I'm new to this community and just encountered this exact same DE 4365DI form mystery! Got my DE 2517-24 notice yesterday and spent hours searching the EDD website with zero luck, just like everyone else here. This thread has been absolutely invaluable - John, thank you so much for sharing your breakthrough with ID.me verification working as the solution! I don't have ID.me set up yet, but based on all the success stories shared throughout this thread, that's clearly my next step before attempting to navigate the phone system. It's really eye-opening to see how widespread this "phantom form" issue is across the community - EDD is clearly referencing documents in their official notices that aren't actually available to the public. Tom, those calling shortcuts and video resources you've shared are also incredibly helpful to have as backup options. What strikes me most is how this reflects EDD's broader shift toward digital verification that they haven't properly communicated to claimants. The disconnect between their legacy notice language and their actual current processes is pretty significant. For other newcomers dealing with this frustrating documentation gap, it looks like proactively setting up ID.me could prevent similar headaches for future EDD interactions beyond just this specific form issue. This community resource has been a lifesaver for understanding these bureaucratic workarounds!

I'm brand new to this community and just received the same DE 2517-24 notice referencing the mysterious DE 4365DI form that doesn't seem to exist anywhere on EDD's website! This thread has been incredibly helpful - John, thank you for sharing your success with ID.me verification as an alternative solution. I don't have ID.me set up yet, but after reading through all these experiences, that's definitely my first step. It's frustrating how many of us are running into these "phantom" forms that EDD references but doesn't actually provide. Tom, those calling shortcuts are great to have as backup options too. What really stands out is how this seems to be part of EDD's quiet transition to digital verification without properly updating their documentation. The gap between what their notices say and what's actually available is pretty concerning. For other newcomers like me, it sounds like having ID.me ready could solve not just this specific issue, but potentially streamline future EDD interactions as well. Thanks everyone for sharing your real-world solutions - this community knowledge is invaluable for navigating these bureaucratic puzzles!

I went through this exact same situation about 6 months ago and was absolutely panicking just like you are! But here's the good news - you definitely don't need to start over. I called the EDD disability line and they were able to add my missing employment info right during the phone call. The whole thing took maybe 20 minutes once I got connected. Make sure you have all your employment details ready before calling: employer names, addresses, dates of employment, and wages earned. The rep I spoke with was really understanding and mentioned this happens frequently, so don't stress too much about it. My biggest tip is to call RIGHT at 8am when they open - I tried calling later in the day a few times and was on hold forever, but the 8am call went through quickly. You caught the mistake and you're taking action to fix it, which is what matters most. Good luck with your call!

Hey Alfredo! I totally feel your panic - I made the exact same mistake on my SDI claim about 4 months ago and was absolutely terrified I'd have to start everything over. But don't worry, you're definitely NOT alone in this! I called the EDD disability line and they were able to add my missing employment info right over the phone - it was actually way easier than I expected. The rep was super patient and told me they get calls like this constantly, so it's clearly a really common oversight. Just make sure you have all your employment details ready before you call: employer names, full addresses, exact dates of employment, and wage information. I'd definitely recommend calling right at 8am when they open - I learned that lesson the hard way after being on hold for 2+ hours when I called later in the day! You caught the mistake and you're being proactive about fixing it, which is exactly what you should do. Your claim will be fine - no need to restart anything! 👍

Just wanted to add my experience to this amazing thread! I'm currently dealing with my own SDI claim that's been pending for 6 weeks after my ACL reconstruction surgery. Like everyone else here, I've been completely unable to get through on the main disability line - that "call capacity reached" message has become my daily frustration ritual! Reading through all these brilliant workarounds has given me so much hope. The general information line trick is absolutely genius - I never would have thought to try a different queue to bypass the main bottleneck! And I had no clue about assembly member and senator offices being able to help with EDD issues. That's such valuable information that should be common knowledge. It's both inspiring and infuriating that this community has had to reverse-engineer all these solutions just to access benefits we've paid into our entire working lives. This thread has honestly become more comprehensive and helpful than anything on the official EDD website, which really highlights how broken the system is. I'm definitely trying the 8am general info line approach first thing tomorrow morning, and I've already looked up my local representatives as backup options. Will absolutely report back with my results to keep building this incredible resource everyone has created together. Thank you all for sharing what actually works - this community support means everything when you're stressed about finances while trying to recover from major surgery!

This thread has been such an incredible resource! I'm dealing with my own SDI claim that's been stuck for 3 weeks after my gallstone surgery, and like so many others here, I've been hitting that same "call capacity" wall every single day. It's beyond frustrating when you're trying to recover and worried about bills. The general information line trick that @Finley Garrett discovered is absolutely brilliant - what a clever way to work around their broken phone system! I never would have thought to try a different queue. And learning about assembly member offices being able to help is such a game-changer that I wish was posted everywhere. It's honestly both amazing and sad that this community thread has become more helpful than the entire official EDD website. We shouldn't need to crowdsource "secret strategies" just to access benefits we've been paying into our whole careers, but I'm so grateful everyone is sharing what actually works. Definitely trying the 8am general info approach tomorrow, and I've already looked up my assembly member's contact info as backup. This whole thread should be pinned as a resource guide! Will update with my results to keep building this amazing knowledge base we've all created together.

As someone who went through this exact same situation about 8 months ago, I can tell you that you're absolutely doing the right thing by being proactive with 4 weeks left! Rotator cuff injuries are notorious for taking longer than people expect - my friend had the same surgery and needed about 5 months total recovery time. One thing I'd add to all the great advice here: when you call your orthopedic surgeon tomorrow, ask them if they can submit documentation supporting a 16-20 week timeline right from the start. Sometimes doctors can provide detailed medical justification for longer periods based on the specific type of tear, your age, activity level, etc. This might help you get a more realistic approval period and avoid having to go through multiple extension cycles. Also, don't be surprised if your surgeon's office asks you to come in for a quick evaluation before submitting the extension - some doctors prefer to do a current assessment rather than just extending based on the original diagnosis. It's totally normal and actually strengthens your case. The calendar reminder system really is a game-changer. I wish I had known about it during my claim - would have saved me so much anxiety! This thread should seriously be required reading for anyone starting an SDI claim.

I'm so glad I found this thread! I'm currently 2 weeks into my SDI claim for anxiety and panic disorder after a mental health crisis at work, and reading through everyone's experiences has been both incredibly helpful and terrifying. I had absolutely no idea about these disappearing certification form issues or the need to track disability period end dates. After reading Andre's original post and all the detailed responses, I immediately went hunting for my approval paperwork. Turns out I was only approved for 8 weeks initially, which means I have about 6 weeks left. My psychiatrist and therapist have both told me that recovery from this level of burnout and anxiety typically takes 3-4 months minimum, so I definitely need to start thinking about extensions. The organizational tips from Norman and others are incredible - I'm setting up the calendar reminder system tonight with multiple alerts. It's honestly shocking that EDD doesn't provide basic notifications for something this important, but this community has clearly figured out how to work around their broken system. One thing I'm wondering about - for mental health conditions, do the extension timelines tend to be different than physical injuries? My therapist mentioned that psychological recovery often happens in waves rather than linear progress, so I'm not sure how to communicate realistic timelines to my psychiatrist when we discuss the extension. Thanks to everyone who shared their stories here - you've probably saved me from a major panic attack (which is the last thing I need right now!). This thread should definitely be pinned as essential reading for new SDI claimants.

I'm brand new to this community and just wanted to jump in because I'm experiencing this exact same situation right now! My "qualification" status just appeared yesterday after submitting my 12-week continuing eligibility forms, and I was completely panicking until I found this thread. Reading through everyone's experiences has been incredibly reassuring - I had absolutely no idea this was routine! Like so many others here, I thought something had gone wrong with my claim. The fact that EDD provides zero explanation about this process is honestly infuriating. A simple notification saying "routine review in progress" would save us all from this unnecessary stress. @Katherine Hunter thank you for that detailed explanation about the regulatory requirements - it finally makes sense why they do these reviews! And @Salim Nasir I'm so glad to hear your payment came through in 4 days. That gives me hope mine will process by early next week. This community has been such a lifesaver for filling the communication gap that EDD leaves. I'll definitely update everyone once my payment processes to add another data point to this incredibly helpful thread!

I'm new to this community and currently going through this exact situation! My "qualification" status appeared this morning after submitting my 12-week forms yesterday, and I was absolutely terrified until I found this thread. Reading everyone's experiences has been such a huge relief - I had no idea this was just routine processing! It's incredible how many people go through this same panic when that status changes. EDD really needs to do better with communication - even just a simple explanation on their website about 12-week reviews would save so much anxiety. @Katherine Hunter your breakdown of the regulatory requirements was super helpful, and @Sasha Reese I'm in the same boat as you right now, so hopefully we'll both see our payments by early next week! This thread should honestly be required reading for anyone starting an SDI claim. Thanks to everyone who shared their experiences - it's made such a difference in understanding what's actually normal versus what feels like a crisis with EDD's confusing system!