Just to add to what others are saying - make sure you submit your return to work notice through your SDI Online account as well as calling them. Double documentation is better, especially with EDD. And keep checking your SDI Online account for messages or status changes. Sometimes they'll update info there but not actually contact you about it.

I'm dealing with a similar situation right now! Got my IME letter yesterday but I'm also planning to return to work next week. From what I've been reading here and researching online, it sounds like the key is being proactive with EDD communication. One thing I wanted to add - if you do end up having to schedule the IME even though you're returning to work, some of the IME doctors are more flexible with scheduling than others. When I called the office listed on my letter, they actually had evening appointments available which would work better if I do go back to work. Also, has anyone here dealt with the situation where your employer wants you to get medical clearance before returning? My HR department is asking for a doctor's note saying I'm fit to return to work, which seems like it might conflict with having to do an IME that's checking if I'm still disabled. Just wondering if that creates any complications with EDD. Thanks for all the helpful responses everyone - this community is so much more useful than trying to navigate EDD's website!

This is so frustrating but unfortunately pretty common lately! I went through something similar a few months ago where they underpaid me by almost $700. Here's what worked for me: Call right at 8am when they open - the wait times are much shorter then. When you get through, don't just accept "we'll look into it" as an answer. Ask them to pull up your certification period and verify the exact dates you certified for vs what you were paid for. Make sure they put detailed notes in your file about the discrepancy. Also ask for a specific timeline on when the back pay will be processed - mine took about 2 weeks once they actually fixed it in the system. Keep calling back if they don't follow through on their timeline. It's a pain but you'll get your money! Stay persistent and document everything.

I'm dealing with the exact same issue right now! EDD shorted me by about $400 last certification period. It's so stressful when you're already managing disability issues and then have to worry about missing payments on top of it. From reading through all these responses, it sounds like calling at 8am sharp is the way to go. I'm also going to try that technical support line someone mentioned - 1-800-300-5616. Thanks everyone for sharing your experiences and tips. It's frustrating that this seems to be such a common problem lately, but at least we're not alone in dealing with it. Hannah, definitely document everything and don't let them give you vague answers. You deserve that $800! Keep us posted on how it goes.

I just went through this exact scenario a few months ago and wanted to share what I learned! The good news is that this is actually more common than you'd think, and EDD has processes in place to handle conflicting paperwork. When I had the same issue, I was panicking because I thought I'd completely messed up my benefits. But here's what actually happened: EDD's system automatically flagged my account when they received conflicting dates, which actually PREVENTED them from processing either form until a human could review it. This worked in my favor because it gave me time to call and explain the situation. The key things that helped me: 1. I called using the exact menu sequence Anna mentioned (1-6-1) right at 8 AM and got through in about 20 minutes 2. The rep explained that medical extensions almost always take precedence over self-reported return dates 3. They made a note in my file that the return to work form should be disregarded 4. I followed up with a message through SDI Online documenting our phone conversation The whole thing was resolved within a week and I didn't lose a single day of benefits. Your doctor's extension already showing up in your online account is actually a really positive sign - it means their system has processed the medical certification. Don't stress too much about this! Just make that phone call as soon as possible and you should be fine. The EDD reps deal with this situation all the time and they know exactly how to fix it.

I'm new to this community but dealing with a similar EDD disability situation right now, and this thread has been incredibly helpful! I've been on SDI since February for a knee injury and my benefits were supposed to end next week. My doctor submitted extension paperwork last Friday, but I panicked over the weekend thinking it wouldn't go through in time and submitted a return to work form on Monday saying I'd be back Thursday. Now I'm in the exact same boat as Rachel - conflicting paperwork and totally stressed about my benefits getting cut off. Reading through all these responses, it seems like the consensus is to call EDD immediately and explain the situation. I'm going to try the 8 AM call with the 1-6-1 menu options that several people mentioned worked for them. One thing I'm curious about - for those who successfully resolved this, did EDD require any additional documentation from your doctor beyond the standard extension form? Roger mentioned something about a DE 2525XX form that his doctor had to submit. I'm wondering if I should get ahead of that and ask my doctor about it now rather than waiting to see what EDD says. Thanks to everyone who shared their experiences here. It's really reassuring to know this isn't an uncommon problem and that there are solutions!

Just wanted to chime in as someone who went through this exact same situation about 8 weeks ago! The DE 429D with "additional approvals" definitely sounds scary at first, but after reading through this thread and seeing everyone's experiences, it's clear this is pretty much a standard part of the process now. In my case, they needed me to verify my identity through ID.me (which was actually pretty straightforward once I got started) and provide some additional wage statements from a job I had earlier in the year. The whole thing took about 5 weeks from start to finish, but like others have mentioned, I did get all my retroactive payments once everything was approved. The best advice I can give is what everyone else has already said - check your UI Online account religiously! I set up a phone reminder for 9am every day and it saved me from missing a document request that had a tight deadline. Also, when uploading documents, take your time to make sure they're crystal clear - better to spend an extra few minutes getting a good scan than having to resubmit later. Hang in there @Liam Fitzgerald - this community has been amazing for navigating all the EDD confusion, and it sounds like you're getting great advice from everyone here! 🙌

Just wanted to add my recent experience to help ease some worries! I received my DE 429D notice about 6 weeks ago and was completely overwhelmed by the "additional approvals" part. After reading through similar threads here, I learned it's actually a pretty routine verification step that EDD does now. In my case, they needed me to complete ID.me verification and submit additional documentation for a seasonal job I had worked earlier in the year. The whole process took about 4 weeks total, and I did receive all my back payments once everything was approved. The key things that helped me: 1) Checking UI Online daily (I set an alarm for 8am), 2) Responding to requests within 24 hours, and 3) Making sure all uploaded documents were high-quality PDFs rather than blurry phone photos. I know the waiting is stressful, but based on what I've seen in this community, most people do get through the approval process successfully. Don't hesitate to ask questions here - everyone's been super helpful sharing their experiences! You've got this! 💪

I'm dealing with a similar nightmare right now! My doctor put the wrong end date on my extension form - off by a whole month. I called EDD yesterday and they said it could take 2-4 weeks to process the correction, which is absolutely ridiculous. In the meantime, I'm stressed about whether my benefits will be affected. Has anyone had luck escalating these issues to a supervisor? I feel like the front-line reps don't really understand the urgency of these situations when people are depending on these payments to survive.

I'm going through this exact same issue right now! My doctor accidentally wrote 2023 instead of 2024 on my disability extension paperwork and I've been waiting almost 2 weeks for them to process the correction. It's so stressful not knowing if my benefits will be affected. I've called twice already but just keep getting told to "wait for it to be reviewed." Reading these responses is really helpful - I think I'm going to try the three-way call approach with my doctor's office that someone mentioned. Has anyone had success getting a timeline estimate from EDD when they call, or do they always just say "we'll review it"?