EDD SDI claim filed but no doctor paperwork received - what's next?

Yes, your doctor needs to fill out the medical certification portion (Part B) of the DE 2501 form. If you filed online through SDI Online, your doctor will receive an email invitation to complete the medical portion electronically if you provided their email. If you filed with a paper form, you should have gotten the whole packet and needed to have your doctor complete their section before submitting. Call your doctor's office to see if they received anything, and check your SDI Online account for any notices about missing information.

my dr got the email same day i filed but it went to her spam folder lol check with your doc

THE EDD SYSTEM IS COMPLETELY BROKEN!! I filed in January and my doctor never got ANY notification. I had to call EDD 47 TIMES before I got through to someone who could help!!! They finally had to manually send a request to my doctor. The whole system is designed to make us give up and not get our benefits. MAKE SURE you stay on top of everything and document every single conversation!!!

The process works like this: 1. You file your claim (which you've done) 2. EDD sends notification to your employer to verify employment details 3. Your doctor needs to complete the medical certification For online claims, your doctor should receive an email invitation to certify your condition electronically within 1-2 business days. However, the system isn't perfect. You should: 1. Log into your SDI Online account and check if there are any notices about missing information 2. Call your doctor's office to confirm if they received the email request 3. If they haven't received it within 3 business days, you may need to contact EDD Be aware that the initial payment typically includes a 7-day unpaid waiting period. So even after your claim is fully approved, your benefit payments will begin after that waiting period.

I had a similar issue last month with my pregnancy disability claim. After waiting two days and no doctor certification, I tried calling EDD directly but couldn't get through AT ALL. Kept getting disconnected after waiting 2+ hours. I was desperate and finally used a service called Claimyr (claimyr.com) that got me connected to an actual EDD representative in about 25 minutes! They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The EDD rep was able to resend the doctor certification request immediately. Saved me so much stress during an already stressful time.

So my sister-in-law had this exact same thing happen when she broke her ankle last year and couldn't work at the hospital. She also filed online and thought the doctor would get something automatically but turns out sometimes that email thing doesn't work right. She ended up going to her doctor's office and they called EDD right from there and fixed the whole thing while she was sitting there. Made it way easier since the doctor could talk directly to EDD about her injury. Just a thought if you're able to go to your doctor's office!

Make sure your doctor KNOWS you filed for disability!!! Some doctors get these EDD emails and ignore them if they weren't expecting them. Call your doctor's office TODAY and tell the front desk you filed for state disability and they need to watch for the email certification request. Ask them to check spam too. Trust me this will save you weeks of headache.

UPDATE: I called my doctor's office and turns out they DID receive the certification email yesterday but it was sitting in their general inbox! The receptionist transferred me to their disability paperwork coordinator who promised to complete it today. Thank you all for the advice - would have taken much longer without your help. Now I just need to wait for the 7-day waiting period and hope everything processes smoothly from here!