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Classic EDD nonsense 🙄 Their system is always messing up. I swear they make it hard on purpose to discourage people from applying.
I had a similar issue with mismatched addresses on my documents. What worked for me was getting a certified copy of my most recent utility bill or bank statement that matches one of the addresses, then calling EDD to explain the discrepancy. They were able to manually verify my identity once I provided the additional proof of residence. It took about 2 weeks to resolve, but it's definitely fixable. Make sure to have all your documents ready when you call - they'll want to see everything at once.
This might sound crazy, but I got my issue resolved by tweeting at the EDD account. They actually responded and escalated my case. Worth a shot if you're desperate!
Oliver Wagner
Update: I finally got through to EDD using that Claimyr service (thank you for that suggestion!) and spoke with a really helpful representative. They explained that I need to submit both the appeal form AND the supplemental documentation about my workers' comp reduction. The rep actually sent me all the forms I need by email while I was on the phone! I'm pulling everything together today and will submit it tomorrow. Will keep you all posted on what happens. Thanks everyone for your help during this stressful time!
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Emma Thompson
•Great news! Make sure to submit everything by certified mail or with delivery confirmation so you have proof of when it was received. And remember that during the appeal process, you should continue documenting your medical condition with your doctor. Good luck!
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Dylan Hughes
I'm really glad to hear you got through to someone at EDD! This whole situation highlights how broken the communication system is - it shouldn't take a third-party service just to speak with a representative about basic benefits. Your case is a perfect example of why we need better coordination between workers' comp and SDI systems. Too many people fall through the cracks when their work injury benefits get reduced but they still can't access disability support. Fingers crossed that your appeal goes smoothly now that you have the right forms and documentation. Please do keep us updated - your experience could really help others who find themselves in similar situations!
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