California Disability

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just want to echo what everyone's saying about using multiple submission methods - I did the same thing last year and it saved me so much stress! One additional tip that helped me: after uploading through the SDI Online message center, I took screenshots of the confirmation page and the file upload success messages. This gave me timestamped proof of what I submitted and when, which was super helpful when I called EDD to confirm receipt. Also, if you're scanning documents at home, try using a scanning app on your phone like CamScanner or Adobe Scan - they automatically adjust contrast and straighten images, which can produce better results than some older home scanners. The apps also let you save directly as PDFs and compress files if needed. Good luck to everyone dealing with this process - it's frustrating but you'll get through it!

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Taking screenshots of the confirmation pages is brilliant advice! I wish I had thought of that when I submitted my documents. It would have saved me so much anxiety wondering if everything went through properly. The scanning app suggestion is really helpful too - I've been struggling with my old scanner and didn't know these phone apps could produce professional-quality results. CamScanner sounds perfect for this since it handles the PDF conversion automatically. Thanks for sharing these practical tips! It's amazing how much easier this process becomes when you have the right tools and know all the little tricks. This community has been such a lifesaver for navigating EDD's confusing system.

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This thread has been incredibly helpful! I'm actually dealing with a similar document request right now for my maternity leave claim. One thing I wanted to add that might help others - if you're submitting multiple documents (like ID, W2, and additional forms), it's really helpful to create a simple cover letter listing everything you're sending along with your claim number and contact info. I typed up a one-page summary that said "Enclosed documents for claim #DE1234567: 1) Driver's License (front and back), 2) 2024 W2 from XYZ Company, 3) Social Security card" etc. This way there's no confusion about what you submitted if they need to reference it later. I submitted this cover letter as the first page both online and with my mailed copies. It only takes a few minutes to create but makes everything look more organized and professional. Also helps you keep track of exactly what you sent if you need to follow up later!

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That's such a professional approach! Creating a cover letter listing all the documents is really smart - it shows you're organized and makes it easier for EDD to process everything correctly. I never thought about including that kind of summary but it makes total sense, especially when you're submitting multiple items. It probably helps prevent any confusion on their end about what they received versus what they were expecting. I'm definitely going to use this idea when I submit my documents tomorrow. Do you think it's better to include the cover letter as a separate PDF or combine it with the other documents into one file? I want to make sure it doesn't get separated or cause any technical issues with the upload system.

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@AstroAdventurer I would recommend keeping the cover letter as a separate PDF file and uploading it first, before your actual documents. That way it appears at the top of your submission and EDD staff will see it immediately when they open your case file. If you combine everything into one large PDF, there's a risk the cover letter could get buried in the middle or at the end depending on how you merge the files. Plus, keeping them separate makes it easier to stay under the 5MB file size limit since you can optimize each document individually. When I did mine, I named the cover letter file "01_CoverLetter_ClaimDE1234567.pdf" and then numbered my other documents "02_DriverLicense_ClaimDE1234567.pdf" etc. This way they stay in the right order even if the system sorts them alphabetically. The numbering system also makes it super clear what order everything should be reviewed in!

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I went through this exact same confusion when I was on pregnancy disability earlier this year! That question is so poorly worded - I must have read it 10 times trying to figure out what they actually meant. Everyone here is giving you the right advice: answer "No" to that question. The key is understanding that EDD wants to know if you'll be receiving any NEW pay or benefits FROM your employer WHILE you're on disability (like sick time, PTO, severance, etc.). Your final paycheck is just regular wages for work you already completed before your disability began - it's not "pay while on disability," it's delayed payment for pre-disability work. I made the mistake of overthinking it just like you are! But when I spoke to an EDD representative, they explained it this way: "Are you going to be earning money while you're unable to work?" The answer is no - that final check is money you already earned. Just make sure to keep good records of your last work day (10/15) vs your disability start date (10/17) vs when you receive that final check (November 3rd). During your bi-weekly certifications, you'll report that final paycheck in the appropriate section for "wages earned before disability but received during claim period." Don't stress too much - this is such a common situation and EDD has processes in place to handle it correctly. You're being smart by asking questions instead of just guessing! Good luck with your claim and congratulations on your pregnancy!

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This is exactly the kind of clear explanation I needed! I love how you framed it as "Are you going to be earning money while you're unable to work?" - that makes it so obvious that the answer is no. I was definitely overthinking it and getting caught up in the technicalities of when the payment arrives instead of focusing on when the work was actually performed. It's such a relief to hear from so many people who went through this exact same confusion and everything worked out fine. Thank you for the reassurance and congratulations! I feel so much more confident about filling out my application correctly now.

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I'm going through this exact same situation right now with my own pregnancy disability claim! I started my leave on Monday and my final paycheck is coming next week. After reading everyone's responses here, I feel so much better about answering "No" to that confusing question. What really helped me understand it was thinking about it this way: EDD wants to know if I'll be getting paid BY my employer FOR the time I'm on disability (like using sick days or vacation time). Since my final check is just for regular hours I worked BEFORE going on leave, it's not "disability pay" - it's just delayed regular wages. I actually called my HR department to double-check how they were handling my final paycheck, and they confirmed it would show the actual work dates (before my disability started) on the pay stub, which should make everything clear to EDD if they ever need to review it. Thank you NeonNebula for asking this question - I was literally stressing about the same exact thing! And thank you to everyone who shared their experiences. It's so reassuring to know this is super common and there are proper procedures in place to handle it. The EDD system is confusing enough without having to guess what they actually mean by their questions!

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It's so great to hear from someone going through this at the exact same time! Your HR department tip is really smart - I should probably check with mine too to make sure the pay dates are clearly shown on my final stub. It's amazing how much clearer this all becomes when you think about it as "delayed regular wages" rather than getting caught up in the timing. Thanks for sharing your experience and adding to this helpful discussion! Wishing you the best with your pregnancy disability claim too - sounds like we're both much more prepared now thanks to everyone's advice here.

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I'm going through this exact same situation right now too! Filed my claim about 10 days ago, got approved, but my SDI Online account is completely blank under payment history. It's such a stressful situation when you're already dealing with health issues and now have to worry about whether the money will actually come through. This thread has been incredibly helpful though - I had no idea there were so many potential causes like wage verification issues, employer paperwork delays, or data verification holds. I'm definitely going to try calling my HR department first thing Monday morning to make sure they've submitted everything on their end. If that doesn't resolve it, I'll probably try the Claimyr service that several people mentioned since spending hours on hold with EDD sounds like a nightmare. It's really reassuring to know this seems to be a common issue and not necessarily a sign that something is seriously wrong with our claims. Thanks everyone for sharing your experiences!

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I'm dealing with this too and it's so frustrating! Just wanted to add that when you do call HR, ask them specifically if they've submitted the "DE 2501" form - that's the wage and employment verification form that EDD needs from employers. My HR department thought they had submitted everything, but it turned out they missed that specific form. Once they faxed it over, my payments started processing within 3 days. Also, if you end up calling EDD directly, the best time I've found to get through is right when they open at 8am - the wait times are usually shorter then. Hang in there, it sounds like most people eventually get their payments sorted out!

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I'm experiencing the exact same issue! Filed my disability claim 2.5 weeks ago, received my approval letter last week, but my SDI Online account shows absolutely nothing under payment history - just "No payments have been issued for this claim." It's so stressful being out of work due to my injury and then having to worry about whether I'll actually receive the benefits I was approved for. This thread has been incredibly helpful though! Based on everyone's advice, I'm going to start by contacting my HR department tomorrow to verify they've submitted the DE 2501 form and all required paperwork. If that doesn't resolve it within a few days, I'll try calling EDD directly and specifically ask about data verification holds or wage verification issues. It's really reassuring to know this delay seems pretty common and usually gets resolved eventually. Thanks to everyone who shared their experiences - knowing we're not alone in this bureaucratic mess definitely helps with the anxiety!

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I'm going through this exact same nightmare right now! Filed my claim about 3 weeks ago, got approved, but still nothing showing in my payment history. It's such a relief to find this thread and realize this is actually pretty common. The stress of being out of work with a disability and then not knowing if you'll get paid is just awful. I'm definitely going to follow the advice here - calling HR first to check on that DE 2501 form, then if needed trying to get through to EDD directly. Has anyone had luck calling EDD at different times of day? I've heard early morning might be better but wanted to see if anyone has other tips for actually getting through to a human. Thanks for sharing your story - it really helps to know others are dealing with the same frustrating situation!

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I'm new to this community but going through a similar situation right now with my wrist surgery recovery. Reading through all these responses has been incredibly helpful! Just want to add one more tip that my case worker mentioned - if you're really worried about timing, you can also fax the DE 2525XX form directly to EDD in addition to having your doctor submit it through their normal process. The fax number is on the form itself. This gives you a backup in case there are any delays with your doctor's submission method. Also, keep a copy of everything for your records - the completed form, fax confirmation if you use that option, and screenshots of your SDI Online account showing your claim number and current certification dates. Having documentation has saved me multiple times when dealing with EDD. Hope your back surgery recovery goes smoothly and you get your extension approved without any payment gaps!

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Welcome to the community Ruby, and thanks for that great tip about faxing directly to EDD as a backup! I hadn't thought of that option but it makes total sense to have a safety net in case there are delays with the doctor's office submission. The documentation advice is also really valuable - I've learned from other EDD experiences that having everything in writing can save you so much hassle later. It's reassuring to connect with others going through similar situations. Hope your wrist surgery recovery is going well too! This community has been such a lifesaver for navigating all the confusing EDD processes.

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Lia Quinn

I'm new here but dealing with the exact same situation after my ankle surgery! Reading through all these responses has been SO helpful - I was completely confused about which number to use and my doctor's office had no clue either. Based on everything I'm seeing here, the key points seem to be: 1. Use your CLAIM NUMBER (D01 number) from SDI Online, NOT the receipt number 2. Submit the DE 2525XX form at least 5-7 days before benefits end 3. Pre-fill your personal info on the form before the appointment 4. Follow up within 24 hours to confirm submission 5. Set up text alerts in SDI Online to track the extension Gabriel, since your benefits end next week, definitely call your doctor's office TODAY if you haven't already. Don't wait for your appointment tomorrow - get them started on preparing the paperwork now so there's time to fix any mistakes. Also want to echo what others said about being very specific with functional limitations. My job requires standing for 8+ hours but I can only stand for 20 minutes at a time right now, so I made sure my doctor included those exact details on my extension form. This community is amazing for sharing real experiences with the EDD process. Thanks everyone for the detailed advice!

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Welcome Lia! Your summary of the key points is spot-on and really helpful for anyone new to this process. I'm also dealing with a post-surgery recovery (herniated disc repair) and was initially so confused about all the different numbers and forms. This community has been a lifesaver! Your point about being specific with functional limitations is crucial - I learned that the hard way when my first extension request was too vague. Now I make sure my doctor documents exactly what I can and can't do in measurable terms (lifting limits, walking distances, sitting/standing time, etc.) and compares it directly to my job requirements. For anyone reading this thread, another tip I'd add is to ask your doctor's office for a copy of the completed form before they submit it. This way you can double-check that they used the right claim number and included all the important details. I caught an error this way that would have definitely delayed my extension. Gabriel, hoping your extension goes smoothly! The fact that you're being proactive about this gives me confidence you'll get it sorted without any payment gaps.

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Just wanted to share my experience since I went through this exact same nightmare about 6 months ago! 😤 After trying everything - phone calls, website crashes, you name it - what finally worked for me was going through my local state assembly representative's office. I know it sounds like overkill for an award letter, but their constituent services team has direct contacts at EDD and can actually get things moving. I filled out a simple form on their website explaining my situation, and they had my award letter sorted within a week! Also, if you're still struggling with the online methods, try clearing your browser cache completely or using a different browser altogether - sometimes the EDD website gets weird with stored data. And definitely try the mobile app approach others mentioned - it's surprisingly more reliable than the desktop site. Hang in there @Sienna Gomez! I know it's incredibly frustrating, but between all the amazing suggestions in this thread, something's bound to work. This community really shows how we have to stick together to navigate these broken systems! 🤝

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@Liam McConnell This is such valuable insight! 🙏 I m'actually new to dealing with EDD issues and had no idea that state assembly representatives could help with stuff like this. It s'kind of sad that we have to escalate to elected officials just to get a basic document, but honestly if it works, it works! The browser cache tip is also really helpful - I ve'been having weird glitches with the EDD site and never thought to try a completely clean browser session. This whole thread has been like getting a crash course in EDD navigation from people who ve'been through the trenches. Thanks for sharing your success story - it gives me hope that there really are ways to get through this bureaucratic maze! @Sienna Gomez you ve got'so many solid options to try now! 💪

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Just wanted to jump in as someone who's been lurking here for a while but finally had to create an account because this thread is SO helpful! 😭 I'm dealing with the exact same award letter nightmare right now and honestly was starting to panic because I need it for other benefits applications. Reading through all these creative solutions has given me so much hope! I love how this community has basically created the ultimate EDD survival guide between the mobile app trick, social media outreach, local assembly offices, and all the phone timing strategies. It's honestly both amazing and depressing that we've had to become this resourceful just to get basic government services, but I'm so grateful for everyone sharing their hard-won knowledge! I'm definitely going to start with the mobile app approach since my laptop keeps freezing on the EDD website, and if that doesn't work I'll try the combination method with both online and mail requests. Thanks everyone for proving that we don't have to suffer through this broken system alone! 🙌

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Welcome to the community @Daniel Rivera! 👋 I totally feel you on the panic about needing that award letter for other benefits - it's like one bureaucratic bottleneck creates a domino effect with everything else you're trying to get done. This thread really has become the ultimate EDD hack collection! I'm also pretty new to dealing with all this and was feeling completely overwhelmed before finding this goldmine of advice. The mobile app approach seems to be working for a lot of people, so that's probably a smart place to start. And don't feel bad about lurking - I think we've all been there trying to figure this system out! It's wild that we basically need a PhD in government bureaucracy just to get basic services, but at least we've got each other's backs. Good luck with your award letter quest - you've got this! 💪

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