EDD direct deposit not working, still getting checks. Help before I move!

Ugh, I feel your pain. I had the same issue a few months ago. Have you double-checked your account info on the EDD website? Sometimes there's a glitch in the system that reverts it back to checks.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried updating your address and payment preference through UI Online? Sometimes that works better than calling. Just make sure you do it ASAP before your next payment is processed!

This happened to me too! Turns out there was a processing delay for new direct deposit setups. It took about 3 weeks for mine to kick in. Might be worth asking if theres a backlog when you get ahold of someone.

Here's what you need to do to resolve this issue: 1. Log into your UI Online account and verify your bank information is correct. 2. If it's correct online, you'll need to call EDD. Use the 1-800-300-5616 number. 3. When you call, have ready: - Your claim number - Social Security Number - Bank account and routing numbers 4. Ask the rep to verify why you're receiving checks instead of direct deposit. 5. If there's no clear reason, request they manually update your payment method. 6. Get a confirmation number or the name of the rep you spoke with. 7. Follow up in 5-7 business days if you're still receiving checks. Remember, sometimes there's a delay in processing direct deposit requests. If you're moving soon, make sure to update your mailing address ASAP, both online and by phone if possible. Good luck!

lol welcome to the wonderful world of EDD 🎪🤡 where nothing works as it should and the rules are made up

Hey OP, any update? Were you able to get this sorted out? Curious because I might be in the same boat soon 🚤

I had this exact same problem last year! It's super frustrating, especially when you're about to move. Here's what worked for me: First, check if your bank account info is entered correctly in UI Online - sometimes even a single digit being wrong can cause it to default back to checks. If everything looks right online, you'll definitely need to call. I know the wait times are brutal, but it's the only way to get it fixed. When you do get through, ask them to check if there's a "hold" or "flag" on your direct deposit - sometimes they put temporary blocks on new DD requests for security reasons. Also, make sure to update your address immediately both online and over the phone when you call about the DD issue. The rep should be able to handle both at the same time. Good luck! 🤞

This is such a common issue unfortunately! I went through something similar when I had to move states for a new job. One thing that really helped me was actually going to a local EDD office if you have one nearby - I know it sounds old school, but sometimes talking to someone face-to-face can get things resolved faster than being stuck on hold for hours. They were able to immediately see that my direct deposit info was correct in the system but there was some kind of processing error that kept reverting it back to checks. The rep fixed it on the spot and my next payment came via direct deposit. If you can't get to an office, definitely try calling first thing in the morning like others mentioned. Also, since you're moving, consider having your mail forwarded through USPS as a backup - that way if any checks do get sent to your old address, they'll still reach you. Hope this helps!

I just went through this exact same nightmare! Here's what finally worked for me after weeks of frustration: First, log into UI Online and screenshot your direct deposit info - sometimes the reps can't see what you're seeing on your end. Then when you call (and yes, you'll have to call), ask them to do a "payment method verification" - this is different from just updating your info. Apparently there can be a disconnect between what shows on your account and what their payment system actually has on file. The rep I finally got told me this happens more often than you'd think. Also, since you're moving soon, ask them to put a note on your account about the address change AND the direct deposit issue together - that way if different reps handle it, they'll see the full picture. It took about 10 business days for my DD to kick in after they did the verification, so definitely get this sorted ASAP! And yeah, set up mail forwarding as backup because EDD's timing is... unpredictable 😅

I'm going through the exact same thing right now! Been waiting 3 weeks for my direct deposit to kick in and still getting paper checks. The timing couldn't be worse since I'm also planning a move next month. Based on what everyone's saying here, it sounds like calling is unavoidable, but I'm definitely going to try that local office suggestion first - seems like it might save hours of phone hold time. Has anyone had luck with the "Ask EDD" feature on their website for this kind of issue, or is that just for basic questions? Really hoping to avoid that 2-4 hour phone wait if possible 😬

Just wanted to add another perspective here - I work for a credit union and see this issue fairly often with government payments. Sometimes the problem isn't on EDD's end but actually with your bank! Some banks have stricter verification processes for ACH payments from government agencies and will reject them if there's even a tiny mismatch in the account holder name or if they flag it as potentially fraudulent. I'd suggest calling your bank too and asking if they've received and rejected any ACH deposits from EDD. If they have, you might need to authorize them to accept government payments or update how your name appears on the account to exactly match your EDD records. This could save you hours of dealing with EDD's phone system if the issue is actually on the banking side! 🏦

I'm dealing with this exact issue right now too! Been on direct deposit for months with no problems, then suddenly last week I got a paper check instead. Checked my UI Online account and everything looks correct - same bank info, same routing number. It's so frustrating because I rely on that money being available immediately through DD. Has anyone noticed if this is happening more frequently lately? Like maybe EDD is having system-wide issues? I'm wondering if I should just wait it out for a week or two to see if it fixes itself, or if I need to jump through all the hoops of calling them. The thought of spending half my day on hold just to fix something that was working fine is making me want to pull my hair out! 😤 Thanks to everyone sharing their experiences here - at least I know I'm not alone in this madness!

I'm in the exact same boat! Set up direct deposit when I first applied but I'm still getting paper checks three months later. What's really frustrating is that I called about this issue back in December and the rep said it was "fixed" but obviously it wasn't. Now I'm seeing all these posts about it being a widespread problem and I'm wondering if there's some kind of system bug they're not telling us about. I'm definitely going to try the bank verification suggestion from @GalaxyGazer before calling EDD again - that's such a smart angle I hadn't considered! And the local office idea sounds promising too if I can find one nearby that's actually open for walk-ins. For everyone dealing with this - maybe we should all start documenting when we call, who we talk to, and what they tell us? Seems like there's no consistency in the solutions they're offering, and having a record might help if we need to escalate this issue higher up the chain. This shouldn't be this complicated! 🤦‍♀️