EDD SDI claim stuck in processing limbo - phone number keeps disconnecting me!

same thing happened to me last month. try calling right when they open at 8am sharp. sometimes works but took me like 10 tries

The EDD SDI system is completely broken. They WANT you to give up calling. I waited EIGHT WEEKS for my claim to process with ZERO communication from them. When I finally got through by calling literally 47 times, the rep said it was just sitting there needing a 'manual review' but nobody had gotten to it. RIDICULOUS!!!!

I've been through this frustration before. Few tips that might help: 1. The most direct number for SDI claims is actually 1-800-480-3287, but as you've discovered, it's constantly overloaded 2. Try calling their alternate number: 1-866-401-2539 sometimes this routes differently 3. When you call, press 1, then 2, then 2 again to skip some of the automated messages 4. Check your SDI Online account for any messages requesting additional information - sometimes they need something but don't tell you 5. Make sure you've completed all certifications if it's been more than 2 weeks Also, double-check that your doctor used your correct SSN on the medical certification. One digit off can cause your claim to sit in limbo.

have u tried going to an office in person? sometimes thats faster

I've been dealing with EDD SDI for years with my chronic condition, and getting through on the phone is nearly impossible these days. After my last flare-up, I discovered a service called Claimyr that got me connected to an actual EDD agent in about 25 minutes instead of spending days redialing. You can see how it works in their video demo: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Their website is claimyr.com - it was honestly worth it because the agent I spoke with was able to tell me exactly why my claim was delayed (missing info from my doctor) and fixed it while I was on the call.

Check ur spam folder!!! i was waiting 4 weeks and found out they had emailed me TWO WEEKS earlier asking for additional medical documentation but it went to spam! once i sent it in my claim was processed in 3 days.

I work in HR and deal with disability claims frequently. One thing that can really help is having your employer contact EDD to verify your employment information. Sometimes claims get delayed because of discrepancies between what you reported and what your employer reported for your last day worked or wages. Ask your HR department if they've received and responded to any EDD inquiries about your claim.

Just saw your update about finding the email in your spam folder - that's great! Make sure you respond with exactly what they're asking for, and be very specific. If they asked about employment dates, provide the precise dates with documentation if possible. Also, call them tomorrow after submitting the information to confirm they received it and ask how long until processing. Sometimes a follow-up call can move things along faster once you've provided the missing information.