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I'm so sorry you're going through this - the exact same thing happened to me with my knee injury last year! Went back to my retail job after 3 months on SDI, made it exactly 19 days before I had to call it quits again. The standing and walking all day just destroyed me. Since you're at 16 days, you'll definitely need the recurrence claim option in SDI Online. The process was actually much smoother than I expected once I got the paperwork right. My doctor wrote that it was a "failed therapeutic work attempt" due to incomplete healing of the same condition, and that language seemed to really help. One thing I wish I had done better - keep a daily log of your pain levels and what specific work tasks made it worse during those 16 days. EDD asked me for detailed info about why I couldn't continue, and having that documentation would have made it easier to explain. My recurrence got approved in about 2 weeks and I kept the same weekly benefit amount. No additional waiting period either since it was clearly the same condition within 60 days. Hang in there - you made the right call prioritizing your health!
I'm dealing with a very similar situation and this thread has been a lifesaver! I was on SDI for carpal tunnel syndrome for about 4 months, tried to go back to my data entry job 3 weeks ago thinking I was ready, but the constant typing brought back all the numbness and shooting pain within days. Reading everyone's experiences with recurrence claims has given me so much hope - I had no idea this option existed! Since I'm at 21 days back at work, it sounds like I'll need to file the recurrence claim through SDI Online. The advice about getting your doctor to use specific language like "premature return to work" or "therapeutic work trial" is incredibly valuable. @Elijah Knight - congratulations on getting your recurrence claim approved so quickly! Hearing your success story with keeping the full benefit amount and no additional waiting period is exactly what I needed to hear. I'm definitely going to ask my doctor to document which specific work tasks made my symptoms worse (the repetitive typing and mouse clicking were the worst triggers). Thanks to everyone for sharing their experiences - it's amazing how this community comes together to help each other navigate these complicated situations. You've all given me the confidence to move forward with my recurrence claim!
OMG thank you @Darcy Moore for actually getting through and getting real answers! 47 calls is dedication 💪 The data mismatch explanation makes so much sense - I bet that's exactly what's happening with mine too. Quick question though - when you fax those documents, do you need to include any specific reference number or case ID? And did they give you any kind of confirmation that they received the fax? I'm worried about sending sensitive docs into the void and having no way to track if they got them. Also going to start my own call counter today... wish me luck! 📞
@Omar Mahmoud I actually just went through this process last month! When you fax the documents, make sure to include a cover sheet with your full name, SSN last (4 digits only for security ,)and write RE: "SDI Error E311 - Identity Verification at" the top. I also included my claim number from my original application. They don t'give you a confirmation receipt, but I called back after 5 business days and they could confirm they had received my documents. Pro tip: keep a copy of everything you fax and take a photo of the fax confirmation page showing it went through successfully. The whole process took about 8 business days for me and then I was able to access my account again. Good luck with your calls! 🤞
This is exactly the kind of detailed info we need more of! @Connor Murphy thank you for sharing your experience - the cover sheet details and timeline are super helpful. I m'dealing with E311 right now too and was wondering about the fax confirmation process. Did you have any issues with the fax going through? I ve'heard some people say government fax lines can be finicky. Also, when you called back after 5 days to confirm receipt, did you have to go through the same endless phone tree or is there a direct number for the verification department? Really appreciate everyone sharing their actual experiences instead of just speculation! 🙏
Just wanted to add my experience with E311 for anyone still struggling with this. I had the same error for about 2 months and tried everything - clearing cache, different browsers, calling dozens of times, etc. What finally worked for me was actually going through my local SDI office in person. I know it's a pain, but sometimes face-to-face interaction cuts through all the system glitches. I brought all my documents (ID, Social Security card, medical forms) and they were able to fix whatever data mismatch was causing the E311 error right there on the spot. Took about an hour total including wait time. If you have a local office near you and can take the time off, it might be worth trying before going the fax route. Just make sure to call ahead and confirm what documents to bring so you don't waste a trip!
This is such good advice @Ava Garcia! I hadn't even thought about going in person - sometimes the old school approach really is the best. Do you happen to remember if there were any specific hours when the office was less crowded? I'm worried about taking time off work only to wait for hours. Also, did they give you any kind of confirmation or paperwork showing that the E311 issue was resolved? I'm paranoid about it coming back later! Thanks for sharing your experience - it's so helpful to hear what actually worked for people instead of just guessing.
I'm in almost the exact same boat right now! My first SDI payment showed as "paid" this past Thursday and I'm still waiting for it to hit my Credit Union account. Been fighting with EDD for months to get my claim processed after a shoulder injury, and now the waiting for the actual money is driving me crazy. Reading everyone's experiences here is such a relief - sounds like 2-3 business days is totally normal for first payments. I'm definitely setting up those bank alerts that people mentioned so I can stop obsessively checking my balance every few hours. The financial stress on top of dealing with recovery is no joke. Thanks to everyone for sharing their timelines - this community really helps when you're navigating this confusing system for the first time!
I totally feel your pain! I'm actually new to this community but going through something very similar right now. My first SDI payment was marked "paid" yesterday and I'm anxiously waiting too. It's so stressful when you're already dealing with an injury and can't work - the last thing you need is uncertainty about when the financial relief will actually arrive! Reading through this whole thread has been incredibly helpful though. It seems like Thursday to today (Tuesday) would put you right at that 3-business-day mark that everyone talks about for first payments. Fingers crossed both of our payments show up soon! I'm definitely taking everyone's advice about the bank alerts too - seems like a much better approach than constantly refreshing the banking app.
I'm going through this exact same situation right now! My first SDI payment was marked as "paid" yesterday (Tuesday) and I'm anxiously waiting for it to show up in my Wells Fargo account. I've been out of work for 3 weeks now due to a herniated disc and finally got my claim approved after what felt like endless paperwork and phone calls. Reading through everyone's experiences here is so comforting - it really sounds like 2-3 business days is the standard for first payments with the new direct deposit system. I'm definitely going to set up those bank alerts that several people mentioned so I can stop checking my account balance every 30 minutes! The financial stress while you're trying to recover from an injury is honestly overwhelming. Thank you to everyone who shared their timelines and tips - finding this thread was exactly what I needed today to calm my nerves about the waiting process!
I'm so glad you found this thread too! I'm actually dealing with the exact same timeline - my first payment was also marked "paid" yesterday and I'm waiting for it to hit my account. It's such a relief to see that everyone here has had similar experiences with the 2-3 day wait for first payments. The herniated disc situation sounds really tough - I hope your recovery is going well! I just set up bank alerts after reading all these suggestions and it already feels like it'll help reduce the anxiety of constantly checking. Based on everyone's experiences, we should hopefully see our payments by Thursday at the latest. Hang in there - sounds like we're both almost through the hardest part of this waiting game!
As someone new to this community who's currently dealing with a disability extension situation, I can't express how grateful I am for this incredibly detailed and helpful discussion! I'm about 3 weeks out from my claim expiring and my doctor also strongly prefers paper forms over the online system. Reading through everyone's experiences has been both educational and reassuring - it's clear that while the EDD system can be frustratingly inconsistent, there are definitely proven strategies that work. I'm particularly struck by how important the specific language is when calling - phrases like "medical necessity," "thorough evaluation of functional limitations," and "avoid gap in medically necessary benefits" seem to be much more effective than just asking for the form early. My plan based on all this advice: call the EDD Disability line at 1-800-480-3287 first thing Monday morning at 8 AM with all my information organized, emphasize the medical necessity aspect, and if I get a helpful rep, ask for their name and a reference number for my file. If that doesn't work, I'll have my doctor's office try the Medical Provider Helpline at 1-855-342-3645. I've also already started saving up 4-6 weeks of expenses as a buffer in case there are any processing delays, and I'm preparing my doctor for the possibility of using SDI Online as a backup plan if the paper form doesn't arrive in time. Thank you to everyone who shared such specific, actionable advice - this thread should definitely be saved as a resource guide for anyone facing EDD extension challenges!
Welcome to the community, Kennedy! Your comprehensive plan shows you've really absorbed all the key strategies from this amazing thread. I love how methodically you've organized your approach - having your information ready, multiple backup plans, and even the financial buffer saved up. That level of preparation will definitely serve you well when dealing with EDD's inconsistent system. One small tip to add to your excellent plan: when you call Monday morning, you might also mention that you're seeking to "ensure continuity of care during your recovery period" - that phrase sometimes helps reps understand that this isn't just about paperwork, but about maintaining essential medical support. Also, if the first call doesn't go your way, don't get discouraged - as we've seen throughout this thread, sometimes it really does take 2-3 attempts to find the right representative. This thread has truly become an incredible resource, and I'm confident your organized approach is going to lead to success. Looking forward to hearing your update - it'll be great to have another success story to encourage future community members facing similar challenges!
As someone who's been following this thread as a newcomer to the community, I'm amazed by how comprehensive and helpful everyone's advice has been! I'm currently in week 2 of my disability claim and already worried about what will happen when it expires since my recovery timeline is uncertain. Reading through all these experiences, it's clear that preparation is absolutely key. I'm bookmarking this thread and already planning to: 1. Start saving up 4-6 weeks of expenses now (rather than waiting until the last minute) 2. Have a conversation with my doctor early about the extension process and whether they'd be willing to use SDI Online if needed 3. Get familiar with the specific language that works with EDD reps ("medical necessity," "thorough evaluation," etc.) What strikes me most is how this community has basically created a step-by-step guide for something that EDD should make much clearer on their website. The fact that getting the DE 2525XX form early requires knowing exactly what to say and who to call is ridiculous, but at least now I'm prepared! Thank you especially to @Mikayla Davison for starting this discussion and to everyone who shared such detailed experiences. This thread is going to help so many people avoid the stress and financial hardship of unexpected benefit gaps. The generosity of this community in sharing practical knowledge is really incredible!
Welcome to the community, Everett! Your proactive approach is really smart - starting to prepare early in your claim rather than waiting until the last few weeks is such good thinking. It's refreshing to see someone planning ahead based on what they've learned from others' experiences rather than having to scramble at the last minute like so many of us did! Your three-point preparation plan is spot-on, especially having that conversation with your doctor early about their comfort level with different submission methods. Getting them on board with SDI Online as a backup option before you actually need it could save you a lot of stress later. And you're absolutely right that this thread has basically become the unofficial EDD extension guide that should exist on their website but doesn't! One thing you might also consider adding to your early preparation - when you do have that conversation with your doctor, ask them what specific documentation they would need to complete an extension form thoroughly. Some doctors prefer having updated imaging, recent therapy notes, or specific functional assessments ready, and knowing that in advance could help speed up the process when the time comes. You're going to be so much better prepared than most people when your extension time arrives. Thanks for recognizing how valuable everyone's contributions have been to this discussion - it really has become an incredible community resource!
Carmen Diaz
I'm currently going through something very similar with chronic shoulder pain from my assembly line job! My employer has repeatedly denied my requests for job rotation or lighter duties, and my physical therapist says the repetitive overhead motions are causing progressive damage to my rotator cuff. Reading through everyone's experiences here has been such a relief - I had no idea that voluntarily quitting wouldn't automatically disqualify me from SDI benefits! I've been forcing myself to work through increasing pain because I was terrified that leaving would mean no financial support during recovery. My orthopedic surgeon has been documenting my condition for the past 6 months and recently recommended I take at least 2-3 months off for intensive physical therapy and possible arthroscopic surgery. She's also noted that continuing my current job duties will likely lead to a complete rotator cuff tear requiring major reconstructive surgery. One thing I'm curious about - has anyone had experience with SDI while needing surgery during their claim period? I'm wondering if having a planned surgical procedure affects the approval process or benefit duration in any way. @Diego Vargas - your situation with chronic back pain and employer accommodation refusal sounds exactly like what these benefits are designed for. The fact that you have your doctor's support for a 3-month recovery plan is perfect documentation. Don't let anyone make you feel like you're not "disabled enough" - chronic pain that interferes with work is absolutely a legitimate disability! Thanks to everyone sharing their experiences - you're helping so many of us realize we have options when employers won't protect our health and safety.
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Lucas Kowalski
•Your shoulder situation sounds incredibly similar to what I went through with my chronic back pain! It's so frustrating when employers just refuse to make basic accommodations that could prevent serious injury. Regarding surgery during your SDI claim - yes, you can absolutely have surgery while on disability benefits! In fact, having a planned surgical procedure often strengthens your claim because it shows clear medical necessity for time off work. Just make sure your surgeon documents everything thoroughly, including pre-op restrictions and post-op recovery timeline. When I was on SDI, my doctor ended up recommending an epidural injection procedure about 2 months into my claim. EDD didn't have any issues with it - they just needed updated medical certification from my doctor about the continued need for disability leave during recovery. The key is keeping EDD informed through your medical provider about any changes in treatment plan. Your orthopedic surgeon can update the DE 2501 forms as needed if surgery becomes necessary. Your 6 months of documentation and surgeon's recommendation for 2-3 months off sounds like perfect medical evidence. The fact that continuing work could lead to complete rotator cuff tear is exactly the kind of "further harm" reasoning that SDI approves claims for. Don't let your employer's refusal to accommodate make you feel like you have to destroy your shoulder permanently. You deserve proper treatment and recovery time - that's literally what these benefits exist for!
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Harper Thompson
I'm going through almost the exact same situation with chronic lower back pain from my construction job! My employer has been completely unwilling to provide lifting restrictions or modified duties that my doctor recommended, and I've been agonizing over whether to quit because I was terrified it would disqualify me from any benefits. Reading through all these responses has been incredibly eye-opening and reassuring. I had no idea that SDI eligibility wasn't tied to employment status the way unemployment benefits are. The fact that so many people have successfully gotten approved after voluntarily quitting for health reasons gives me hope that I can finally prioritize my recovery without facing financial ruin. My doctor has been documenting my condition for the past 8 months and recently told me that continuing heavy lifting and prolonged standing is likely causing permanent damage to my spine. She's recommended at least 4 months off for physical therapy, pain management injections, and possibly surgery if conservative treatment doesn't work. The guilt and stress of feeling trapped between destroying my body or losing income has been almost as bad as the physical pain itself. But seeing how many others have successfully navigated this process makes me realize that staying in a job that's actively harming my health isn't sustainable or necessary. @Diego Vargas - thank you for asking this question! Your situation sounds so similar to mine, and all the responses here have been incredibly helpful for both of us. It's clear that chronic pain conditions with proper medical documentation are exactly what SDI is designed to support.
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