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I'm dealing with something similar right now! My earnings are showing way lower than what I actually made, and it's so frustrating. Have you tried documenting everything and maybe reaching out through multiple channels? I've been keeping screenshots of all my account info and pay stubs just in case. The whole system seems broken honestly, but don't lose hope - sounds like others have gotten through this mess eventually. Keep us updated on what works for you!
Documentation is definitely the way to go! I've been through similar EDD nightmares and having all your paperwork organized really helps when you finally get someone on the phone. Screenshots are smart too - the system glitches so much that having proof of what you're seeing can make all the difference. It's frustrating that we have to work this hard just to get what we're owed, but persistence really does pay off with EDD eventually.
@Abigail Spencer I'm so sorry you're going through this! The earnings discrepancy is actually more common than you'd think - I had a similar issue where EDD was only showing about 1/3 of my actual Q1 earnings. Here's what finally worked for me: I gathered ALL my pay stubs, W-2s, and bank deposit records, then called first thing in the morning (like 8:01 AM sharp). When I finally got through, I had the rep walk through each pay period with me while I read off the exact amounts. Turns out there was a glitch in how they were processing multi-employer quarters. The whole process took about 3 weeks to fully resolve, but I did get all my back payments. Don't give up - your money is there, it's just trapped in their messy system! Keep calling and stay organized with your documentation. 💪
Just checking back - were you able to get through to Bank of America? Did they confirm the card was sent to your old address?
Yes! I finally got through this morning after using that Claimyr service someone mentioned. You were exactly right - they had sent my card to my address from 3 years ago. They've canceled that card and are expediting a new one to my current address. They also helped me set up the emergency cash pickup option at my local branch so I can get some funds tomorrow! Can't thank everyone enough for the help and advice. What a relief to finally have this sorted out.
So glad you got it resolved! This exact same thing happened to my sister last year - EDD had her card sent to an address she hadn't lived at in 4 years. It's crazy how their address systems don't sync up properly. For anyone else reading this thread, another tip is to screenshot everything in your online account showing payments were issued and the dates. If you end up having to escalate or file a complaint later, having that documentation really helps prove the timeline of when things went wrong on their end vs yours.
Update: I finally got my claim approved! After trying for weeks to reach someone at EDD with no luck, I used Claimyr and got connected to a representative who found that my claim needed additional medical information. My doctor had used an outdated form, which the EDD rep was able to explain exactly what was needed. Once my doctor sent in the right form, my claim was approved within 3 days. Sometimes you just need to talk to a human to figure out what's going on!
That's great news! It's so frustrating that they couldn't just send a notice about the outdated form. I'm definitely going to try Claimyr tomorrow. Thanks for sharing your success story and giving me some hope!
I'm in a very similar situation right now - filed my SDI claim on January 20th and still showing pending after 3 weeks. Like you, I've been calling EDD constantly with no luck getting through. Reading through these comments is both reassuring and frustrating - reassuring that I'm not alone, but frustrating that this seems to be the norm. I'm going to try that 8am calling trick and also look into Claimyr. It's ridiculous that we have to pay a third-party service just to talk to someone at a government agency we've been paying into! But if it works, it might be worth it. Keep us posted on your progress - I'll do the same. We're all in this together!
Final update: I used Claimyr and got through to an agent who explained exactly what additional documentation they needed. My doctor submitted it, and my claim was approved two days later! Now just waiting for the first payment to hit my account. Thanks everyone for your help during this stressful time!
Congrats on getting your claim approved! This thread is going to be super helpful for anyone else dealing with the UI to SDI transition. Your experience really shows how important it is to get the timing documented correctly by your doctor. Hope your surgery goes smoothly and you recover quickly!
This is such a valuable thread! As someone new to this community, I'm learning so much about the UI to SDI transition process. The emphasis on proper documentation timing seems crucial. @Ravi Sharma - wishing you all the best with your upcoming surgery and recovery. Thanks to everyone who shared their experiences and advice!
Nia Williams
Thanks everyone for all your helpful advice! I feel so much better about this whole process now. I've added calendar reminders for: 1. After baby arrives - confirm my SDI end date (6 or 8 weeks depending on delivery type) 2. 2 weeks before SDI ends - file for PFL 3. Make sure PFL start date is the day after SDI ends And I'll definitely keep all documentation carefully. Hopefully I won't run into any issues, but if I do, at least I know about resources like Claimyr to help reach EDD faster. I really appreciate everyone taking the time to share your experiences!
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MidnightRider
Hey Nia! Just wanted to add one more thing that helped me - when you file your PFL claim, make sure to have your baby's birth certificate info ready (full name, date of birth, place of birth). I made the mistake of starting the application without it and had to stop halfway through. Also, if you end up having a C-section, don't forget to update EDD about your delivery method so they can extend your SDI from 6 to 8 weeks. I forgot to do this initially and had to call them later to fix it. Good luck with everything - you've got this! 🍼
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