I'm glad to hear your brother is going to be okay! One last piece of advice: make sure he understands that SDI and workers' compensation are two different programs. Since the accident happened outside of work, he's applying for SDI. If he tells EDD it was a work injury, they'll direct him to workers' comp instead and it will delay everything. Also, once he starts feeling better, if his doctor approves him for modified/light duty but his employer can't accommodate those restrictions, he can still continue receiving SDI benefits until he's cleared for full duty or his benefit period ends.

Just wanted to add that your brother should also make sure to keep copies of EVERYTHING - the application, medical records, correspondence with EDD, etc. I learned this the hard way when EDD lost my paperwork and I had to resubmit everything. Also, if he has a smartphone, he can actually upload documents directly through the SDI Online portal which is way faster than mailing them. The photo upload feature works pretty well for medical forms and paystubs. Hope your brother heals up quickly!

Does anyone know if there's a mobile app for filing claims? The website is so not mobile-friendly, it's ridiculous.

I've been dealing with the same exact issue! What's really helped me is using multiple strategies at once. I keep the EDD site open in one tab and refresh it periodically while also trying the mobile version on my phone. Sometimes one works when the other doesn't. Also, if you haven't already, try logging in through the "UI Online" portal directly instead of going through the main EDD homepage - that sometimes bypasses whatever is causing the crashes. Don't give up, and definitely document every failed attempt with screenshots showing the error messages and timestamps. If you miss the deadline because of their technical issues, that documentation could save you later!

I'm dealing with a similar situation right now - going on 18 days without payment and still waiting for my Form 2500A to show up online. The uncertainty is really stressing me out because I have bills coming up. Has anyone had luck with the state assembly member's office? I heard they sometimes help with EDD issues when you're really stuck. Also wondering if anyone knows if there's a way to check payment status without calling - the website seems pretty basic compared to what it should be in 2024.

I'm in the exact same boat - 18 days since my last payment and Form 2500A is nowhere to be found in my online account. The stress is real when you're counting on that money for basic expenses! One thing I discovered is that you can sometimes get faster responses by sending a message through your online account rather than calling. It takes 2-3 days but at least you get a written response with specifics about your case. Also, if you have any medical documentation that needs updating, make sure that's not what's holding things up - I've seen delays when doctors' offices are slow with paperwork. The waiting game is brutal but you're definitely not alone in this. Fingers crossed we all see some movement soon! 🙏

Hey OP, have you checked your spam folder? Sometimes EDD emails end up there. Also, make sure your contact info is up to date in your account. I missed a payment once cuz they had my old address 🤦‍♂️

Hey! I totally get the anxiety - I was in the same boat when I first started claiming. From my experience, if you certified today (Tuesday), you should see the payment by Thursday or Friday at the latest. EDD typically processes within 24-48 hours, but it can take an extra day for the funds to actually hit your account. One thing that helped ease my mind was setting up text alerts through my bank so I'd know immediately when the deposit came through. Also, if you're using the EDD debit card, payments usually show up faster than direct deposit. Don't stress too much yet - it's still way too early to worry! But definitely keep an eye on your UI Online account for any flags or issues that might cause delays. Hang in there! 💪

As someone who's been through the EDD disability system multiple times, I can't stress enough how important it is to document EVERYTHING! Take photos of your checks, keep copies of all correspondence, and screenshot your online account regularly. The fraud prevention measures have gotten so strict that even legitimate claimants get caught up in it constantly. One thing I haven't seen mentioned yet - if you're still having trouble after trying the bank manager route, contact your state assembly member's office. They have caseworkers specifically for EDD issues and can sometimes cut through the red tape faster than calling EDD directly. I had to use this option once when my payments were frozen for weeks, and they got it resolved in 3 days. It shouldn't have to come to that, but sometimes you need to escalate beyond the normal channels when you're dealing with basic survival needs like rent and food.

I just want to thank everyone in this thread for sharing such detailed and practical advice! I'm currently dealing with a similar situation where my bank is giving me the runaround on my EDD disability check, and reading through all these experiences has been incredibly reassuring. It's frustrating that accessing our rightful benefits has become such an obstacle course, but knowing there are specific steps to take (like the "known payee verification" approach and having multiple forms of documentation) makes me feel much more prepared to advocate for myself. The community bank suggestion and assembly member contact option are particularly valuable backup plans I never would have known about otherwise. This is exactly the kind of real-world guidance that makes all the difference when you're stuck in bureaucratic limbo!