Worried about doctor's medical certification for EDD SDI - how long before it shows online?

In my experience with EDD SDI, it takes 7-10 business days for them to process mailed medical certifications. They've got a huge backlog constantly. When my primary care physician mailed in my paperwork last November, it took 8 business days before it showed up in my online account. Just because the mail was delivered doesn't mean someone has opened it, sorted it, and scanned it into their system yet. I recommend giving it until the end of next week before getting too concerned. If nothing shows up by then, you can try calling EDD (good luck with that) or contact your doctor to see if they can resubmit the certification electronically, which is much faster.

my doc sent mine in by mail too and it took like 2 WEEKS to show up on my acct!! its crazy how slow they r. and even after it showed up i still had to wait another week b4 i got paid. edd is soooo slow with everything

I just went through this same nightmare. My doctor mailed in the medical certification form and it took 12 calendar days before it showed up on my SDI account. And this was after my doctor's office confirmed they sent it TWICE! I was checking my account 5x a day and driving myself crazy. SDI is seriously understaffed right now. I've heard from people that they've got stacks of mail to process and not enough people to handle it. That's why the electronic submission is so much faster, but not all doctors are set up for it. Just hang tight - it'll show up eventually. And don't forget that there's a 7-day unpaid waiting period for SDI anyway, so you wouldn't get paid for the first week regardless.

When I was on disability for my c-section last year I had similar issues! My doctor's office sent in their paperwork late and then it took FOREVER to show up online. So frustrating!!! Ended up taking almost 3 weeks before I saw anything change in my account!!!

I had to deal with this exact situation last month when I went on disability for carpal tunnel surgery. My doctor's office mailed their part and it took about 8-10 business days to appear in my online account. It's absolutely ridiculous how slow their mail processing is in 2025! If you're really worried and can't stand the waiting game, I'd recommend using Claimyr to get through to an actual EDD representative who can check if they've received your doctor's form. I was pulling my hair out waiting and finally used their service (claimyr.com) to get through to EDD in about 20 minutes instead of spending days trying to call. They have a video showing how it works here: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The rep was able to confirm they had received my doctor's paperwork but it was sitting in a processing queue. At least knowing that gave me peace of mind that I wouldn't have to harass my doctor to send it again.

Yes, it does work! I was skeptical at first too, but it saved me days of frustration. The EDD rep I spoke with confirmed they had received my paperwork and gave me a rough estimate of when it would be processed. Totally worth it for the peace of mind. They basically connect you directly to an EDD agent so you don't have to deal with the constant busy signals and hangups.

I work in a medical office (not a doctor, just admin) and I can tell you that EDD's process for handling paper forms is incredibly inefficient. When we submit electronically, patients typically see updates within 2-3 days. When we have to mail forms, it's often 7-14 days before they're processed. One important tip: If you're worried, have your doctor's office fax a copy of the form as well. EDD accepts faxed medical certifications, and in my experience, they process faxes faster than mail - usually within 3-5 business days. The fax number should be on the medical certification form itself. Also, make sure your doctor included your full Social Security Number on the form - if it's missing or incomplete, it can cause major delays as EDD struggles to match the paperwork to your claim.

hang in there!! EDD is sooooo slow with everything!! 😖

UPDATE: Just wanted to let everyone know that my doctor's certification FINALLY showed up in my SDI Online account this morning! It took 9 business days from when it was delivered. My claim status has changed from "pending medical certification" to "processing" now. Such a relief! Thanks everyone for the advice and support. Now I just have to wait for the actual payment to process.