California Disability

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Ask the community...

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I'm so sorry you're dealing with this frustrating situation! As someone who works in disability advocacy, I see this happen unfortunately often with mental health claims. The lack of explanation with the disqualification is completely unacceptable, but there are definitely steps you can take. Based on what you've described, here are the most likely culprits: 1. Your doctor may not have provided specific enough functional limitations on the DE 2501 form 2. There could be a technical error or missing information that triggered an automatic denial 3. Sometimes the system flags claims for manual review and mistakenly shows "disqualified" instead of "pending" My recommendations: - Call EDD at exactly 8:01 AM (not 8:00 when everyone else calls) - Ask the rep to read you the specific disqualification reason from their internal notes - Request your doctor submit a detailed supplemental letter explaining exactly how your anxiety and depression prevent specific work functions - Document everything - dates, names, reference numbers from calls Don't give up! Most of these mental health claim denials can be overturned with proper documentation. The system is broken for sure, but you have rights and options. You've got 30 days to appeal once you receive the official notice, so time is on your side to get this sorted out. Keep advocating for yourself - you deserve support during your recovery!

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@Dmitry Petrov Thank you so much for the professional perspective! It s'really helpful to hear from someone in disability advocacy who sees these cases regularly. Your point about the system potentially showing disqualified "instead" of pending "for" manual review is interesting - I hadn t'considered that possibility. I m'definitely going to try the 8:01 AM calling strategy tomorrow and specifically ask about internal notes. The 30-day appeal window gives me some relief knowing I have time to get this sorted out. Do you happen to know if there s'a specific format or key phrases that doctors should use when describing functional limitations for mental health conditions? I want to make sure my psychiatrist and therapist know exactly what language will be most effective when they submit supplemental documentation. Your encouragement means a lot - it s'easy to feel defeated by this system when you re'already struggling with mental health issues.

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I'm going through the exact same nightmare right now! Filed my SDI claim 3 weeks ago for severe anxiety and PTSD, got disqualified yesterday with zero explanation. It's absolutely maddening when you're already dealing with mental health struggles and then the system that's supposed to help just creates more stress. After reading through all these responses, I'm convinced my issue is also the functional limitations problem. My therapist probably just wrote something generic about my conditions without explaining the specific ways they prevent me from working - like how my PTSD triggers cause me to freeze up during phone calls with clients, or how my anxiety makes it impossible to focus on detailed tasks for more than a few minutes at a time. I'm definitely trying the 8:01 AM calling strategy tomorrow (genius tip about not calling exactly at 8:00!). I'm also going to contact both my therapist and psychiatrist to get them to submit much more detailed letters about my specific functional limitations. It's so frustrating that we have to become experts in navigating this broken system when we're already struggling just to get through each day. But seeing all these success stories gives me hope that this can be resolved. Thanks everyone for sharing your experiences - it really helps to know we're not alone in this fight!

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@Keisha Thompson I m'so sorry you re'dealing with this too - it really does feel like we re'all fighting the same broken system! Your specific examples about PTSD triggers during phone calls and anxiety affecting focus are exactly the kind of detailed functional limitations everyone is saying we need. It sounds like you have a really clear understanding of how your conditions impact your work, which should help when you get your doctors to write more detailed letters. I m'planning to try the 8:01 AM calling strategy too - maybe we can all update each other on what we find out? Having this community of people going through the same thing has been such a lifeline. Good luck with your call tomorrow, and thank you for sharing your experience!

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Hey Keisha! I'm going through something very similar right now - my pregnancy disability ended in December and I just filed for PPD in January. I'm still waiting too (going on 2 weeks now) and it's so stressful not knowing when the payments will start again. From what I've read and what others have told me, the benefit amount should definitely stay the same since we're filing so close together. The base period calculation won't change between claims that are filed this close in time. One thing my doctor mentioned is that PPD claims sometimes take longer because they want to make sure it's properly documented as a separate medical condition from the pregnancy recovery. Have you been able to check your claim status online at all? Sometimes there are updates there even when they don't send notifications. Hang in there - I know the waiting and uncertainty is really hard, especially when dealing with PPD on top of everything else. You're not alone in this!

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Hi Fatima! Thank you so much for sharing your experience - it really helps to know I'm not the only one going through this right now. Two weeks of waiting must be so stressful for you too! I can check the status online and it just says "Your claim is being processed" with no other details, which is frustrating. I keep refreshing it hoping something will change but nothing so far. You're absolutely right about the PPD making everything harder - the anxiety and uncertainty about money is definitely not helping my mental health right now. It's like a vicious cycle. I really hope both of our claims get processed soon! Please keep me posted on how yours goes, and I'll do the same. We can get through this together!

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I'm so sorry you're going through this stress, Keisha! I went through almost the exact same situation in 2023 - pregnancy disability ended in March, then filed for PPD in April. Your weekly benefit amount will definitely stay the same since you're filing within the same benefit year. Both claims will use the same base period for calculating your benefits, so that $850/week should remain consistent. The processing time is unfortunately unpredictable. Mine took about 18 days, but I've heard anywhere from 2-6 weeks depending on how backed up they are. The key thing that helped speed mine up was having my doctor be very specific in the medical certification that PPD is a distinct condition from pregnancy recovery. One tip: if you have any energy for it, try calling EDD first thing in the morning right at 8am when they open. I found I had better luck getting through then rather than later in the day. Also, make sure to keep certifying for benefits even while it's processing - you can backdate once it's approved. You've got this, and the financial part should work out the same as your pregnancy claim! Take care of yourself during this difficult time.

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Thank you so much Ava, this is exactly what I needed to hear! It's such a relief to know that $850/week should stay the same. 18 days feels like forever when you're waiting but at least that gives me a realistic timeline to expect. I'll definitely try calling at 8am tomorrow - that's a great tip about timing! And yes, my doctor was very clear on the forms that PPD is completely separate from pregnancy recovery, so hopefully that helps move things along. I've been keeping up with certifying even though nothing's been paid yet, so glad to hear that was the right thing to do. The stress of not knowing when money will come in has definitely been making my PPD symptoms worse, so I'm trying to focus on the fact that it should all work out financially in the end. Really appreciate you taking the time to share your experience - it means a lot to know others have been through this exact situation and came out okay!

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I'm completely new to this community and to dealing with EDD disability claims, but I wanted to thank everyone for this incredibly helpful thread! I'm currently facing the exact same verification message issue - got the claim date adjustment notice (which I now understand is totally normal) along with that scary verification request, but there's absolutely no form available to complete anywhere in my account. As a newcomer, I was honestly terrified that I had somehow messed up my application or that my claim would be denied. Reading through everyone's detailed experiences and seeing how Javier got it resolved has been such a huge relief. It's amazing how this community comes together to help people navigate these confusing EDD glitches. I'm planning to try calling EDD first based on the success stories here, but it's so reassuring to know I have backup options like uploading documents proactively if calling doesn't work. The step-by-step advice from experienced members like Luca and the real-world examples from Isabella and Keisha have given me a clear action plan instead of just panicking. This is exactly the kind of supportive community that newcomers like me need when dealing with these stressful situations for the first time. Thank you all for sharing your experiences and solutions!

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Welcome to the community, Liam! I'm also new here and just dealt with this exact same verification glitch about two weeks ago. This thread has been such a lifesaver - I was absolutely panicking when I first saw that message thinking I'd done something wrong with my claim! What really helped me was following the advice here about calling EDD early in the morning. I finally got through on my third day of trying by calling right at 8am and waiting on hold for about an hour. The rep immediately knew what I was talking about and cleared the verification hold in literally 2 minutes - she said they see this system glitch multiple times every day now. One thing that made me feel better was when she explained that this verification message doesn't put your claim at risk at all - it's just a technical error that prevents processing until they remove it from their end. So definitely don't stress too much while you're trying to get through to them. You've got a solid plan with calling first and having the document upload as backup. This community really is amazing for helping newcomers navigate these confusing EDD issues!

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I'm new to this community and just wanted to say how incredibly helpful this thread has been! I'm currently dealing with my first SDI claim and got hit with the exact same verification message issue - the claim date adjustment (which I now understand is completely normal) plus that confusing verification request with absolutely no form to complete. As a newcomer to EDD's system, I was completely lost and starting to panic thinking I had messed something up. But reading through everyone's detailed experiences here has been such a relief. Seeing how Javier got it resolved by calling EDD and having the rep confirm it was just a system glitch, plus all the backup strategies people shared like Isabella's document upload approach, has given me so much confidence. I'm planning to try calling EDD first thing Monday morning based on all the success stories here. It's amazing how supportive this community is for people like me who are navigating these confusing EDD issues for the first time. Thank you to everyone who shared their experiences and solutions - this thread should honestly be pinned as a reference for this common verification glitch!

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Awesome update! So glad the Claimyr service worked for you and you got through to an actual agent. That's huge progress. Keep us posted on how long it actually takes once they receive your form - it'll help other people in similar situations know what to expect. The fact that you caught the date issue before mailing is going to save you so much hassle down the road!

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This is such a helpful thread! I'm in a similar situation where my doctor's office doesn't use the electronic system either. One thing I'd add is to make sure you keep the tracking number from your certified mail and save it somewhere safe. When I had to follow up on my claim, the EDD agent was able to look up exactly when they received my form using that tracking number. Also, if anyone is dealing with urgent financial situations while waiting for processing, you might want to look into whether you qualify for any emergency assistance programs in your county while your SDI claim is being processed. The wait can be stressful but it sounds like following the steps everyone outlined here really does work!

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This is really helpful advice about keeping the tracking number! I'm just starting this process myself and my doctor also refuses to use the electronic system. It's so frustrating that in 2025 we still have to deal with this paper/digital hybrid situation. Do you happen to know if there are any other common mistakes people make when submitting the paper Part B form? I want to make sure I get everything right the first time since it sounds like delays can be really stressful financially.

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I went through something very similar last year! Just want to emphasize what others have said - your employer's leave policies and the state benefits are completely separate systems. I was also confused because my company called it "maternity leave" but I still had to file my own claims with EDD for both SDI and PFL. One thing to watch out for - make sure you understand exactly when your current disability period officially ends so you can time your PFL application correctly. There shouldn't be any gap between the two if you want continuous benefits. And definitely get that disability extension paperwork submitted ASAP if your doctor agrees you need more recovery time. The 12-month window for PFL bonding is real, so you have plenty of time to figure out the best timing for your family. Don't let your employer's confusing terminology stress you out - you've earned these benefits through your payroll deductions!

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This is so reassuring to hear from someone who went through the same thing! I was definitely getting stressed by all the different terminology my HR was using. You're right about timing the applications correctly - I'll make sure to coordinate with EDD so there's no gap between my disability ending and PFL starting. It's good to know that the 12-month window gives me flexibility if I need to adjust the timing later. Thanks for sharing your experience!

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I'm going through almost the exact same situation right now! My baby was born in January and I've been on my company's STD plan. What really helped me was calling EDD directly to confirm that I could still file for state PFL even though my employer had their own "bonding leave" policy. The rep explained that as long as I've been paying into the state system through payroll deductions, I'm entitled to those benefits regardless of what my company calls their leave. One tip - when you do apply for PFL, make sure you have all your documentation ready including your baby's birth certificate and your doctor's clearance from disability. The process went much smoother for me when I had everything organized upfront. You've got this! These benefits are yours by right, not by your employer's permission.

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Thanks for sharing your experience! It's really helpful to hear from someone going through the same timeline. I'm definitely going to call EDD directly to get confirmation about my specific situation. Did you have any issues with the timing between when your disability ended and when your PFL started? I'm worried about accidentally creating a gap in benefits while I'm figuring out the paperwork. Also, how long did it take to get your PFL approved once you submitted everything?

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@James Johnson I actually had a similar timing concern! When I transitioned from disability to PFL, I made sure to submit my PFL application about a week before my disability benefits were scheduled to end. EDD processed it pretty quickly - I think it took about 10-14 days to get approved, and my first PFL payment came about 2 weeks after that. The key is to not wait until your disability actually ends to apply for PFL. You can apply while you re'still on disability as long as you re'planning to start PFL immediately after. Just make sure your doctor clears you from the medical disability before your PFL start date. I didn t'have any gap in benefits doing it this way, which was a huge relief financially!

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