the browser/timing tricks don't work - you shouldn't have to pay $20 just to talk to someone about benefits you're entitled to! The assembly office route is free and they're surprisingly responsive. Good luck with the Firefox early morning approach first though! 🤞

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