Pro tip: document EVERYTHING. Every call, every letter, every email. You never know when you might need to prove you've been trying to resolve an issue. Learned this the hard way 😅

Anybody else feel like they need a law degree just to navigate this process? 🧑‍⚖️ I swear, the forms are written in some kinda alien language

OK, let me break this down for you, OP. Here's what you need to do: 1. Document everything. Every email, chat log, phone call - keep records. 2. Escalate through proper channels. Ask for a supervisor, then their supervisor. Be polite but persistent. 3. Use social media. Tweet at their support account and main account. 4. If they have a physical address, send a certified letter detailing your complaint. 5. File complaints with the BBB and your state's consumer protection office. 6. As a last resort, consider small claims court if the amount warrants it. Remember, the squeaky wheel gets the grease. Don't give up, and don't let them brush you off. You paid for a service, and you're entitled to either receive it or get your money back. Good luck!

lmao welcome to capitalism bro. companies don't care about us, they just want our money 🤑

Hey OP, when you do get through, make sure to ask for a tier 2 specialist. The first person you talk to often can't do much. Also, be super nice even if youre frustrated. Theyre more likely to help if youre polite.

PROTIP: Use social media. Tweet at EDD or message them on Facebook. Sometimes they respond faster there cuz its public. Worth a shot! 🤷‍♂️

Ugh, I'm in the same boat. EDD shorted me on my last payment too. It's so frustrating! Have you tried calling them? That's what I'm planning to do, but I hear it's nearly impossible to get through.

have you tried turning it off and on again? 🤣 jk jk... but seriously, EDD's systems are so outdated, it wouldn't surprise me if that actually worked lol

Okay, so here's what you need to do: 1. Gather all your documents related to the overpayment. This includes any letters from EDD, your original claim info, and proof of income. 2. Write down a clear timeline of events. When did you first claim? When did you receive the overpayment notice? When did you request the adjustment? 3. Calculate exactly how much you think you owe vs. what they say you owe. Be prepared to explain any discrepancies. 4. When you call (and yes, you'll need to keep calling), ask for a 'tier 2' specialist. They have more authority to make adjustments. 5. If calling doesn't work, try sending a written appeal. Send it certified mail so you have proof they received it. 6. As a last resort, contact your local state representative or senator. They often have staff dedicated to helping with EDD issues. Remember, stay calm and persistent. The system is frustrating, but there are people who can help. Don't give up!

lol good luck. EDD is a joke. I've been trying to sort out my overpayment for 6 months now. The whole system is broken 🤡

Has anyone had luck contacting their local representative? I've heard that can sometimes speed things up.

guys im in the same situation an its been 3 months. idk what to do anymore 😭

idk if this helps but I've heard some people have had luck reaching out to EDD on Twitter. Might be worth a shot?

Ugh, the EDD is such a dumpster fire rn. I've been waiting 3 months for my claim to be processed. solidarity, friend 😔✊

Here's what you need to do: 1. Double-check your payment method: Make sure your direct deposit info is correct in the system. 2. Check your claim status: Sometimes payments get held up if there's an issue with your claim. 3. Look for any correspondence: They might have sent you a letter or email about the payment. 4. Contact your bank: In rare cases, the payment might be held up on the bank's end. 5. Keep detailed records: Note down when you certified, when payments usually arrive, etc. 6. Reach out to your local representative: They can sometimes help push things along. 7. As a last resort, file an appeal: If you believe the payment should have been issued and wasn't, you can file a formal appeal. Remember, persistence is key. Don't give up! The system is overwhelmed, but you'll get your money eventually.

Have you tried calling them? I know its a pain, but sometimes you gotta bite the bullet and spend hours on hold.

Quick question - did you have any gaps in your employment history or did you work for multiple employers? Sometimes that can cause delays.

Anyone else notice that ever since they "upgraded" their system, everything's been worse? 🤔 I miss the old website, at least it worked most of the time.

This is getting ridiculous. We need to start a petition or something to improve their customer service. Who's with me?

Here's what I've learned after dealing with this for months: 1. Persistence is key. Keep trying different times of day. 2. Use the online portal as much as possible for simple issues. 3. If you do get through, ask for a direct number or extension for follow-ups. 4. Document everything - dates you called, who you spoke to, what was said. 5. Consider reaching out to your local representative if you're getting nowhere. 6. Join Facebook groups or forums for your state's unemployment - sometimes they have insider tips. 7. Be prepared with all your info before you call to make the most of your time. Hope this helps someone. We're all in this together!