EDD SDI claim filed but no doctor paperwork received - what's next?

Yes, your doctor needs to fill out the medical certification portion (Part B) of the DE 2501 form. If you filed online through SDI Online, your doctor will receive an email invitation to complete the medical portion electronically if you provided their email. If you filed with a paper form, you should have gotten the whole packet and needed to have your doctor complete their section before submitting. Call your doctor's office to see if they received anything, and check your SDI Online account for any notices about missing information.

my dr got the email same day i filed but it went to her spam folder lol check with your doc

THE EDD SYSTEM IS COMPLETELY BROKEN!! I filed in January and my doctor never got ANY notification. I had to call EDD 47 TIMES before I got through to someone who could help!!! They finally had to manually send a request to my doctor. The whole system is designed to make us give up and not get our benefits. MAKE SURE you stay on top of everything and document every single conversation!!!

The process works like this: 1. You file your claim (which you've done) 2. EDD sends notification to your employer to verify employment details 3. Your doctor needs to complete the medical certification For online claims, your doctor should receive an email invitation to certify your condition electronically within 1-2 business days. However, the system isn't perfect. You should: 1. Log into your SDI Online account and check if there are any notices about missing information 2. Call your doctor's office to confirm if they received the email request 3. If they haven't received it within 3 business days, you may need to contact EDD Be aware that the initial payment typically includes a 7-day unpaid waiting period. So even after your claim is fully approved, your benefit payments will begin after that waiting period.

I had a similar issue last month with my pregnancy disability claim. After waiting two days and no doctor certification, I tried calling EDD directly but couldn't get through AT ALL. Kept getting disconnected after waiting 2+ hours. I was desperate and finally used a service called Claimyr (claimyr.com) that got me connected to an actual EDD representative in about 25 minutes! They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The EDD rep was able to resend the doctor certification request immediately. Saved me so much stress during an already stressful time.

So my sister-in-law had this exact same thing happen when she broke her ankle last year and couldn't work at the hospital. She also filed online and thought the doctor would get something automatically but turns out sometimes that email thing doesn't work right. She ended up going to her doctor's office and they called EDD right from there and fixed the whole thing while she was sitting there. Made it way easier since the doctor could talk directly to EDD about her injury. Just a thought if you're able to go to your doctor's office!

Make sure your doctor KNOWS you filed for disability!!! Some doctors get these EDD emails and ignore them if they weren't expecting them. Call your doctor's office TODAY and tell the front desk you filed for state disability and they need to watch for the email certification request. Ask them to check spam too. Trust me this will save you weeks of headache.

UPDATE: I called my doctor's office and turns out they DID receive the certification email yesterday but it was sitting in their general inbox! The receptionist transferred me to their disability paperwork coordinator who promised to complete it today. Thank you all for the advice - would have taken much longer without your help. Now I just need to wait for the 7-day waiting period and hope everything processes smoothly from here!

Great update! This is such a perfect example of why communication between the patient and doctor's office is so crucial in this process. I'm glad you called and found the email sitting in their inbox - that's actually pretty common since many medical offices get tons of automated emails daily. For anyone else reading this thread, definitely ask your doctor's office if they have a specific person or department that handles disability paperwork - it can really speed things up. Hope your back injury heals well and you get back to work soon!

Welcome to the community! I'm so glad this thread helped you feel more confident about the process. You're absolutely right about being proactive - I learned that lesson the hard way! One other tip I'd add from my experience: when you call your doctor's office, ask them to confirm your email address on file too. Sometimes the EDD sends the certification request to an old email address the doctor's office has in their system. Also, don't be afraid to follow up every couple of days if you don't hear back - medical offices are super busy and these requests can easily get buried. Good luck with your claim, and feel free to update us on how it goes!

As someone new to this community, I just want to say how incredibly helpful this entire thread has been! I'm currently dealing with my own disability claim situation and was feeling pretty lost about the whole process. Reading Chris's experience and all the advice from everyone here has given me so much more confidence about what to expect and how to be proactive. The tip about calling the doctor's office directly to make sure they know to watch for the EDD email is gold - I never would have thought of that on my own. It's clear that communication is key in this process, and I'm grateful to have found such a supportive community where people actually take the time to help each other navigate these complex systems. Thank you all for sharing your experiences and knowledge!

This thread is such a perfect example of why community support matters so much during the disability claim process! As a newcomer here, I'm really impressed by how everyone jumped in to help Chris troubleshoot the issue. The practical tips about checking spam folders, calling doctor's offices directly, and making sure medical staff know to expect EDD emails are incredibly valuable. It's also eye-opening to see how the system can have hiccups - like emails sitting in general inboxes or going to spam - that aren't mentioned in the official guidance. For anyone else starting their first claim, this conversation shows how important it is to be proactive rather than just waiting and assuming everything will work automatically. Thanks to everyone who shared their experiences!

This entire conversation has been such an education for me as someone completely new to the disability claim process! What really strikes me is how the "official" steps seem so straightforward - file online, doctor gets notified, everything processes smoothly - but the reality is much more complex with all these potential pitfalls that nobody warns you about upfront. The fact that Chris was able to resolve everything with just one phone call to the doctor's office really drives home how important it is to stay actively engaged rather than just trusting the system to work automatically. I'm starting my own claim next week and now I feel so much better prepared thanks to all the practical advice shared here. This community is incredible!

As a newcomer to this community, I'm really grateful I found this thread! I'm about to file my first disability claim for a work injury and was honestly pretty anxious about the whole process. Reading through Chris's experience and everyone's helpful responses has given me such a clear roadmap of what to expect and how to avoid common pitfalls. The tip about immediately calling your doctor's office after filing to let them know to watch for the EDD email (and check spam!) seems so obvious now but I never would have thought of it. It's amazing how one proactive phone call saved Chris weeks of potential delays. I'm definitely going to ask my doctor's office if they have a specific person who handles disability paperwork too. Thank you all for being so supportive and sharing your real-world experiences - it makes such a difference for those of us navigating this for the first time!

As someone completely new to both this community and the disability claim process, I can't thank everyone enough for sharing such detailed, practical advice! I'm currently preparing to file my first claim for a shoulder injury and was feeling really overwhelmed by all the unknowns. Reading through Chris's journey from initial confusion to successful resolution has been incredibly reassuring and educational. The key takeaway for me is that being proactive is absolutely essential - don't just file and wait, but immediately call your doctor's office to make sure they know what to expect and have them check all their inboxes including spam. I'm also going to ask upfront if they have a specific person who handles disability paperwork, which seems like it could save a lot of time and confusion. It's amazing how this one thread has given me more actionable guidance than all the official EDD resources combined. Thank you all for creating such a supportive space where people actually share the real tips that make all the difference!

Hi everyone! I'm brand new to this community and just wanted to say how incredibly helpful this entire discussion has been. I'm facing my first disability claim situation due to a knee injury and was honestly feeling pretty lost about the whole process until I found this thread. Chris's experience and everyone's advice has been like a step-by-step guide for what I need to do. I especially appreciate all the practical tips about immediately calling your doctor's office after filing, asking them to check spam folders, and finding out if they have a dedicated disability coordinator. It's clear that the key is being proactive rather than just assuming everything will work automatically. Thank you all for creating such a supportive environment where people share real experiences and actionable advice - it makes facing this process so much less intimidating for newcomers like me!