< Back to California Disability

Finley Garrett

EDD denied my postpartum SDI claim - urgent help with DE 1000A appeal form

Completely blindsided by EDD disqualifying my postpartum disability claim! I delivered my baby four weeks ago and filed for SDI immediately after. Today (4/15/2025), I received this disqualification notice saying I need to submit a DE 1000A form and 'Notice(s) of Determination' - whatever that means. My OB/GYN already certified my disability through the online system, so I'm beyond confused why they're denying benefits when I'm clearly eligible for postpartum recovery. The notice doesn't even explain WHY I was disqualified! Has anyone successfully appealed a wrongful postpartum disqualification? Two urgent questions: 1) Can I handle this appeal by phone instead of mail? They listed 1-800-480-3287, but I've heard horror stories about wait times. 2) If I have to mail the DE 1000A, WHERE do I send it? The notice literally gives no mailing address! I'm sleep-deprived with a newborn and now have to deal with this bureaucratic nightmare. Any advice appreciated!

Sorry to hear you're dealing with this while caring for a newborn! Unfortunately, you can't appeal by phone - the DE 1000A must be submitted in writing. The mailing address should be on the disqualification notice (usually bottom or back page), but if not, send it to: EDD Appeals Office, PO Box 826880, Sacramento, CA 94280. Common reasons for postpartum disqualification include: 1) Your doctor entered dates incorrectly in the certification, 2) You had employment gaps before delivery, or 3) They're confusing your claim with Paid Family Leave instead of disability. I'd recommend writing a detailed letter explaining your situation along with your DE 1000A. Include your doctor's certification paperwork if you have a copy. Appeals usually take 30-45 days to process, but postpartum cases often get expedited.

0 coins

Thank you so much for the address! I checked everywhere on the notice and it's seriously not there. I think you're right about them confusing my claim with PFL - the letter mentions something about "caring for family member" which isn't what I applied for. I applied for regular disability for MY recovery from childbirth. Should I call them first to try sorting this out before submitting the appeal? Or just go straight to appealing?

0 coins

omg this EXACT thing happened to me in January!!! they mixed up my SDI claim (for recovery from birth) with a PFL claim (for bonding) and denied me too! so stupid bc they're completely different benefits. i had to appeal and it was a NIGHTMARE. took almost 2 months to resolve. make sure u write "POSTPARTUM DISABILITY - NOT PFL" in big letters on your appeal form.

0 coins

Oh no, 2 months??? I can't wait that long without income! Did you try calling them first, or did you just submit the appeal right away? I'm wondering if I can get this fixed faster by phone.

0 coins

You should ABSOLUTELY try calling first before going through the appeal process! The EDD phone system is terrible, but if you can actually reach a human, they can often fix these mix-ups on the spot if it's a clear error like confusing SDI with PFL. The problem is getting through - that number you listed (1-800-480-3287) is correct, but you'll likely be disconnected multiple times due to "high call volume." I had success using Claimyr to get through to EDD when I had a similar issue with my disability claim. It's a service that connects you directly to an EDD agent, bypassing the hold times. Their website (claimyr.com) has a video demo showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd I was skeptical at first but tried it out of desperation and got through to an actual EDD rep in minutes instead of days of calling. The agent was able to fix a similar mix-up on my claim without me having to mail anything or wait for an appeal.

0 coins

does that service really work?? i spent literal DAYS trying to get through to edd last year. kept getting hung up on after waiting for hours

0 coins

Yes, it worked for me and several people in my disability support group. You don't pay unless you actually get connected to an EDD rep. I was connected in about 15 minutes versus the days I spent trying on my own.

0 coins

I think the SDI system is DELIBERATELY designed to be confusing to deny people benefits!!!! My sister had the EXACT same issue with her postpartum claim in 2024. They denied it saying she "wasn't disabled" when she literally just gave BIRTH!!!! The whole system is broken and they dont care about new mothers AT ALL!!!!! Even after she appealed and won they took FOREVER to pay her back benefits. its all a SCAM!!!!

0 coins

While I understand your frustration with EDD, this doesn't seem to be deliberate - it's more likely administrative error. EDD processes thousands of claims daily with outdated systems and insufficient staff. Postpartum claims particularly have high error rates because they can be confused with PFL claims. The appeal process does work, though it takes time. I'd advise the original poster to both call (using whatever method works to get through) AND submit the appeal paperwork to protect their rights while trying to resolve it faster by phone.

0 coins

As others have mentioned, this is almost certainly a mix-up between SDI and PFL. Here's what I recommend (I'm a benefits coordinator and see this frequently): 1. Call EDD using the number you have. Best times to call are Tuesday-Thursday between 8:00-8:30am or 4:30-5:00pm. Be prepared with your claim ID, EDD Customer Account Number, and delivery date. 2. While trying to call, also complete and mail the DE 1000A appeal form. This protects your rights in case the phone resolution doesn't work. Your appeal must be postmarked within 30 days of the disqualification notice date. 3. On your appeal form, clearly state: "This is a postpartum disability claim for my own recovery from childbirth on [date]. This is NOT a Paid Family Leave claim. My physician has certified my disability period." 4. If you have a copy of your doctor's certification, include it with your appeal. 5. Send your appeal via certified mail or with delivery confirmation so you have proof of submission. This type of administrative error happens often but is usually corrected once a human reviews your claim. The key is getting someone to actually review it!

0 coins

This is so helpful, thank you! I'm definitely going to try calling during those specific time windows. And I'll mail the appeal with tracking like you suggested. Do you happen to know if my doctor needs to resubmit anything, or is their original certification still in the system?

0 coins

Your doctor's original certification should still be in the system, but it wouldn't hurt to contact their office to confirm the dates they submitted. Sometimes the disqualification happens because the doctor entered recovery dates incorrectly or didn't specify it was for postpartum recovery. Having them check their records might help identify the issue. But no, they shouldn't need to resubmit unless the EDD specifically requests it.

0 coins

btw make sure u read the ENTIRE notice carefully. my disqualification had the mailing address hidden on like page 3 in tiny print. its probably there somewhere!!

0 coins

I just triple-checked all 4 pages and it's seriously not there! Just the phone number and their general website. So weird. Thanks for the suggestion though!

0 coins

Quick update on timing: Appeals filed now (April 2025) are taking 6-8 weeks minimum according to someone in my disability support group who just went through this process. If you can resolve by phone, that's definitely the fastest route. Just make sure you get the name of any representative you speak with and request a confirmation number for any changes they make to your claim. Document everything!

0 coins

6-8 WEEKS?! That's insane! I'm definitely going to try the phone route first thing tomorrow morning. I'll update here if I make any progress for others who might run into the same issue.

0 coins

I had my baby in February and got approved for SDI right away but then had issues switching to PFL after my 6 weeks disability. The whole system is confusing! Good luck mama!

0 coins

Thanks! I'm not even thinking about the PFL transition yet - just trying to get my basic disability approved first! But that's good to know I might face issues with that transition too.

0 coins

UPDATE: I finally got through to EDD this morning! Used the Claimyr service someone mentioned and got connected to an agent in about 20 minutes. The representative confirmed exactly what you all suspected - they somehow processed my claim as a PFL bonding claim instead of disability for postpartum recovery. She said this happens frequently (which is ridiculous!) and was able to correct it in the system. My claim is now being reprocessed as SDI with my doctor's original certification. She said to allow 7-10 days for processing and I should see a payment after that. HUGE relief! I'm still going to mail the appeal form as a backup just in case, but the rep seemed confident it would be fixed now. Thank you all for your help and suggestions!

0 coins

That's great news! Smart move to still send in the appeal as backup - I've seen these claims "fixed" only to hit another snag later. But it sounds like you're on the right track now. Hope you get paid soon!

0 coins

thx for the update! so glad u got it fixed! enjoy ur baby ❤️

0 coins

Congratulations on getting this resolved! This is such a perfect example of why the EDD system needs major reform - there's no reason postpartum disability claims should be getting mixed up with PFL claims so frequently. For future readers who might face similar issues, your experience shows that calling really can be more effective than the appeal process when it's a clear administrative error like this. Just goes to show how important it is to have multiple people confirm what type of claim you're actually filing when you submit. Thanks for updating us with the resolution - stories like yours help other new parents navigate this confusing system!

0 coins

So glad to see a success story here! As a new member, I've been lurking and reading about all these EDD horror stories, but your update gives me hope that things can actually get resolved. It's really helpful that you shared the specific service you used to get through - I'm bookmarking that for future reference. The fact that this mix-up happens "frequently" according to the EDD rep is honestly shocking though. You'd think they'd have better systems in place to prevent disability claims from getting confused with family leave claims. Anyway, congrats on getting it sorted and thanks for taking the time to update everyone!

0 coins

Mei Liu

Welcome to the community! I'm a new member here but have been following disability claim issues closely. Your story is really encouraging - it shows that persistence pays off even when dealing with EDD's confusing system. I'm curious about the Claimyr service you mentioned - did you have to pay anything upfront or only if they successfully connected you? I'm dealing with my own EDD issues (not pregnancy related) and have been hesitant to try third-party services. Also, did the rep give you any reference number or case notes about the correction they made? I've heard it's important to document these phone conversations in case the fix doesn't stick. Thanks for sharing your experience and congrats on your new baby!

0 coins

Hi Mei! Welcome to the community as well! I'm also relatively new here but have found this group incredibly helpful for navigating EDD issues. To answer your questions about Claimyr - you only pay if they successfully connect you to an EDD representative, which I thought was fair since there's no risk if it doesn't work. The fee was around $20 I think, which seemed worth it considering I probably would have spent days trying to get through on my own. The EDD rep did give me a confirmation number for the correction (I wrote it down along with her name and the date/time of the call). She also mentioned that I should see the status change in my EDD portal within 24-48 hours, which I'm keeping an eye on. Definitely recommend documenting everything when you do get through to them - I've learned that from reading other posts here! Good luck with your own EDD issues - this community has been a lifesaver for figuring out how to navigate their system. Hope you get your situation resolved soon!

0 coins

Welcome to the community! I'm also fairly new here but have been dealing with my own EDD disability claim issues. Your success story is really encouraging - it shows that sometimes the system does work when you find the right approach. The fact that you got connected through Claimyr in just 20 minutes versus potentially weeks of appeals is amazing. I'm curious about one thing - when the EDD rep corrected your claim from PFL to SDI, did she mention if this affects your future eligibility for actual PFL bonding time? I know some people want to take both disability for recovery AND later take PFL for bonding, so I'm wondering if the system mix-up could complicate that transition. Also, for other new parents reading this, it might be worth calling your doctor's office to double-check what type of claim they certified you for when they submit the paperwork. It sounds like the confusion might sometimes start there if the medical certification isn't clear about whether it's for disability recovery versus family bonding. Thanks for sharing your experience and keeping the community updated - stories like yours help all of us navigate this confusing system!

0 coins

Great question about the PFL eligibility! I was wondering about that too since I'm planning to take bonding time after my disability period ends. The EDD rep I spoke with didn't specifically mention whether the mix-up would affect future PFL eligibility, but she did say that my disability claim would run the normal 6-8 weeks for postpartum recovery. I'm assuming I can then apply for PFL after that, but I should probably call back to confirm before my disability period ends. Your point about checking with the doctor's office is really smart - I wish I had thought to do that earlier. It would have saved a lot of stress! For anyone reading this who's about to file, definitely confirm with your OB what type of claim they're certifying you for when they submit the paperwork. Thanks for the warm welcome to the community! It's been such a relief to find other people who understand how frustrating the EDD system can be. Hopefully my experience helps other new parents avoid the same confusion I went through.

0 coins

Welcome to the community and congratulations on resolving your claim! As a newcomer here, I've been reading through various EDD disability posts and your experience really highlights both the frustrations and potential solutions with the system. It's incredible that what seemed like a major bureaucratic nightmare got resolved with one phone call once you reached the right person. Your story is particularly valuable because it shows the importance of having multiple strategies - you were prepared to go through the formal appeal process but also tried the phone route first. The fact that Claimyr worked so well is encouraging for those of us who might face similar issues. I'm curious about the timeline - you mentioned filing "immediately after" delivery four weeks ago, but received the denial on 4/15/2025. Do you know if there's typically a standard processing time for postpartum disability claims, or does it vary widely? I'm asking because I might be in a similar situation soon and want to know what to expect. Also, for future reference, did the EDD rep mention anything about how to avoid this type of mix-up when initially filing? It seems like such a common problem that there should be clearer guidance upfront about the difference between SDI and PFL applications. Thanks for taking the time to update everyone with your resolution - success stories like yours give the rest of us hope that these issues can actually be fixed!

0 coins

Welcome to the community Miguel! As another newcomer, I found your questions really thoughtful. From what I've been reading in other posts here, processing times for postpartum SDI claims seem to vary quite a bit - some people get approved within a week or two, while others (like the original poster) run into these administrative mix-ups that cause delays. It really seems to depend on whether your claim gets flagged for any reason or processed smoothly through their automated system. Your point about clearer guidance upfront is spot on. From lurking in this community, it seems like the SDI vs PFL confusion is one of the most common issues new parents face. It would be so helpful if EDD had better education materials or even just clearer language on their application forms to prevent these mix-ups from happening in the first place. I'm also planning ahead for a potential disability claim in the coming months, and posts like this one have been incredibly valuable for understanding what to expect and how to advocate for yourself if issues arise. This community seems like such a great resource for navigating these complex systems!

0 coins

Welcome to the community! As a newcomer here, I've been following this thread with great interest since I'm currently pregnant and will likely need to file for postpartum SDI in a few months. Your experience has been incredibly educational - both the initial frustration and the ultimate resolution. What strikes me most is how a simple administrative error (mixing up SDI with PFL) can cause so much stress for new parents who are already dealing with recovery and caring for a newborn. It's encouraging that the phone route worked so quickly once you got through to an actual person, but also concerning that this type of mix-up happens "frequently" according to the EDD rep. For those of us preparing to file future claims, your story highlights several key lessons: 1) Document everything from the start, 2) Don't be afraid to try multiple approaches (phone AND written appeal), 3) Services like Claimyr can be worth the cost if you're getting nowhere with regular calls, and 4) Always get confirmation numbers and rep names when changes are made. I'm bookmarking this entire thread as a reference guide for when I file my own claim. Thank you for taking the time to update everyone with your resolution - success stories like yours give the rest of us confidence that these issues can be resolved with persistence. Congratulations on your new baby and getting your benefits sorted out!

0 coins

Welcome to the community Norah! As another newcomer, I really appreciate how you've summarized the key takeaways from this thread - that's exactly the kind of actionable advice I was hoping to find here. Your point about this being educational for those of us preparing to file future claims is so true. Reading through everyone's experiences has definitely opened my eyes to potential pitfalls I never would have thought of. I'm also expecting and will likely need SDI in the coming months, so I'm taking notes on all the strategies mentioned here. The fact that you're already bookmarking this thread shows great preparation! It seems like having a game plan before you actually need to file can make a huge difference if issues arise. One thing that really stood out to me from this entire conversation is how supportive this community is. Even though the EDD system seems frustrating and confusing, having experienced people share their knowledge and solutions makes it feel much more manageable. I'm grateful to have found this resource before I need it rather than scrambling to figure things out in crisis mode like the original poster had to do. Thanks for the thoughtful summary and congratulations on your upcoming arrival! Hopefully both of our future SDI experiences will be smooth sailing now that we know what to watch out for.

0 coins

California Disability AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today