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  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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EDD SDI account trapped in ID.me verification loop - can't access benefits

I'm stuck in the worst nightmare between EDD and ID.me! Had shoulder surgery on January 17th and been on disability since. My first SDI payment came through fine (after the waiting period), but now I'm going on 3 weeks with NOTHING. When I try to access my EDD SDI Online account, ID.me keeps saying my driver's license is linked to another account I don't have access to. Called EDD and they said it's an ID.me issue. Called ID.me and they insist it's on EDD's end! Apparently there's an old email address in their system from when I filed unemployment back in 2023. I've visited an actual EDD office in person (waited 3 hours!) and they basically shrugged and told me to contact ID.me. Meanwhile, I can see there's a notification in my SDI account about "additional documentation required" but I CAN'T ACCESS IT because of this stupid verification loop! My doctor already submitted everything correctly. I'm supposed to return to work in 10 days and I'm worried I'll never see that disability money. Does anyone know how to break through this ridiculous bureaucratic wall? My rent is due next week!

UPDATE: Just wanted to let everyone know what worked! I followed the advice about creating a completely new email address and contacting ID.me specifically about a "merged identity verification" issue. The ID.me rep had to escalate to their specialized team, but they unlinked my driver's license from the old account. Then I used Claimyr to get through to an EDD specialist who was able to link my new ID.me account to my disability claim. The whole process took about 5 days but IT WORKED! All my back payments just hit my account this morning. Such a relief! Thanks everyone for your help!

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Wow, this is exactly what I needed to see! I've been dealing with the same ID.me verification nightmare for my workers' comp disability claim and was starting to panic. Your detailed breakdown of the solution is incredibly helpful - especially the tip about using the specific phrase "merged identity verification" when calling ID.me. I had no idea that terminology mattered so much! I'm going to follow your exact steps: new email address, call ID.me with the right language, then use Claimyr to get to an actual EDD specialist. Thank you for taking the time to come back and share what actually worked - you're probably saving so many people from weeks of frustration and financial stress!

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This is such a lifesaver! I'm dealing with the exact same verification loop issue right now with my SDI claim after a back injury. Been going in circles between EDD and ID.me for almost 2 weeks now. Your step-by-step solution is exactly what I needed - especially the part about using the specific phrase "merged identity verification" when calling ID.me. I had no idea that the terminology mattered so much! Going to start with creating a new email address tomorrow and then follow your exact process. It's crazy that we have to become tech support experts just to get our own disability benefits, but at least now I know there's a proven way through this nightmare. Thank you so much for coming back to share what actually worked!

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I'm going through this exact same nightmare right now with my disability claim after a car accident! Been stuck in the ID.me verification loop for over 2 weeks and it's absolutely maddening. Reading through all these responses gives me hope that there's actually a way out of this mess. @Mateo Warren your detailed update about what finally worked is a godsend - I'm going to follow your exact steps starting tomorrow. The tip about using "merged identity verification" terminology with ID.me seems crucial. It's insane that we have to become system experts just to access benefits we've already earned, but at least now I have a proven roadmap to follow. Has anyone else tried the Claimyr service? I'm a bit hesitant to pay for something that should be free, but if it actually gets me to someone who can fix this mess, it might be worth it. My medical leave ends in 3 weeks and I'm getting desperate!

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I can totally relate to your frustration! I've been watching this thread because I'm dealing with a similar ID.me mess with my own disability claim. From what I've read here, Claimyr seems to be legit - several people have mentioned it working for them. I think the key is that it actually gets you through to someone at EDD who has the technical knowledge to fix these account linking issues, rather than just regular reps who don't understand the problem. When you're losing weeks of benefits, paying a small fee to cut through the bureaucracy might actually save you money in the long run. Good luck with following @Mateo Warren s'steps - it s'encouraging to see there s'actually a solution that works!

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How to fix a small error on SDI application after submitting?

Hey everyone, I just submitted my SDI application but realized I made a small mistake on it. Has anyone had experience correcting an error after submitting? I'm worried it might delay my benefits. Any advice on the best way to fix this?

Has anyone tried using the online portal to correct errors? I heard they updated it recently but idk if it actually works

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I tried last month. It let me change my address but for anything else, it just said to call. So... progress? ๐Ÿคทโ€โ™‚๏ธ

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Classic EDD. One step forward, two steps back ๐Ÿ™„

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Hey Ana! Just went through this exact same thing last month. Don't worry too much - date corrections are super common and they handle them all the time. When you call, make sure you have your social security number ready and the confirmation number from when you submitted (if you saved it). The rep will probably ask for your doctor's info too just to verify. One tip: if the first person you talk to seems unsure, politely ask to speak with someone else. Some reps are more experienced with corrections than others. You got this! ๐Ÿ’ช

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EDD Error E313 when applying for disability online - Help!

Hey everyone, I'm having trouble applying for disability online. I keep getting this error code E313 when I try to submit my application. It's really frustrating because I can't seem to get past it. Has anyone else run into this issue or know how to fix it? I don't have much info to go on, just this error code popping up.

Have you tried turning it off and on again? ๐Ÿ˜‚ jk jk... but seriously, sometimes logging out completely, waiting a few minutes, then trying again can help. Worth a shot!

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I ran into this exact same E313 error a few weeks ago! Super frustrating. What worked for me was actually switching from Safari to Chrome - turns out the EDD site doesn't play nice with certain browsers. Also, make sure you're not using any browser extensions that might block scripts or cookies, as those can interfere with the form submission. If the browser switch doesn't work, definitely try the DE 2501 paper form route that others mentioned. It's more work but at least it bypasses the buggy online system entirely. Hang in there!

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SDI automatic payment not received - EDD account shows no updates

Hey everyone, I'm having trouble with my SDI automatic payment. It's not showing up in my account and I'm getting worried. Has anyone else experienced this? I checked my EDD account but there's no updates or messages about it. Any advice on what to do next?

Have you tried turning it off and on again? ๐Ÿ˜‚ jk jk... but seriously, sometimes logging out and back in to your EDD account can refresh things. Worth a shot!

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I'm dealing with the exact same issue right now! My SDI payment is 4 days late and my EDD account shows absolutely nothing - no pending issues, no messages, nada. It's so frustrating because I really depend on these payments. Has anyone noticed if this seems to be a widespread problem lately? I'm wondering if there's another system glitch happening like what Hugo mentioned from last year. Really hoping it gets sorted out soon because rent isn't going to pay itself! ๐Ÿ˜…

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EDD SDI name change process - will my disability claim be delayed?

I just got married and changed my last name, but now I need to file for SDI next month for an upcoming surgery. I'm worried about potential delays or issues since all my previous EDD interactions were under my maiden name. Does anyone know the proper process for updating my name with EDD before filing? My doctor will be submitting the medical certification with my new married name, but my social security number is still the same. Will this cause problems or flag my claim? Should I contact EDD directly before filing to update my info, or will the system automatically match everything through my SSN? Really don't want to delay my benefits because of paperwork issues!

Thank you everyone for all this helpful advice! I'm going to: 1) Note both names on my claim form, 2) Make sure my doctor includes both my name and SSN on the medical certification, 3) Have my marriage certificate handy just in case, and 4) Double-check my benefit calculation when it comes through to make sure they're using my current wages. This community is amazing - I was really stressed about this!

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You're welcome! One last tip - keep detailed notes of every interaction with EDD including dates, times, and names of representatives you speak with if you need to call. This documentation can be crucial if you encounter any issues. Good luck with your surgery!

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Just wanted to add my experience as someone who went through this recently! I got married in January and had to file for SDI in February. I was super worried about delays too, but it actually went really smoothly. I made sure to update with Social Security first (took about 10 days to process), then when I filed my SDI claim I put my new married name as primary and listed my maiden name in the "previous names" section. My doctor put both my new name and SSN on the medical certification form. The whole claim was approved in about 2 weeks with no issues! The key really is making sure your SSN is consistent everywhere and being proactive about listing both names. Don't stress too much - the system handles name changes pretty well when you follow the right steps!

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