California Disability

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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I'm dealing with almost the exact same situation! Filed my SDI claim 6 weeks ago for a chronic condition flare-up and it's been stuck on "pending processing" this whole time. It's so frustrating because you're already dealing with health issues and the stress of not being able to work, and then EDD just leaves you hanging with zero communication. Reading through all these comments has been both helpful and depressing - helpful because I'm getting some actual strategies to try (definitely going to start the 8 AM calling routine tomorrow!), but depressing because it's clear this is just how EDD operates rather than isolated incidents. The lack of transparency is what kills me. Like, just tell us if there's a problem or if it's normal processing time! Instead we're all left here guessing and sharing tips like we're trying to crack some secret code. I'm going to try calling early, asking about "pending actions" and "case escalation" if I can get through, and maybe see if my doctor can call their special line. At this point I'll try anything! Thanks for posting this OP - it really helps knowing we're not alone in this nightmare. Congrats on your baby! 🍼 Hopefully all of us sharing our experiences will help everyone get through this broken system faster. Please keep us updated!

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I'm dealing with a very similar situation - filed my SDI claim about 3 weeks ago for a herniated disc and it's also stuck on "pending processing" with absolutely no communication from EDD. It's incredibly frustrating when you're already struggling with pain and unable to work, and then you have to stress about when you'll actually get the financial support you need. Reading through everyone's experiences here has been both eye-opening and infuriating - it's clear this is just standard operating procedure for EDD rather than isolated cases. The complete lack of transparency is what gets me the most. We're paying into this system, but when we need it, they treat us like we're invisible. I'm definitely going to try the 8 AM calling strategy that everyone's mentioned - seems like that's our best shot at actually reaching a human. Also planning to ask my doctor about calling their special provider line since that sounds promising. The "case escalation" and "pending actions" phrases are golden tips too - thank you to everyone sharing these strategies! Thanks for posting this OP and creating this space for all of us to share our experiences. Congrats on your new baby! 🎉 It's awful that you have to deal with this stress while caring for a newborn. We're all rooting for each other here - please keep us updated if you make any progress!

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Welcome to the community and congratulations on both your new baby and getting this resolved! As a newcomer here, I've been following your story and it's such a relief to see a positive outcome. Your experience really demonstrates how valuable this community is - from the initial diagnosis that it was likely an SDI/PFL mix-up to the practical solutions like specific call times and the Claimyr service. What's particularly helpful for future readers is how you documented everything throughout the process. Getting the EDD rep's name, confirmation number, and expected timeline shows exactly the right approach when dealing with these phone resolutions. Your decision to still file the written appeal as backup was smart too - it protects your rights even when the phone fix seems to work. I'm expecting my first baby later this year and posts like yours are invaluable for understanding what to prepare for. The fact that this type of administrative error happens "frequently" (according to your EDD rep) is both frustrating and good to know. It makes me want to be extra vigilant about confirming my claim type when I file. Thank you for taking the time to update everyone with your resolution, especially while you're caring for a newborn! Stories like yours give the rest of us confidence that even when EDD's system seems completely broken, the right combination of persistence and strategy can get things back on track. Enjoy this precious time with your little one!

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Welcome to the community Lauren! As another newcomer, I really appreciate how you've highlighted the importance of documentation throughout this process. Your point about being "extra vigilant about confirming claim type" when filing is so smart - it seems like that simple step could prevent a lot of the headaches we've seen in this thread. What really strikes me about this entire conversation is how it shows both the best and worst of dealing with EDD. On one hand, you have this frustrating system that frequently mixes up basic claim types, causing unnecessary stress for new parents. But on the other hand, you have this amazing community of people sharing their hard-won knowledge to help others navigate these challenges. I'm also preparing for my first pregnancy and potential SDI claim, and reading through everyone's experiences has been incredibly educational. The specific strategies mentioned here - from optimal call times to backup documentation - feel like essential preparation rather than just helpful tips. It's encouraging to see how quickly things can turn around once you reach the right person at EDD. Twenty minutes with Claimyr versus potentially 6-8 weeks of appeals really shows the value of trying multiple approaches simultaneously. Thanks for adding such thoughtful observations to this discussion. The collective wisdom in this thread will definitely help future parents avoid similar pitfalls!

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Welcome to the community! As a new member, I've been reading through EDD disability posts to prepare myself for potential future claims, and your story is incredibly valuable. What strikes me most is how a seemingly impossible bureaucratic nightmare got resolved so quickly once you reached the right person - it really shows the power of persistence and trying multiple approaches. The fact that this SDI/PFL mix-up happens "frequently" according to the EDD rep is both helpful to know and deeply frustrating. It seems like such a basic administrative error that could easily be prevented with better system design or clearer application processes. But I'm so glad the community here was able to quickly identify what was likely happening and provide actionable solutions. Your documentation approach throughout this process was excellent - getting the rep's name, confirmation number, and timeline for when changes should appear in your portal. That level of detail could be crucial if any issues resurface, and it's great advice for others facing similar situations. Thank you for taking the time to update everyone with your resolution, especially while caring for a newborn! Success stories like yours give newcomers like me confidence that even when EDD's system seems completely broken, the right strategies and community support can get things back on track. Congratulations on your baby and getting your benefits sorted out!

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I had a similar issue a few months ago! The bank told me it was because there was a security feature on the check that their scanner couldn't read properly. When I called EDD, they were actually pretty helpful - they cancelled the old check and sent me a new one within about 10 business days. The key is to have your claim number ready and be specific about the error you got when trying to cash it. Also, ask them to put a note in your file about the issue in case it happens again. Hope this helps!

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Thanks for sharing your experience! It's really reassuring to hear that EDD was actually helpful when you called. I'm definitely going to have my claim number ready and write down the exact error message I got. Did you have to do anything special to get the new check, or did they just automatically send it once you explained the situation?

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This is super helpful! I'm dealing with the same thing right now. Did they ask you to send back the original check, or were you able to keep it? And when you say "security feature" - was it like a watermark or something that was causing the problem?

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I've had this exact same issue! When I called EDD, they told me to try taking the check to a different bank branch first - sometimes it's just the specific location's equipment having trouble reading the check. If that doesn't work, they can put a stop payment on the original check and issue you a replacement, but it takes about 2-3 weeks. Make sure to ask them about switching to direct deposit while you're on the call so you don't have to deal with this again! Also, keep that original check until the new one arrives - they might ask you to destroy it or mail it back.

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I'm in the exact same boat! Set up direct deposit when I first applied but I'm still getting paper checks three months later. What's really frustrating is that I called about this issue back in December and the rep said it was "fixed" but obviously it wasn't. Now I'm seeing all these posts about it being a widespread problem and I'm wondering if there's some kind of system bug they're not telling us about. I'm definitely going to try the bank verification suggestion from @GalaxyGazer before calling EDD again - that's such a smart angle I hadn't considered! And the local office idea sounds promising too if I can find one nearby that's actually open for walk-ins. For everyone dealing with this - maybe we should all start documenting when we call, who we talk to, and what they tell us? Seems like there's no consistency in the solutions they're offering, and having a record might help if we need to escalate this issue higher up the chain. This shouldn't be this complicated! 🤦‍♀️

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Great idea about documenting everything! I've been dealing with government agencies long enough to know that keeping detailed records is absolutely crucial. I'd suggest noting the date, time, rep name (if they give it), confirmation numbers, and exactly what they said they did to "fix" it. The fact that you were told it was fixed in December but it's still not working really points to either a bigger system issue or reps not actually having the tools/knowledge to properly resolve this. I've seen this pattern before with other agencies - front-line staff say it's fixed but the backend systems never actually get updated. @GalaxyGazer's bank suggestion is definitely worth trying first, and honestly, starting a shared document or thread where we track all our experiences might help identify patterns that could be useful if we need to file complaints or escalate. This level of dysfunction isn't normal even for EDD! 📝

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I've been lurking on this thread because I'm dealing with the same nightmare! Just wanted to share what finally worked for me after months of frustration. I tried everything - calling multiple times, updating info online, even went to a local office twice. Nothing worked until I discovered the issue was actually on my credit union's end. Turns out my credit union had flagged EDD payments as "high risk" after some fraud issues they had with other government ACH transfers. They were quietly rejecting the deposits but not notifying me! I only found out when I specifically asked them to check their ACH rejection logs. Once they whitelisted EDD payments on my account, boom - direct deposit started working immediately. So definitely call your bank/credit union first like @GalaxyGazer suggested! Ask them to: 1. Check ACH rejection logs for any EDD payments 2. Verify your account can receive government ACH transfers 3. Make sure EDD California is whitelisted if they have security filters This could save you hours of dealing with EDD's broken phone system. Sometimes the simplest answer is the right one! Hope this helps someone avoid the headache I went through 🙏

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Update: My card finally arrived today! That was 11 business days total. Everything looks correct and I was able to activate it without any issues. For anyone else waiting, hang in there - the timeline they give is pretty accurate. I've already set up direct deposit for future payments too. Thanks everyone for your help and reassurance!

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nice! glad it worked out

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Glad to hear your card arrived safely! 11 business days is right in that normal range everyone mentioned. It's such a relief when you finally get access to your funds after all that waiting and stress. Smart move setting up direct deposit right away - that will save you so much anxiety for future payments. Thanks for updating us with the good news!

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Drake

So happy for you @Ethan Campbell! I'm actually going through this exact same situation right now - my first SDI payment was approved last week and I've been refreshing my mailbox daily like a crazy person. Reading through this whole thread has been super reassuring. It's wild how stressful the waiting period is when you're already dealing with being out of work due to disability. Definitely taking everyone's advice here and will set up direct deposit the second my card arrives!

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