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I just wanted to say how incredibly helpful this entire thread has been! As someone who's never dealt with disability benefits before, I was honestly pretty anxious about the whole process. But reading through everyone's experiences and practical advice has made me feel so much more prepared and confident. The biggest takeaways for me are: apply March 5th-6th for my March 15th surgery, definitely choose direct deposit over the debit card, check my wage history thoroughly before applying, and budget for 7 weeks of payments rather than 8. I had no idea about things like the 7-day waiting period, the potential for wage reporting errors, or how important the timing of the application could be. I'm going to work through that checklist someone shared, contact my surgeon's office about their medical certification timeline, and use the benefit calculator tool this week. It's such a relief to know that other people have successfully navigated this process and that the anticipation is worse than the actual experience. Thank you all for taking the time to share your knowledge and experiences. This community is amazing, and I feel so much better prepared for both the application process and my recovery period now!
I'm so glad this thread has been helpful for you! As someone new to this community, I've been reading through all these responses and I'm amazed at how supportive and knowledgeable everyone is here. I'm not going through a disability claim myself right now, but I'm bookmarking this entire conversation for future reference - you never know when you might need this information. The level of detail everyone has shared, from the specific timing advice to the financial planning tips, is just incredible. It really shows how much this community cares about helping each other navigate these complicated systems. Best of luck with your surgery and recovery - sounds like you're going to be well-prepared thanks to all the great advice here!
I went through the SDI process for my herniated disc surgery about 6 months ago, and I want to share something that really caught me off guard - the potential for appeals if your benefit amount seems wrong. After reading through this thread, I realized I should have checked my wage history more carefully before applying. My calculated benefit was lower than expected, and it wasn't until after I was already receiving payments that I discovered my previous employer had under-reported my overtime wages from my highest quarter. You CAN appeal the benefit determination, but it's much easier to catch and fix wage reporting issues BEFORE you submit your initial application. So definitely take everyone's advice seriously about thoroughly reviewing your wage history in the SDI Online system and comparing it to your actual pay stubs and W-2s. Also, since you mentioned this is surgery-related, make sure your doctor is very specific about your work restrictions on the medical certification. Vague language like "limited activity" can sometimes cause delays, while specific restrictions like "no lifting over 10 pounds, no prolonged standing" get processed faster in my experience. One more thing - if you have a Health Savings Account (HSA), you can use those funds for medical expenses during your recovery without any tax penalty, which can help stretch your reduced income further. Just thought that might be helpful for your financial planning!
This is really valuable information about the appeals process, Max! I hadn't even considered that wage reporting errors could be corrected after the fact, but you're absolutely right that it's much better to catch these issues upfront. Your point about being specific with work restrictions is also really helpful - I'll make sure to discuss this with my surgeon so they provide detailed limitations rather than vague descriptions. The HSA tip is great too - I do have one and hadn't thought about using those funds strategically during my recovery period. It sounds like there are so many little details that can make a big difference in both the benefit amount and the overall process. Thanks for sharing your experience with the appeal situation - it's a good reminder to be really thorough with that wage history review everyone keeps mentioning!
Friendly reminder to take care of yourselves while dealing with this stress, folks. Don't let EDD drama consume your life. Remember to breathe, stay hydrated, and maybe scream into a pillow once in a while. We're all in this together! 💪
I'm going through the exact same thing right now! Filed my PFL claim about 5 weeks ago and it's been stuck on "pending" ever since. The phone system is absolutely ridiculous - I've probably spent 20+ hours on hold just to get disconnected. Reading through all these comments, it sounds like contacting my assembly member might be the way to go. Has anyone had luck with specific assembly offices being more responsive than others? Also really considering that Claimyr service that @Sofia Peña mentioned, even though $20 feels steep just to talk to someone who should be accessible for free 😤 Thanks for starting this thread - at least we know we're not alone in this nightmare!
Welcome to the PFL waiting game club! 😅 5 weeks is rough - I'm only at 3 weeks but already feeling like I'm losing my sanity. The phone system is definitely a joke, I've had the same experience with getting disconnected after hours of waiting. I'm definitely going to try the assembly member route too after seeing all the positive feedback here. Seems like that's been the most consistent success story from everyone. And yeah, that $20 for Claimyr does sting when we shouldn't have to pay extra just to reach someone, but honestly if it works it might be worth it for peace of mind. Thanks for sharing your experience - it really does help knowing we're all dealing with this together! Keep us posted on how the assembly member contact goes 🤞
I'm so glad I found this thread! I'm actually in a very similar situation right now - my SDI benefits are supposed to end next week but my physical therapist says I need at least another month before I can return to my desk job due to ongoing back issues. I've been calling EDD for days with no luck getting through, and I had no idea about the DE 2525XX form or that I could download it myself. This community is amazing - you've all provided more helpful information in one thread than I could find anywhere on EDD's website! I'm printing out that form right now and scheduling an appointment with my doctor for this week. Thank you especially to everyone who shared the direct link and specific tips about electronic submission. It's frustrating that we all have to become EDD experts just to get our legitimate benefits, but at least we can help each other navigate this broken system!
Welcome to the community, Yuki! I'm so glad you found this thread too - it's been such a relief to discover I'm not the only one dealing with EDD's terrible communication system. Your situation with the back issues sounds really challenging, especially since desk work can be so hard on your back when you're not fully recovered. Definitely get that DE 2525XX form to your doctor ASAP - from everything everyone has shared here, the key seems to be getting ahead of the paperwork and being really specific about why you can't perform your job duties yet. Physical therapy extensions seem totally legitimate based on what others have mentioned. Make sure your PT documents exactly what limitations you have that prevent you from sitting at a desk for extended periods. Good luck with your appointment this week, and keep us posted on how it goes! This community has been such a lifesaver for navigating all this bureaucracy.
I'm just joining this community after struggling with my own SDI extension issues, and wow - this thread has been incredibly helpful! I went through almost the exact same situation about two months ago where my doctor kept asking for some form that never arrived in the mail, and I spent weeks in panic mode thinking I'd lose my benefits. What finally worked for me was downloading that DE 2525XX form directly from the EDD website (thanks for sharing that link earlier!) and pushing my doctor's office to submit it electronically through SDI Online. The electronic submission made such a huge difference - I got confirmation within 48 hours instead of waiting weeks wondering if a paper form got lost in the mail again. One tip I'd add: if your doctor's office seems hesitant about electronic submission, ask to speak with their billing department or medical records staff. They're often more familiar with insurance and disability systems than the front desk. My doctor's office initially said they "didn't do electronic submissions" but it turned out their billing coordinator had been using SDI Online for years! Sienna, it sounds like you're all set for your appointment now with the form and all this great advice. The stress is so real when you're caught between EDD's bureaucracy and medical needs, but you're handling it exactly right by being proactive. Hope everything goes smoothly and you can focus on recovery instead of paperwork stress!
Hey Miguel! I just want to add one more thing that might help - if you're having trouble getting through on the phone, try calling right before lunch time around 11:30am or mid-afternoon around 2:30pm. I know it sounds counterintuitive, but I've noticed the hold times are sometimes shorter during those "off-peak" hours when fewer people think to call. Also, if you do get through to someone, don't hang up until you get a case number or reference number for your correction request - that way you can reference it if you need to call back. I made a similar mistake on my claim (put my old job instead of current one) and it felt like the end of the world at the time, but honestly these things happen and they have processes in place to fix them. You've got this! Keep us updated on how it goes.
That's such a smart tip about the off-peak calling times! I never would have thought to try 11:30am or 2:30pm - everyone always says to call first thing in the morning. It makes total sense that fewer people would think to call during those times. And you're absolutely right about getting a case/reference number - that's probably going to be crucial if I need to follow up multiple times. It's really comforting to hear from so many people who've been through similar situations. I was feeling pretty alone and stupid about this mistake, but it sounds like these kinds of errors are way more common than I realized. I'm feeling much more optimistic about getting this resolved now. I'll definitely keep everyone posted on how it goes - this community has been incredibly helpful!
I've been following this thread and just wanted to share my recent experience that might help! I made a similar mistake on my PFL claim about 3 months ago - accidentally entered my own birthdate in the care recipient section instead of my father's. What ended up working best for me was a combination approach: I submitted a message through the SDI Online portal first (like others mentioned), then followed up with calls using the specific SDI number (1-877-238-4373) that Isabella shared. The portal message created a paper trail, and when I finally got through on the phone, they could reference it immediately. It took about 6 tries calling over 2 weeks, but I found Tuesday around 8:20am worked best for me. The rep was actually really understanding and said these care recipient mix-ups are among the most common errors they see. The whole correction process took about 4 weeks once they made the change. Hang in there Miguel - you're definitely not alone in this, and it's absolutely fixable! The system is frustrating but the people behind it do understand that mistakes happen, especially when you're dealing with stressful family situations.
Paolo, this is incredibly reassuring! Your experience sounds almost identical to what I'm going through - I can't believe how common these care recipient mix-ups actually are. It makes me feel so much better knowing that the reps understand and see this type of mistake regularly. I love your combination approach of doing both the portal message AND the phone calls - having that paper trail in place before calling seems like such a smart strategy. The Tuesday 8:20am timing is really specific and helpful too. Four weeks for the correction process is actually better than I was expecting after reading some other EDD horror stories. Thank you for sharing your experience and for the encouragement - it really helps to know there's light at the end of this tunnel! I'm going to start with the portal message today and then begin the calling campaign next week.
Giovanni Ricci
Update: My doctor's office submitted the extension paperwork yesterday! They said they included detailed notes about why I can't return to construction work yet. Now I'm just waiting to see if/when it gets approved. Thanks everyone for your help - I would have been completely lost without your advice!
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Connor Murphy
•That's great news! Keep checking your SDI Online account for updates - you should see the status change once EDD processes the extension. The detailed notes from your doctor will definitely help since construction work has specific physical requirements. Fingers crossed it gets approved quickly so you don't have any gap in benefits!
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Javier Gomez
Great to hear you got the paperwork submitted! Just a heads up - you might want to call EDD's SDI customer service line in about a week if you don't see any updates in your online account. Sometimes extension requests get stuck in the system and a phone call can help move things along. I know the wait times are brutal, but it's worth it to avoid any potential gaps in your benefits. Also, make sure you continue doing your bi-weekly certifications even while the extension is pending - you don't want to miss any certification periods. Keep us posted on how it goes!
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Oscar O'Neil
•Thanks for the tip about calling EDD if nothing updates! I definitely don't want to risk any gaps. Quick question - do you know if there's a specific time of day that's better for getting through to their customer service? I've heard the wait times can be several hours. Also, should I keep doing my certifications right up until my current claim expires on 8/18, or do I need to wait for the extension to be approved first?
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