California Disability

Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wow, what a rollercoaster! I'm so relieved you got this resolved, Olivia. Your story really highlights how broken the EDD system can be - it's ridiculous that approved claims can just vanish from the portal without any notification. I'm bookmarking this thread because the advice about calling right at 8am, contacting state reps, and using services like Claimyr could be invaluable if I ever face a similar situation. It's honestly shameful that people have to jump through so many hoops just to get the benefits they're legally entitled to. Hopefully your experience helps other folks who find themselves in the same nightmare situation!

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Absolutely agree! This whole thread should be required reading for anyone dealing with EDD disability claims. I'm new to this community but have been lurking for a while, and stories like Olivia's really show the value of having a support network when navigating these impossible government systems. It's crazy that we have to crowdsource solutions because the official channels are so broken. Thanks to everyone who shared their experiences and advice - it's clear this community really looks out for each other!

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This is exactly the kind of post that should be pinned at the top of this community! As someone who's dealt with EDD nightmares myself, I can't stress enough how important it is to document EVERYTHING - screenshots, confirmation numbers, dates of calls, etc. The fact that your claim completely disappeared from the system but you had all your documentation saved your case. For anyone else reading this, also consider filing a complaint with the California Department of Consumer Affairs if you're getting nowhere with EDD directly. They have an ombudsman program that can sometimes cut through the red tape. So glad you got your backpay, Olivia - stories like yours give the rest of us hope that these issues can eventually be resolved!

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I couldn't agree more about documenting everything! I'm relatively new to dealing with EDD but have been reading through posts here to prepare myself for potential issues. The documentation advice is gold - I've already started screenshotting every single page and confirmation I get from their system. It's honestly terrifying how easily these claims can just vanish into thin air. Does anyone know if there's a specific format we should use when documenting our interactions, or is it just a matter of keeping detailed records? I'm trying to be proactive since it seems like it's not a matter of IF something will go wrong with EDD, but WHEN.

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I'm dealing with the same issue right now! Just got married three weeks ago and EDD's system is being such a pain. Reading through all these comments is giving me hope though. I think I'll try calling that technical support line first like Emma suggested - that sounds like a really smart approach to get the account flagged before dealing with the regular claims department. Also definitely going to make sure I have my Social Security name change done first. This whole thread is a goldmine of info! Thanks everyone for sharing your experiences. Sometimes it really helps to know you're not alone in dealing with these bureaucratic headaches! 🤗

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Welcome to the married life and the EDD name change club! 😅 It's so reassuring to see everyone sharing their experiences here. I'm actually going through something similar myself - haven't gotten married yet but I've been helping my sister navigate this exact process. One thing I'd add to all the great advice here is to keep a detailed log of every call you make (date, time, agent name if they give it, reference numbers, what was discussed). It's been super helpful for my sister when she had to call back and reference previous conversations. Also, don't be afraid to ask the agent to repeat important information or spell out reference numbers - better to double-check than have to start over! Good luck with everything! 🍀

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I went through this exact same frustration when I got married last year! The EDD name change process is definitely not user-friendly. Here's what finally worked for me: Call the EDD disability line first thing in the morning (like 8:01 AM sharp) and immediately ask to speak with someone about updating your name after marriage. Have your marriage certificate, old ID, new ID, and Social Security card ready. The key thing is that you MUST update your name with Social Security first - EDD won't process the change without that being completed. When I finally got through, the agent was actually really helpful and walked me through uploading a scanned copy of my marriage certificate to their secure portal. The whole thing took about 10 business days to process once I had all the right documents. Don't let the system frustrate you too much - it's definitely doable, just takes some persistence! Congrats on your marriage! 💕

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This is such comprehensive advice, thank you! The timing tip about calling at 8:01 AM is really smart - I bet that's when you have the best chance of actually getting through before the phone lines get completely swamped. I'm definitely going to make sure my Social Security name change is done first before tackling EDD. It's so helpful to hear from someone who actually got through the secure portal upload process - that gives me hope that there might be a digital option instead of having to mail everything. Thanks for the encouragement and congratulations! 🙂

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I'm new to this community but unfortunately joining because I'm facing this exact same situation! My Workers' Comp case closed about 3 weeks ago and I just received my SDI denial yesterday with that same frustrating automated message about "temporary disability payments from Workers' Compensation." Reading through everyone's experiences here has been incredibly helpful and honestly such a relief - I was starting to panic thinking I had done something wrong in my application. It's clear that EDD's system has a major flaw in handling these legitimate transitions from Workers' Comp to SDI. Based on all the excellent advice shared in this thread, I'm planning to tackle this systematically: 1. File my appeal this weekend using form DE 1000M with all my Workers' Comp closure documentation 2. Get my doctor to complete a new DE 2501 form that specifically emphasizes the ongoing nature of my disability after Workers' Comp ended 3. Try the early morning calling strategy (7:30 AM) that so many people have had success with 4. Create a chronological timeline document showing the continuous disability from Workers' Comp through to my SDI application The insight about emphasizing "continuous disability" rather than making it look like separate claims is particularly valuable. And hearing from multiple people that EDD reps consider these cases "routine" once they get proper human review gives me a lot of hope! Thank you to everyone who shared their detailed experiences and strategies. This community has been such a lifesaver for understanding that this is a systemic issue that does get resolved with persistence. Hoping to add my own success story to this thread soon!

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Welcome to the community, Jamal! I'm also relatively new here but have been following this thread closely as I'm dealing with a very similar situation. It's both frustrating and reassuring to see how many of us are facing this exact same EDD automated denial issue - you're definitely not alone in this! Your systematic approach sounds perfect based on all the successful strategies people have shared here. The combination of immediate appeal filing, updated medical certification, early morning calling, and that chronological timeline approach seems to be the proven formula for getting these cases resolved. I'm particularly glad you picked up on the "continuous disability" emphasis - that seems to be crucial for helping EDD understand these are legitimate transitions rather than attempts to double-dip benefits. It's really encouraging to see how many people have successfully navigated this process once they got past the initial automated denial. The fact that EDD reps consider these "routine" cases gives me hope that persistence really does pay off. I'm preparing my own appeal using these same strategies, and this community has been invaluable for understanding what otherwise feels like an impossible bureaucratic maze. Best of luck with your appeal - hopefully we'll all be sharing success stories soon! The support and detailed advice from everyone here has made this whole process feel much less overwhelming.

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I'm new to this community but dealing with this exact same frustrating situation! My Workers' Comp case closed about 2 weeks ago and I just received my SDI denial yesterday with that identical automated message. Reading through all the detailed experiences and advice here has been incredibly reassuring - I was starting to think I had somehow messed up my application, but it's clear this is a widespread EDD system issue. The comprehensive strategies everyone has shared are so helpful. I'm particularly grateful for the specific timing advice about calling at 7:30-8:00 AM, the emphasis on documenting "continuous disability" rather than separate claims, and that brilliant timeline approach to show the seamless transition from Workers' Comp to SDI for the same ongoing condition. Based on everything I've learned here, I'm planning to file my appeal this weekend with form DE 1000M, get my doctor to complete a fresh DE 2501 emphasizing the ongoing nature of my disability, and start making those early morning calls to EDD on Monday. It's so encouraging to hear from multiple people that these cases are considered "routine" once they get human review - gives me hope that persistence will pay off! Thank you to everyone who took the time to share their experiences and specific strategies. This community has been a lifeline for understanding how to navigate what otherwise feels like an impossible bureaucratic system. Hoping to add my own success story soon!

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I'm so sorry you're going through this, Donna! I was in a similar situation about 6 months ago and the stress was overwhelming. Here's what I learned from my experience: First, check if you've received any mail from EDD - sometimes they send important notices that don't show up online. Second, make sure to log into your account regularly because sometimes they request additional info with very short deadlines. I also found it helpful to keep a detailed log of every call attempt, including date and time, because if you do get through, they can see your calling history. One thing that really helped me was joining a local disability advocacy group - they often have insider knowledge about current processing delays and can offer emotional support too. The whole process took about 8 weeks for me, but I did receive all back payments once it was resolved. Stay strong and don't give up - you deserve these benefits! 💪

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Thanks so much for this detailed advice, Caesar! The tip about checking for mail is really important - I hadn't thought about physical notices not showing up online. That's really smart about keeping a call log too. I'm definitely going to look into local advocacy groups - having that kind of support and insider knowledge sounds incredibly valuable. 8 weeks is a long time to wait, but it's encouraging to hear that you eventually got everything resolved including back payments. Really appreciate you sharing your experience and the encouragement! 🙏

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I'm really sorry you're dealing with this, Donna. I went through something similar earlier this year and the anxiety was terrible. One thing that helped me was setting up text alerts through my EDD account so I'd get notified immediately if there were any status changes or requests for additional info. Also, if you haven't already, try logging in at different times of day - sometimes the system updates overnight and you might catch new information early in the morning. I know everyone's saying to call, but I actually had better luck with the "Ask EDD" feature on their website. It took about 3 days to get a response, but at least I got some clarity on what was holding up my case. The waiting is absolutely brutal, but most people I know eventually got their payments sorted out. Keep checking your account daily and don't lose hope! 🤞

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Welcome to the community! Just wanted to add one more helpful tip that saved me a lot of stress - after your husband files his SDI claim online, he'll get a confirmation number. Write that down immediately and take a screenshot! I lost mine the first time and had no way to track my claim status until I got the paperwork in the mail. Also, once he gets his Money Network card, download the app right away. You can check benefit deposits, set up direct deposit to your bank account (which is faster than using the card), and get notifications when payments are loaded. The app is way more convenient than calling the customer service line. Good luck with everything - sounds like you've got a solid plan thanks to all the great advice from everyone here!

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Thank you so much for the warm welcome and the excellent tips! I definitely wouldn't have thought about screenshotting the confirmation number - that's such a practical detail. And the direct deposit option through the Money Network app sounds like a game-changer. I really appreciate how helpful everyone in this community has been. It's honestly overwhelming trying to navigate all of this, but you've all made it so much clearer. I'll make sure to follow up once we get through the process in case our experience can help the next person!

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Just wanted to chime in as someone who went through this process recently! One thing that really helped me was setting up text notifications through SDI Online. You can enable alerts for when your claim status changes, when payments are issued, etc. It saved me from constantly checking the website for updates. Also, regarding the Money Network card - if your husband ends up needing to use it at ATMs, stick to the MoneyPass network ATMs to avoid fees. There's a locator on their website. But honestly, the direct deposit option that Miranda mentioned is the way to go once you get the card. One last thing - keep detailed records of everything! Dates you submitted forms, confirmation numbers, phone calls made, etc. If any issues come up later, having that timeline documented can really help when speaking with EDD representatives. You're doing great advocating for your husband through this process. The mixed paper/digital system is confusing but totally manageable once you know the steps!

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