I received a "Notice of Return to Certification Payment", but never received a form to return to EDD. have been stopped for a month, and I do not know why. Does anyone know which form is needed?
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Tom Maxon
Have you had more than 10 weeks of payment? They only send Disability Claim Continued Eligibility Questionnaire (DE 2593) after 10 weeks of payment.
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Dave MacD
•Yes. My claim has been paying longer than 10 weeks. I have submitted DE 2500A seven times already. There is no new 25000A that is available to submit. The doctor's documentation is also up to date.
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Tom Maxon
•Do you mind sharing a screenshot of that notice if it's not sensitive info on it? I've never heard of that form but I can look it over.
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Dave MacD
•Sure! Take a look.
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Tom Maxon
•Did you upload DE 2500A to the online portal or did you mail it in?
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Diego Fernández
•I'm dealing with a similar situation right now. From what I've researched, the "Notice of Return to Certification Payment" usually means they need updated medical documentation or the DE 2593 form that Tom mentioned. Since you've already submitted DE 2500A multiple times, I'd suggest calling the number on the notice directly - sometimes they can tell you exactly which form they're waiting for. The phone lines are terrible but persistence pays off. Also check your online portal to see if there's a specific form request that might not have been mailed to you.
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Tom Maxon
To all those having trouble reaching a human at California Disability. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/1X-mEsLtbmQ
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Olivia Kay
I've been through this exact situation before! The "Notice of Return to Certification Payment" is frustrating because it's so vague. In my experience, they're usually looking for one of three things: updated medical records from your doctor, the DE 2593 continuing eligibility form, or sometimes they want a new DE 2500A even if you think yours is current. Since your stopped, I'd recommend calling the SDI number first thing in the morning (around 8 AM) - that's when I've had the most luck getting through. Also, log into your online account and check if there's a specific document request that might not have been mailed to you. The system sometimes shows pending requirements that don't make it to the mail. Good luck!
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Natasha Kuznetsova
•This is really helpful advice! I'm new to dealing with disability claims and this whole process seems so confusing. @Olivia Kay, when you say to check the online account for pending requirements - is that under a specific section? I've been trying to navigate their website but it's not very user-friendly. Also, has anyone had success with faxing documents instead of mailing them? I'm worried about things getting lost in the mail since this seems to be such a common issue.
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