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This happened to me last year. Turns out they needed additional info from my doctor but never bothered to tell me. Might be worth asking if they're missing any documentation.
I went through something similar a few months ago. The delay often happens when there's a gap between your original claim period ending and the extension starting - the system needs time to process the new dates. A few things that helped me: 1) Check if your extension paperwork was submitted correctly by your doctor, 2) Look for any "pending" status in your online account, and 3) If it's been more than 21 days, definitely escalate. In my case, it took about 3 weeks total but I did get backpay for the delayed period. Don't give up!
This is really helpful, thanks @Logan Chiang! The 21-day rule is good to know. I'm at 14 days now so I'll give it another week before escalating. Did you have to do anything special to get the backpay or did it come automatically once they processed everything?
OP, any updates? Did you manage to get through to them?
I had a similar issue last month! My doctor's office submitted my medical certification online and I had the receipt number, but SDI kept saying they couldn't find it in their system. What worked for me was having my doctor's office call SDI directly and reference the receipt number while I was on a three-way call. Turns out there was some kind of technical glitch where online submissions weren't properly linking to claim files. The rep was able to manually locate and attach the form to my claim on the spot. Might be worth asking your doctor's office if they can make that call with you - sometimes they have better luck getting through than we do!
Just wanted to add another tip that helped me during my extension process - if your doctor's office is slow with paperwork (which seems pretty common), you can actually ask them to fax the DE 2525XX form directly to EDD while you're still at your appointment. Most medical offices have fax capabilities and this ensures it gets submitted immediately rather than sitting in their outgoing mail pile for days. When I extended my disability for rotator cuff surgery complications, my doctor's assistant faxed it right from the exam room and I had confirmation it was received within hours. This might be worth asking about at your appointment to avoid any last-minute stress about timing!
That's such a smart tip about faxing directly from the appointment! I never would have thought to ask about that. It makes total sense to handle it right there instead of trusting it to get mailed out later. I'm definitely going to suggest this to my doctor tomorrow - especially since my current claim ends so soon. Thanks for sharing that experience! It's amazing how these little details can make such a big difference in avoiding gaps in benefits.
I'm currently dealing with a similar extension situation for my herniated disc recovery! One thing that really helped me was asking my doctor's office for a copy of the DE 2525XX form they submitted so I have it for my records. They were able to print me a copy right after they faxed it to EDD. This way I have proof of exactly what dates were requested and when it was submitted in case there are any issues later. Also, I learned that some doctor's offices will call EDD directly to confirm the form was received - mine did this and it gave me huge peace of mind. It's worth asking if your doctor's office offers this service since phone wait times can be brutal when you're trying to call yourself. The whole extension process is definitely nerve-wracking when you're already dealing with health issues, but it sounds like you're being proactive about it which is the key!
That's excellent advice about getting a copy of the submitted form! I hadn't thought about asking for documentation, but you're absolutely right - having that proof could be really important if there are any processing issues. I'm definitely going to request a copy when my doctor submits my extension. It's also great to know that some offices will call EDD to confirm receipt. I'll ask about that too since the phone wait times are so notorious. Thanks for sharing these practical tips - it really helps to hear from someone who's currently going through the same process!
Just wanted to chime in as another newcomer who's been lurking here for a few days! This thread is exactly why I joined this community - the level of detail and real-world experience shared here is incredible. I'm currently waiting on my first SDI payment (filed my claim 3 weeks ago for a shoulder injury) and honestly had no idea about these random reviews or the communication issues with EDD. Reading through everyone's experiences has been both educational and somewhat terrifying! π @Aisha Khan - huge congrats on getting your husband's payment sorted out! The 8am calling strategy seems to be the golden rule here. @CosmicVoyager @Amara Okafor @Vince Eh - wishing you all luck with your Monday calls! It's honestly mind-blowing that a state agency in 2025 operates with such poor transparency. The fact that they can put holds on accounts without any notification is just unacceptable. At least we have this community to help decode their broken system! I'll definitely be bookmarking this thread for future reference. Thanks everyone for sharing your knowledge and experiences!
Welcome @Malik Johnson! As another newcomer, I'm finding this community invaluable too. It's amazing how much collective knowledge exists here that you just can't find anywhere on EDD's official site. Your 3-week wait for first payment sounds nerve-wracking, especially after reading about all these potential delays and reviews. At least you're going in with realistic expectations now thanks to everyone sharing their experiences here! The transparency issue is what really gets me - like @Vince Eh said, it would take them 30 seconds to add a simple notification system to their portal. Instead we re'all left guessing and stressing unnecessarily. It s'2025 and we re'dealing with a system that feels like it s'from the 1990s. Hope your first payment comes through smoothly without any of these random review delays! And thanks for the Monday well-wishes - fingers crossed the 8am strategy works for all of us trying to get through to them π€
As someone brand new to both this community and the EDD SDI system, this entire thread has been incredibly enlightening and honestly pretty alarming! I just submitted my first disability claim last week for a knee injury and had no idea about these potential payment delays and random reviews with zero notification. Reading through everyone's experiences here - from @Aisha Khan's 2-week delay due to a random eligibility review to @Carmen Lopez's similar experience in January - it's clear that this is a systemic communication problem with EDD. The fact that they can hold payments without any automated notification to claimants is just mind-boggling in 2025. @Aisha Khan - so relieved you got your husband's payment resolved! The 8am calling strategy seems to be the consensus here. To all the other newcomers (@CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson) also dealing with delays - good luck with your calls! This community is already proving more valuable than any official EDD resource I've found. Thank you all for sharing your real-world experiences and creating a space where we can actually get useful information about navigating this broken system!
Welcome @Fatima Al-Qasimi! As another complete newcomer to this community (literally just joined today), I'm blown away by how much invaluable information is shared here. This thread has been like a masterclass in navigating EDD's dysfunction! Reading about everyone's experiences with these random payment holds and zero communication from EDD is both helpful and terrifying. I'm currently in week 2 of waiting for my first SDI payment after a work injury, and honestly I was starting to panic thinking I'd done something wrong. Now I realize this might just be "normal" EDD chaos. The fact that @Aisha Khan had to go through 2 weeks of stress and multiple phone attempts just to find out about a random review that EDD never bothered to communicate is infuriating. How is this acceptable from a state agency in 2025?? @CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson - hoping all your Monday calls go smoothly! This community is already proving to be a lifeline for understanding what EDD won t tell us themselves.'Thank you all for sharing your knowledge and making this intimidating process a little less scary for us newcomers!
Carmen Lopez
I'm about ready to drive to Sacramento and camp out at the EDD office until someone helps me. Who's with me? We can have a mom's protest! πΆπΌπͺ§
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Andre Dupont
β’lol count me in! We can bring the babies and see how they like trying to work with that noise π
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QuantumQuasar
β’Careful, they might just put you on hold IRL too π€£
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Natalie Chen
This is so relatable! π I'm going through the exact same thing - my PFL claim has been "pending" for 6 weeks now and I've called probably 200+ times. The automated system just hangs up on you half the time! What's really frustrating is that we NEED this money to care for our babies, but they make it nearly impossible to get. I've tried everything - calling at different times, using different phone numbers, even had my partner call. Nothing works. I'm definitely going to look into that Claimyr service @Chloe Anderson mentioned. At this point $20 seems like a bargain if it actually gets me through to a human being. This system is absolutely broken and it's hurting families when we're most vulnerable. Thanks for posting this - at least we know we're not alone in this nightmare! πͺ
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Maya Lewis
β’@Natalie Chen I m'so sorry you re'dealing with this too! 6 weeks pending is absolutely insane. I just joined this community after finding this post because I m'in a similar boat - my SDI claim has been under "review for" 3 weeks now and I m'getting desperate. The fact that the automated system literally hangs up on people is just cruel when we re'already stressed about finances and caring for newborns. I m'definitely going to try that Claimyr service too. $20 is nothing compared to the thousands we re'owed in benefits. It s'shameful that we have to pay a third party just to access services we ve'already paid into through our taxes! Has anyone tried reaching out to local news stations about this? Maybe if we get some media attention they ll'actually fix their broken system. We shouldn t'have to suffer like this during what should be a special time with our babies. π€
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