Hey OP, just a heads up - make sure you're super clear about which address is which when you talk to them. I made the mistake of assuming they'd understand and ended up with even more confusion. Be explicit!

I went through something similar a few months ago! The key is to act fast before it creates bigger issues down the line. What worked for me was sending a written statement via their online portal (if available) or fax explaining exactly what happened - that you accidentally provided your PO box as residential address when it should have been your actual home address. Include both addresses clearly labeled and attach copies of documents that verify your real residential address like a lease or utility bill. Also, if you have any confirmation numbers from when you submitted the original form, include those too. EDD actually deals with this kind of mix-up pretty regularly, so don't stress too much - just get ahead of it!

You know what's weird about EDD is that UI and SDI are like completely different departments that don't talk to each other. When I switched last fall my doctor told me they were seeing tons of patients with this exact problem. The whole system needs an overhaul.

This thread is so helpful! I'm dealing with a similar situation but mine's a bit different - I'm currently on UI but just found out I might need surgery in a few weeks. Should I wait until after the surgery to file for SDI, or can I file now even though I'm still technically able to work for another week or two? My doctor said the surgery date depends on when they can schedule it. Don't want to mess up the timing and end up in that overlap nightmare everyone's talking about!

hey did u try calling the different office locations? sometimes the local offices pick up faster than the main number. google edd disability offices near me and you might find a direct number

Any update on your situation? Were you able to get through to anyone? I'm curious because I'm about to file my claim next week for surgery and I'm getting nervous after reading all these stories...

This thread has been absolutely incredible to read through! I just joined this community after spending the last month in EDD phone hell with my SDI claim. Like everyone else here, I've been calling constantly with zero success - just endless busy signals, hour-long hold times that end in disconnections, and complete frustration. I had absolutely no idea that contacting your state assembly representative was even an option for EDD issues! Reading through all these success stories - Eva getting help in under 24 hours, Yara's 48-hour resolution, and everyone else's quick turnarounds - is honestly the first real hope I've had in weeks. It's amazing how this solution isn't more widely publicized given how broken the regular EDD system clearly is. I just used that findyourrep.legislature.ca.gov website to locate my representative and I'm definitely calling their district office first thing Monday morning. My disability payments are my only source of income right now and I'm already behind on several bills waiting for this claim to process. Thank you so much to everyone who shared their experiences and especially those who came back with updates on what actually worked. This community is providing real solutions that are helping people survive financially. I'll absolutely report back with my results to hopefully help the next person who finds this thread in desperation like I did!

This thread is absolutely amazing and has given me so much hope! I just found this community while desperately searching for help with my own SDI claim that's been stuck for about 3 weeks now. Like everyone else here, I've been calling EDD constantly - probably 150+ times - and getting nowhere. Just endless busy signals, hours on hold that end in disconnections, or the occasional rep who says they can't help. I had no idea that contacting your state assembly representative was even an option for EDD issues! Reading through all these incredible success stories - Eva's 24-hour resolution, Yara's 48-hour fix, and everyone else's quick turnarounds - is honestly the first real hope I've felt in weeks. It's frustrating that this solution isn't widely advertised when the regular EDD system is clearly broken. I just used the findyourrep.legislature.ca.gov website to find my representative and I'm definitely calling their district office first thing tomorrow morning. My disability payments are crucial since I can't work right now, and I'm already behind on rent waiting for this to get resolved. Thank you so much to everyone who shared their experiences and especially those who came back with updates on what actually worked. This community is providing real solutions that are helping people survive. I'll absolutely come back and update with my results to hopefully help the next person who finds this thread!

Ive been in the same boat. Its a total nightmare. I finally got through after weeks of trying. Don't give up!

I've been through this exact same situation! For the ID.me email issue, try contacting their customer support directly through their help center - they can manually verify your identity and help you regain access or create a new account even if you can't access your old email. Also, since you haven't gotten SDI checks since August, you might be eligible for back payments once you get this sorted out. In the meantime, try calling EDD's SDI line (1-800-480-3287) early in the morning - around 8 AM seems to be the sweet spot. Document everything and keep trying - I know it's exhausting but you'll get through this! 💪