SDI Account Error After ID.me Verification - Can't File Claim

Ugh, that sucks! I had a similar issue last month. Have you tried clearing your browser cache or using a different browser? Sometimes that can help with weird glitches like this.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned from dealing with SDI for the past 6 months: • The website is super glitchy, especially after updates • Try accessing it during off-peak hours (like early morning) • If all else fails, you might need to call them directly • Be prepared to wait on hold for HOURS • Document everything, including error messages • Sometimes, the issue resolves itself after a day or two Hang in there, OP. The system is a nightmare, but persistence pays off!

have you tried turning it off and on again? 😂 jk jk... but seriously, sometimes logging out completely and waiting a few hours before trying again can help. the SDI system is held together with duct tape and prayers i swear

I'm in the same boat, OP. Been trying to file for weeks now. It's like they don't want us to get our benefits or something. 😤 Keep us updated if you find a solution!

Have you checked your spam folder? Sometimes important emails from SDI end up there. Also, make sure your contact info is up to date in your account. I missed a crucial verification step because their email went to an old address.

PSA: If anyone else is struggling with SDI issues, there's a Facebook group called 'California SDI Support' that's been super helpful. Lots of people sharing tips and updates there.

unpopular opinion: maybe try going to an actual EDD office in person? I know it's a pain, but sometimes face-to-face is the only way to get things sorted. Just bring a book and be prepared to wait all day lol