Mailed corrected medical form to EDD 10 days ago - still not showing up in my claim

Oh man, I went through this exact problem in January. The mail processing is SOOOO slow right now. My doctor fixed a simple date error on my form and it took almost THREE WEEKS after delivery for it to show up in my SDI account! The most frustrating part was that they had physically received it (I also sent certified) but it sat in some pile waiting to be scanned and processed. Calling didn't help at all.

2-3 weeks is normal for them to process mail. Sometimes even longer tbh. EDD is just really backed up all the time.

There are a few things you need to understand about how EDD processes mailed documents: 1. Mail is received at a central mailroom first 2. It's then sorted and forwarded to the appropriate department 3. Once the right department gets it, it's scanned into your file 4. Only after scanning will it show up in your online account This entire process can take 2-4 weeks even though they physically have your document. Unfortunately, certified mail only proves delivery to the mailroom, not processing. What you should do now: 1. Ask your doctor if they can complete a new correction form 2. See if your doctor can submit it through SDI Online directly (physicians have access) 3. If not, ask if they can fax it to EDD instead of mailing - faxes are processed much faster 4. Keep checking your SDI Online account daily for updates If your claim is urgent due to financial hardship, make sure to mention that when you call EDD again.

i had this issue too!!! took 26 days for my paperwork to show up on my claim after it was delivered. edd is THE WORST at processing mail. my neighbor works at the post office and says they deliver BAGS of mail to edd everyday and they're super understaffed. hang in there!!

I went through a similar situation last year, and what I discovered is that there's a huge difference between when EDD physically receives your mail and when they actually process it. For me, it took about 3 weeks after delivery for the documents to appear in my account. However, I found a solution that might help you. I used Claimyr (claimyr.com) to get through to an EDD representative quickly instead of dealing with constant busy signals and disconnections. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Once I got through to a live person, I explained that my documents had been delivered weeks ago (with proof of delivery) and that I was experiencing financial hardship. The representative was able to flag my file for priority processing, and my documents were scanned within 48 hours after that call. Before using their service, I spent days trying to get through on my own without success.

Yes, I actually spoke with a real claims specialist who had the authority to help with my situation. The key was explaining that I had proof of delivery (tracking number) and was experiencing financial hardship. Not every rep will offer to expedite processing, but many will if you clearly explain your situation. Also, call early in the morning (right when they open) for the best chance of reaching someone who can help. The claims specialists with more authority tend to work the early shifts.

their a bunch of incompitent idiots over there!!!! i sent in a correction form in decembrr and they LOST IT completely!!!! had to resend everything and my payments were delayed for TWO MONTHS!!! the whole system is broken!!!

So my doctor did something similar, except she forgot to sign one page of my form. I just had her complete a whole new form and then I drove it to an EDD office in person. They have drop boxes and I got confirmation it was processed within a week. Is there an office anywhere near you? That's WAY faster than mailing!

Yes! Most offices reopened their drop boxes even if the lobbies are still appointment-only. Just call the specific office first to confirm their hours and drop box availability. Bring two copies and ask them to stamp one as received for your records! That's what I did and it saved me so much stress.

just wondering did you write your claim # on every page of the document you mailed? if not they might have trouble matching it to your file

One other thing to try - call your state assembly member's office. They have EDD liaisons who can sometimes speed things up. Worked for my cousin when her pregnancy disability was stuck in processing hell for weeks.