I'm dealing with almost the exact same situation! My SDI benefits stopped about two weeks ago after I reported some part-time work at a retail store. The certification form that usually shows up every two weeks just vanished from my UI Online account like it never existed. I also got that cryptic DE 2517-25 notice with absolutely no helpful information - just "complete required documentation" with no indication of what documentation or where to find it. It's like they deliberately wrote it to be as confusing as possible! After reading through all these comments, I tried the late-night login trick (around midnight) and actually found a "pending eligibility determination" message that doesn't show up during the day. Still can't access whatever form they want me to fill out though. I'm planning to try that employer services phone number approach tomorrow - calling their employer line and asking to be transferred to disability claims sounds way more promising than the endless busy signals on the main number. It's both reassuring and infuriating to see so many people dealing with identical issues. At least we know it's a system-wide problem and not something we did wrong! Thanks for starting this conversation OP - knowing we're not alone in this bureaucratic nightmare definitely helps. I'll update if the phone transfer trick works! 🤞

I'm dealing with something really similar right now! My SDI benefits stopped about a week ago and I'm also missing that biweekly certification form that usually shows up like clockwork. I've been reporting part-time hours from my job at a local clinic, and it feels like the system just freaked out over any income changes. That DE 2517-25 notice is absolutely maddening - "complete required documentation" but they don't tell you WHAT documentation or WHERE to find it! It's like they want us to fail. Reading through all these comments has been both helpful and eye-opening. I had no idea this was such a widespread issue! I'm definitely going to try some of the strategies people have shared: - The late-night login trick to see hidden messages - Calling right at 8 AM with the 1-2-1 prompts - That backdoor employer services transfer approach sounds brilliant - Reaching out to my assembly member's office It's honestly ridiculous that we have to become EDD navigation experts just to access benefits we've paid into. But at least knowing there's a whole community of us dealing with this broken system makes it feel slightly less hopeless. Thanks for starting this thread, OP! Sometimes just venting about bureaucratic nightmares with people who truly understand makes all the difference. Hang in there - we'll figure this out! 💪

I'm currently on day 11 of waiting for my extension approval after my doctor submitted paperwork for my herniated disc. This thread has been incredibly helpful and reassuring! It's crazy how many of us are going through the exact same waiting process right now. Reading everyone's experiences has taught me so much - I had no idea about that medical provider line that doctors can call, and I'm definitely going to ask my spine specialist about using it when I see them on Friday. The 2-4 week timeline that keeps coming up gives me hope, though I know each day feels like an eternity when you're stressed about bills. I'm also bookmarking that Claimyr service as a backup plan if I hit the 4-week mark without any movement. The combination of physical pain and financial anxiety is really tough, but seeing Jason's success story and all the support in this community makes me feel less alone in this process. Thanks everyone for sharing your timelines and tips - it's making such a difference for those of us currently in the waiting phase!

I'm on day 6 of waiting for my extension after my doctor submitted paperwork for my carpal tunnel surgery recovery. Reading through all these experiences has been both nerve-wracking and incredibly helpful - I had no idea this was such a common issue! It's reassuring to see that most people get approved within 2-4 weeks, though the range from 10 days to 6+ weeks shows how unpredictable the system can be. I definitely didn't know about that medical provider line that doctors can call - that seems like such valuable information that should be more widely known. I'm going to ask my hand surgeon's office about it at my follow-up appointment next week. Also saving the Claimyr info as a backup plan if things drag on past the 4-week mark. The financial stress on top of recovery is really challenging, but this community has been amazing for practical tips and moral support. Thanks Jason for sharing your resolution story - gives hope that even system glitches can be worked out! It's comforting to know we're all navigating this frustrating process together.

Maya, I just wanted to add my experience since I literally just went through this exact same situation last month! I filed my SDI claim online and my doctor only does paper forms too - I was SO stressed about it but it turned out to be completely fine. One thing that really helped me was asking my doctor's office to fax me a copy of the completed DE 2501 before they mailed it to EDD. That way I could see exactly what information they submitted and make sure all the dates matched what I put in my online application. It also gave me proof of what was sent in case there were any questions later. Also, I noticed you mentioned you're worried about running out of savings - have you looked into whether your employer offers any short-term disability benefits that might bridge the gap? Sometimes people forget to check if they have that coverage through work, and it can help while you're waiting for SDI to kick in. The timing really isn't as scary as it seems at first! Since you filed so quickly after your last day of work and you're staying on top of the doctor's paperwork, you should be in good shape. The 7-day waiting period starts from March 11th regardless of when your claim gets approved, which is actually in your favor. You're doing everything right by being proactive about this. Most delays happen when people wait too long to file or don't follow up with their doctors. Keep us posted on how it goes!

Maya, I just wanted to jump in and share my experience from filing SDI about 4 months ago! I had the exact same worry about doing the mixed submission (me online, doctor by mail), but it worked out perfectly fine. One thing that really helped reduce my stress was setting up a simple tracking system. I created a note in my phone with key dates: when I filed online, when I dropped off the DE 2501 to my doctor, when they promised to mail it, etc. It helped me stay organized and know exactly when to follow up without being pushy. Also, since you mentioned being worried about your savings - definitely check if your employer has any Employee Assistance Program (EAP) benefits. Some companies offer emergency financial assistance or can connect you with local resources while you're waiting for disability payments to start. It's worth a quick call to HR to ask! Your timing is actually really good - filing just a couple weeks after your last day of work puts you way ahead of most people. The fact that you're being so proactive about following up with your doctor shows you understand the importance of staying on top of the process. Wishing you a smooth surgery next week and hoping your claim processes quickly! This community has so many people who've been through this exact situation, so don't hesitate to ask if you run into any bumps along the way.

I'm dealing with this exact same issue right now! My extension was approved 5 days ago and I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, Forms tab, or physical mail. This thread has been incredibly helpful - I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely ridiculous that EDD sends that "extension approved" confirmation but doesn't mention you need to complete another form to actually receive payments! Based on everyone's experiences here, I'm going to try calling right at 8am tomorrow and ask specifically about: - The DE 2502 Continued Claim Certification form - Any "system flags" or data entry errors on my account - Pending actions that might be preventing the form from generating - Whether all my personal information is entered correctly in their system It's honestly shameful that we're all here troubleshooting EDD's broken system for each other because they can't provide basic instructions or make their process work properly. But this community support has been a lifesaver when you're already dealing with medical issues and bills piling up! @Andre Laurent I hope you were able to get this resolved by now! Thanks to everyone who shared their experiences and solutions - hopefully we can all get this nightmare sorted out soon. I'll update after my call tomorrow in case it helps others going through the same thing.

I'm going through this EXACT same nightmare right now! My extension was approved 7 days ago and shows correctly in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, not under Forms, nothing in physical mail either. I've been checking obsessively multiple times a day and getting more panicked as bills pile up. This thread has been such a lifesaver! I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely mind-blowing that EDD sends that "extension approved" text but conveniently forgets to mention "oh by the way, you still need to complete another form to actually get your money!" Based on everyone's advice here, I'm definitely going to try the 8am calling strategy tomorrow. I've written down all the key questions to ask: - Specifically mention the DE 2502 Continued Claim Certification form - Ask about any "system flags" or data entry errors on my account - Check for pending actions that might be blocking the form from generating - Verify that all my personal information is entered correctly in their system It's honestly ridiculous that we're all here doing EDD's job for them, troubleshooting their broken system and helping each other navigate what should be a straightforward process. But I'm so grateful for this community support when you're already stressed about medical issues and financial pressure! Thanks to everyone who shared their experiences and solutions - this collective knowledge is more helpful than anything EDD has provided! I'll definitely update after my call tomorrow in case it helps others dealing with this same bureaucratic nightmare. We're all in this together! 🤞

As someone brand new to both this community and the EDD SDI system, this entire thread has been incredibly enlightening and honestly pretty alarming! I just submitted my first disability claim last week for a knee injury and had no idea about these potential payment delays and random reviews with zero notification. Reading through everyone's experiences here - from @Aisha Khan's 2-week delay due to a random eligibility review to @Carmen Lopez's similar experience in January - it's clear that this is a systemic communication problem with EDD. The fact that they can hold payments without any automated notification to claimants is just mind-boggling in 2025. @Aisha Khan - so relieved you got your husband's payment resolved! The 8am calling strategy seems to be the consensus here. To all the other newcomers (@CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson) also dealing with delays - good luck with your calls! This community is already proving more valuable than any official EDD resource I've found. Thank you all for sharing your real-world experiences and creating a space where we can actually get useful information about navigating this broken system!

Just joining this community as a newcomer dealing with my own EDD nightmare! This thread has been absolutely invaluable - I'm currently on day 8 of waiting for my SDI payment after certification and was starting to think I was the only one experiencing this. Reading about @Aisha Khan's experience with the random eligibility review that EDD never bothered to notify her about is both reassuring and infuriating. It's 2025 and we're dealing with a system that operates like it's stuck in the stone age! The fact that 5% of claims get randomly selected for review with zero communication to claimants is just unacceptable. I'm definitely going to try the 8am calling strategy that worked for @Aisha Khan. To all the other newcomers dealing with similar delays (@CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson @Fatima Al-Qasimi @Nick Kravitz) - it's oddly comforting to know we're not alone in this broken system! Thank you all for sharing your real experiences and creating this supportive community. It's honestly more helpful than anything I've found on EDD's official website. Will definitely update once I manage to get through to them!