EDD SDI application stuck in limbo for 3+ weeks - can't reach anyone by phone!

yep welcome 2 EDD hell lol... took me 6 weeks to get my first payment & couldn't reach a soul. try calling right when they open at 8am that worked for me once

The processing times have been extremely slow lately. It's unfortunately normal for claims to take 3-4 weeks to process even when everything is submitted correctly. However, it's also possible there's something missing that they need but haven't notified you about. Have you checked your SDI Online account for any messages or alerts? Sometimes they request additional information but don't call you. Also, check your mail carefully - they often send paper notices instead of electronic ones.

Same thing happened to me last month. I think they're just REALLY backed up right now. Mine took almost 5 weeks to process and then suddenly the money appeared in my account with no notification or anything. I didn't change anything or talk to anyone. I think there's a huge backlog.

Have you tried using Claimyr? It's a service that helps you get through to an actual EDD representative on the phone. I was in your exact situation and was going crazy trying to reach someone. I found Claimyr and they got me connected to an EDD agent in about 25 minutes. Website is claimyr.com - there's a video demo at https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd that shows how it works. It was honestly a lifesaver for figuring out what was going on with my claim.

A few other things to check: 1) Make sure your employer completed their portion of the claim if required, 2) Verify your doctor used the correct diagnosis code on the medical certification, and 3) Double-check that your last date worked and first date of disability match on both your application and doctor's certification. Any discrepancies can cause delays without notification. Also, if you have multiple employers or changed jobs recently, that can slow things down considerably.

I HATE the EDD phone system with a PASSION!!! been dealing with them for years with my chronic condition and EVERY TIME it's the same garbage. they have the WORST customer service of any govt agency and that's saying something!!! i've had better luck contacting my state assembly person's office - they have EDD liaisons who can sometimes get info faster than we can. Google your district's assembly member and look for their casework contact info.

Just double-checking - you're looking at the correct claim, right? Sometimes people accidentally look at old claims on the SDI Online portal. Make sure you're viewing your January 2025 claim and not a previous one. Also, did you receive any kind of confirmation number when you first applied? That can help when you finally reach someone.

One more thing to note - there's a 7-day waiting period for SDI benefits where you won't receive payment. So even though you filed on January 15th, your benefits wouldn't start until January 22nd. However, your claim should still show as approved rather than pending by now. The waiting period just affects when payments begin, not the approval process.

My cousins friend works at EDD and she says they got hit with a massive surge of claims in January so theyre all working overtime trying to catch up. She said if everything is correct on your application it will eventually process but theres like thousands of claims backed up. Just letting you know what I heard.

Update: I finally got my claim approved! After trying for weeks to reach someone at EDD with no luck, I used Claimyr and got connected to a representative who found that my claim needed additional medical information. My doctor had used an outdated form, which the EDD rep was able to explain exactly what was needed. Once my doctor sent in the right form, my claim was approved within 3 days. Sometimes you just need to talk to a human to figure out what's going on!