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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I went through this exact same nightmare a few months ago! What finally worked for me was calling EDD directly and explaining the ID.me situation. They were able to put a note on my file and process my claim through their alternative verification process. The number is hard to get through to, but keep trying early in the morning (like 8:01 AM sharp). Also, if you have any physical documents like your SSN card, birth certificate, or previous tax returns, have them ready - they might ask you to mail or fax copies. Don't lose hope, there are ways around this ID.me mess!
This is exactly what I needed to hear! Thank you so much for sharing your experience. I'm going to try calling EDD first thing tomorrow morning at 8:01 AM sharp. Did you have to wait long once you got through, or were they pretty quick to help you set up the alternative verification?
I just went through this exact same issue last month! Here's what finally worked for me: I called the EDD disability line at 1-800-480-3287 and pressed 1 for English, then 4 for disability, then 0 to speak to a rep. When I explained my ID.me was suspended, they transferred me to their technical support team who was able to bypass the ID.me requirement and let me file over the phone. It took about 2 hours total (including hold time) but they processed everything right then and there. Also, make sure you have your Social Security number, previous employer info, and medical documentation ready before you call. The key is being persistent and explaining that the ID.me suspension is preventing you from filing your claim. Don't give up - there are definitely workarounds!
This is super helpful! I'm definitely going to try this approach. Quick question - when you said they transferred you to technical support, did they do that automatically once you mentioned ID.me issues, or did you have to specifically ask for that department? I want to make sure I explain the situation clearly when I call.
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I'm dealing with this exact same situation and was so relieved to find this thread! I've been on SDI since July for a workplace shoulder injury, got my first DE 2525XX form in September when I switched to an orthopedic specialist, and just received another identical form this week. I was absolutely convinced they were going to terminate my benefits or that I had done something wrong with my previous submission. Reading through everyone's experiences here has been incredibly reassuring - it's clear this is just EDD's standard quarterly verification process, even though they do an absolutely terrible job of communicating that! A simple note saying "routine medical recertification - required every 3-4 months for ongoing claims" would prevent so much unnecessary panic and confusion. I'm scheduling with my orthopedist tomorrow morning to get this completed ASAP. Based on all the great advice in this thread, I'm going to ask them to prioritize it and complete it same-day during my appointment, and make sure they include detailed current functional assessments even though my recovery has been pretty stable. This community is amazing - you all provided more clarity and useful information in one thread than I could find anywhere on EDD's website or get from their phone system. It's such a relief to know this is just normal bureaucratic routine and not some kind of red flag with my claim. Thank you everyone for sharing your timelines and experiences!
I'm so glad you found this thread helpful too! Your timeline is almost exactly like mine and so many others here - it really shows how this is just EDD's standard process, even though they make it feel like something urgent or problematic. I was also convinced there was an issue with my claim when I got that second identical form with zero explanation. Your shoulder injury recovery situation sounds very similar to what others have shared. One thing I learned from reading everyone's experiences is that orthopedic specialists are usually really familiar with these EDD forms since they deal with a lot of work injury cases, so they should be able to turn it around quickly for you. The same-day completion approach seems to work well based on what others have reported. And you're absolutely right about including detailed functional assessments - even if your recovery is stable, EDD apparently wants to see current evaluation rather than just "no change" from previous forms. It's amazing how this one thread has been more informative than all of EDD's official resources combined. At least now we all know what to expect for the next round in a few months and won't panic when those forms arrive! Good luck with your orthopedist appointment tomorrow!
I'm going through this exact same situation and was panicking until I found this thread! Started my SDI claim in June for anxiety and depression, got my first DE 2525XX form in August when I switched from my primary care doctor to a psychiatrist, and just received another identical form yesterday. Like everyone else here, I was convinced they were going to cut my benefits or that something was wrong with my claim. This thread has been such a lifesaver - I had no idea this was just routine quarterly verification! It's honestly ridiculous that EDD doesn't include any explanation on these forms about why they're requesting the same information again. Mental health conditions can be particularly tricky with these forms since the symptoms aren't always visible, so I'm definitely going to make sure my psychiatrist is thorough about documenting my current functional limitations and how my conditions specifically impact my ability to work. I'm calling my psychiatrist's office first thing tomorrow to schedule an urgent appointment. Based on all the excellent advice here, I'll ask them to complete it same-day during my appointment and make sure they include detailed current assessments even though my treatment has been fairly stable. Thank you everyone for sharing your experiences and timelines - this community has provided more useful information than hours of trying to navigate EDD's confusing website or their impossible phone system. It's such a relief to know this is just bureaucratic routine and not a red flag with my claim!
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I'm so glad you posted about this and didn't fall for it! I actually work for a nonprofit that helps people navigate disability benefits, and we see these phishing attempts ALL THE TIME. The scammers have gotten really good at timing these emails right after people file claims - they're basically preying on people when they're most vulnerable and anxious about their benefits. A few additional red flags for anyone reading this: legitimate EDD will NEVER ask you to "verify your identity" through email links, and they definitely don't use urgent language like "Your account will be suspended" or "Immediate action required." Real government communications are usually pretty boring and bureaucratic in tone. Also want to echo what others said about the ca.gov domain - that's the golden rule. If it doesn't end in .ca.gov, delete it immediately. I tell all my clients to bookmark the official EDD website and only access their accounts that way. You did everything right by questioning it and calling EDD to verify. Hope your recovery goes smoothly and your claim gets processed without any real issues!
Thank you so much for sharing your professional perspective! It's really valuable to hear from someone who works directly with disability claimants. The point about scammers using urgent language is spot on - looking back at the email, it did have that "action required" tone that felt pushy. I'm definitely bookmarking the official EDD site like you suggested. It's honestly shocking how sophisticated these scams have become, but I'm grateful for communities like this where people share their experiences and warn others. Your nonprofit work sounds really important - I'm sure you've helped a lot of people avoid falling for these traps. Thanks for the well wishes on my recovery too!
I went through something similar last year when I filed my SDI claim after my accident. Got one of those fake ID.me emails about 5 days after mailing in my paperwork and almost clicked it because I was so stressed about everything. Luckily my sister warned me it was probably a scam. What really bothers me is how these scammers know exactly when people are most vulnerable - right after filing when you're dealing with medical issues, worried about money, and desperately waiting for any communication from EDD. They're absolutely predatory. For anyone else dealing with this: the real EDD process is painfully slow but very predictable. You file your paper claim, wait 2-3 weeks for an acknowledgment letter BY MAIL, then wait some more. No surprise emails, no urgent requests, just boring government bureaucracy at its finest. If you get anything that feels "fast" or "urgent" from EDD, it's probably fake. Stay strong during the waiting period - I know it's nerve-wracking but you'll get through it!
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I'm dealing with this exact same issue! Just tried to submit my disability claim and got the "driver's license already in use" error. Reading through all these responses is so helpful - I was freaking out thinking something was seriously wrong. Sounds like it's probably an old claim from 2020 that's still showing as active in their system. Definitely going to try calling at 8 AM sharp tomorrow and ask them to check for any lingering claims. Thank you everyone for sharing your experiences and solutions - makes me feel so much less alone in this EDD nightmare! 🙏
You're definitely not alone in this! I just went through the exact same thing about a month ago and it's such a common issue with EDD's system. That 2020 claim is almost certainly what's causing the problem - their system seems to have a really hard time properly closing out old claims. The 8 AM calling strategy really does work - I got through on my second try using that approach. When you talk to them, be super specific about asking them to check for ANY previous claims under both your SSN and driver's license number, even ones you're sure are closed. They found mine pretty quickly once I mentioned the specific time frame. It's frustrating but totally fixable! You've got this! 💪
I'm having the exact same problem right now! Just got that frustrating "driver's license already in use" error when trying to file my new disability claim. Reading through everyone's experiences here has been incredibly helpful and reassuring - I was starting to think there was something seriously wrong with my account. It sounds like this is a pretty common EDD system glitch where old claims don't get properly closed out. I had a brief disability claim back in 2019 that I'm pretty sure was resolved, but it must still be lingering in their system. Definitely going to try the 8 AM calling strategy tomorrow and specifically ask them to check for any old claims under my license number. Thank you all so much for sharing your stories and solutions - this community support means the world when dealing with EDD's broken system! 🙏
Jacinda Yu
Have you tried turning it off and on again? 😂 jk jk... but seriously, sometimes logging out and back in to your EDD account can refresh things. Worth a shot!
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Liam O'Connor
I'm dealing with the exact same issue right now! My SDI payment is 4 days late and my EDD account shows absolutely nothing - no pending issues, no messages, nada. It's so frustrating because I really depend on these payments. Has anyone noticed if this seems to be a widespread problem lately? I'm wondering if there's another system glitch happening like what Hugo mentioned from last year. Really hoping it gets sorted out soon because rent isn't going to pay itself! 😅
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