Hi everyone! I'm new to this community and currently going through the exact same stressful situation. My doctor just submitted my SDI paper extension forms yesterday for my carpal tunnel surgery recovery, and I'm already feeling that familiar anxiety about processing times and potential payment gaps! Reading through all these experiences has been incredibly reassuring - the consistent 10-14 business day timeline for paper forms gives me realistic expectations, even though it's definitely longer than I was hoping for. My doctor's office also refused to do online certification, saying something about "maintaining their standard procedures" - seems like we're all dealing with similar excuses! I'm definitely going to try that 8:02 AM calling strategy next week to confirm EDD received my forms and ask them to add a note to my account. I'm also setting up those text alerts right now based on everyone's recommendations. It's such a relief to find this supportive community - the waiting game is absolutely nerve-wracking when you're budgeting every penny, but knowing that others have successfully navigated this process and shared so many practical tips makes me feel much more confident. Thank you all for creating such a helpful space for people dealing with this stressful situation!

Hi everyone! I'm completely new to this community and just found this thread while desperately searching for information about SDI paper extension processing times. My doctor submitted my extension paperwork three days ago after my ankle fracture recovery got extended, and I'm already feeling that all-too-familiar anxiety about timing and potential payment gaps! Reading through everyone's experiences here has been such a lifesaver - the consistent 10-14 business day timeline for paper forms gives me realistic expectations, even though it's definitely much longer than I was hoping for when my current benefits end next week. My doctor's office also flat-out refused to do the online certification, claiming they have a "policy" to only use paper forms - sounds like we're all dealing with the same frustrating excuses from medical offices! I'm absolutely going to try that 8:02 AM calling strategy next week to confirm EDD received my forms and ask them to add a note to my account. I'm also setting up those text alerts right now based on everyone's recommendations. It's incredibly comforting to find such a supportive community where people are sharing practical tips and real experiences - the waiting game is absolutely nerve-wracking when you're depending on every payment, but knowing that so many others have successfully navigated this process gives me real hope. Thank you all for creating such a helpful and understanding space for those of us dealing with this stressful situation!

Any update on your situation? Did you manage to get it resolved?

So glad you got it resolved! That's exactly what happened to me too - a tiny difference in the medical coding that created a system flag. It's frustrating that these technical glitches can hold up payments for weeks, but at least now you know what to watch for if you need to submit another continuous cert in the future. The ICD code thing seems to be a common issue - might be worth mentioning to others who are stuck in pending status to have their doctors double-check that the codes match exactly from the original certification.

I had the exact same issue with a date typo on my DE 2593 form! Put 2025 instead of 2024 and my payments got stuck for almost 3 weeks. What finally worked was calling EDD at exactly 8:00 AM (seriously, have your finger on the call button at 7:59:59) and explaining it was just a simple date error. The rep was able to manually override the system flag that was holding my claim. Make sure to emphasize that it's obviously a typo since you put a future date - they deal with this all the time. Once they fixed it, my payment processed within 48 hours. Also, get the rep's name and a reference number for the correction in case you need to follow up. Don't lose hope - this is totally fixable! The system is just super picky about dates. You got this! 💪

I'm so sorry you're dealing with this frustrating situation! Based on what everyone else has shared, it definitely sounds like that date typo (putting 2025 instead of 2024) is what's causing your payment delay. The EDD system seems to automatically flag future dates and put claims on hold. I'd recommend calling them first thing tomorrow morning at exactly 8:00 AM - several people here have had success getting through right when they open. When you call, be ready to explain that it's a simple date typo on your DE 2593 form and ask them to manually override the system flag. Make sure to get the representative's name and a reference number for the correction. From what others have shared, once they fix the date error, payments typically process within 2-4 business days. Hang in there - this sounds like a very fixable issue that unfortunately just requires getting through to the right person at EDD!

This is ridiculous. We need to organize and demand better service. Who's with me? 💪

Pro tip: document EVERYTHING. Keep a log of all your call attempts, emails, and any communication. It might come in handy if you need to escalate your case.

I'm dealing with this exact same situation right now! Just called EDD this morning and the rep told me I need to find the DE 2500A form for my continuation, but when I logged into my SDI Online account, I only see DE 2500E waiting for me. I was getting really worried that my account was missing something or that there was a technical glitch. Reading through all these experiences has been such a huge relief - it's clear this is a systematic communication problem between EDD's phone support and their online system. It's honestly pretty frustrating that so many people have to go through this same confusion, but I'm grateful for this community helping each other navigate EDD's mixed-up terminology. I'm going to complete the DE 2500E form in my inbox today instead of spending more time on hold trying to get answers. Thanks to everyone who shared their stories - you've saved me a lot of unnecessary stress!

This thread is incredibly helpful! I just started my disability claim a few weeks ago and was dreading the thought of having to deal with continuation forms down the road. Reading about this DE 2500A vs DE 2500E confusion has really prepared me for what to expect when my time comes. It's honestly mind-boggling that EDD hasn't fixed this communication breakdown between their phone reps and online system - especially when it's clearly affecting so many people! I'm definitely saving this thread for future reference. For anyone else new to the system like me, it sounds like the key takeaway is to ignore the confusing form codes and just complete whatever appears in your SDI Online inbox when continuation time comes around. Thanks to everyone for sharing their experiences and creating such a valuable resource for navigating EDD's messy processes!