EDD SDI stuck on 'pending medical provider form' despite confirmation email - no payments after 3 weeks

same thing happened to me in january. their system is buggy. the online status didnt update for like 10 days after they emailed me saying they got my docs. but i got paid after about 14 days from that email.

The EDD system can be incredibly frustrating! That "pending medical provider form" status sometimes gets stuck even after they've actually received everything they need. A few things to check: 1. Make sure your doctor filled out the correct DE 2501 form and used your claim ID number 2. Confirm they submitted it through SDI Online and not via fax/mail (electronic is much faster) 3. Check if there are any other incomplete sections in your claim (income verification, etc.) In my experience working with many SDI claims, there's often a 7-10 business day processing delay after they receive medical certification before your claim actually moves forward. The system status doesn't always reflect what's happening behind the scenes. If it's been more than 10 business days since that confirmation email, then it's worth trying to reach someone.

I think your waiting time is completely normal. I waited 5 weeks from start to finish on my pregnancy disability claim in February. And that was WITH all my forms submitted properly! EDD is just backed up. The status on the website sometimes stays stuck at the same step even when they're actually processing your claim behind the scenes. That said, you *should* receive payment within 2-3 weeks from when they confirmed receiving your medical info. If you hit the 3-week mark with no payment, THEN you might have a real problem worth investigating. But right now, it sounds like typical EDD delays to me.

DID U CALL THEM?!?!? U NEED TO CALL EARLY MORNING RIGHT WHEN THEY OPEN AT 8AM!!! I had the EXACT same problem and it turned out there was a tiny mistake on my doctor's form that they NEVER TOLD ME ABOUT. I wasted 6 WEEKS waiting for nothing!!!! Don't listen to these people saying just wait - CALL THEM!!

Try using Claimyr to get through to EDD. I was stuck in the same situation last month - couldn't get anyone on the phone for weeks, claim status stuck on pending, bills piling up. Someone on this forum recommended Claimyr and it actually worked. They got me connected to a real person at EDD in about 20 minutes instead of spending days trying to get through. The agent was able to see that there was a minor issue with my doctor's certification that I never would have known about otherwise. Check out their site at claimyr.com - they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. It saved me weeks of waiting and stress.

In my experience, the "pending medical provider form" status can definitely get stuck even after they've processed everything. When I filed for SDI last year after my surgery, I had a similar situation where the status didn't change for weeks, but I suddenly got payment. Something to watch for - check your mail carefully! Sometimes they send requests for additional information that aren't reflected in the online system. Also, double-check that your doctor included all required information. My first submission got rejected because my doctor didn't specify an expected return-to-work date, even though I had a follow-up appointment scheduled to determine that. The system is frustratingly rigid sometimes.

has anyone ever thought that maybe the edd is purposely making this process difficult so people just give up? i mean seriously, whats the point of having an online system if it doesnt even work right? and why send a confirmation email if nothing actually happened? the whole thing is designed to frustrate people into quitting.

UPDATE: I finally got through to someone at EDD using that Claimyr service mentioned above. Turns out there WAS a problem with my doctor's certification! The disability end date was missing (even though my doctor said they completed everything). The EDD agent was able to update this while I was on the phone and told me my claim should be processed within 7-10 days. Thank you all for your help - I never would have known about this issue if I hadn't been able to talk to an actual person! I'll update again once I (hopefully) get my payment.

FINAL UPDATE: Just got my first payment today - almost exactly one week after getting through to EDD and fixing the issue with my claim! The online status finally changed from "pending medical provider form" to "claim established" two days ago, and the payment showed up in my account this morning. Moral of the story: don't just wait if your claim seems stuck - there might be an issue that needs fixing that you can't see in the online system!