EDD disability extension approved but missing continued claim certification form - no payment

I just went through this last month with my pregnancy disability extension. The continued claim certification form should appear in your SDI Online inbox usually within 5-7 days after they acknowledge receiving the doctor's extension. Sometimes there's a system delay though. Have you checked under the "Forms" tab in your SDI Online account? Sometimes it shows up there instead of the inbox. Also check your spam folder if you have email notifications turned on.

The same EXACT thing happend to me back in may!!! first time was fine but when my dr extended it the payments just stopped. turns out u have to call them directly, nobody tells u that part. good luck getting thru tho lol

This is a relatively common issue with disability extensions. When your doctor submits the extension paperwork, the system should automatically generate a continued claim certification form, but there's often a disconnect that requires manual intervention. Here's what you should do: 1. Keep checking your SDI Online inbox daily - sometimes it appears after 10-14 days 2. Call EDD directly at 1-800-480-3287 right when they open at 8:00am (best time to get through) 3. Ask specifically about the "DE 2502 Continued Claim Certification" form for your extension They'll likely need to manually trigger the form to appear in your account. Until you complete this certification, payments will remain on hold even though your extension was approved.

my sister works for doctor office that handles ALOT of disability claims and she says this happens ALL THE TIME with extensions!!!!!!!! its so stupid because the doctor already certified u need more time off so why do they make u jump through more hoops????? the whole system is designed to make it hard to get ur benefits that u paid for!!!!!

Try using Claimyr to get through to EDD. I was in the exact same situation last month and was going crazy trying to reach someone. Claimyr got me connected to a disability rep in under 25 minutes when I'd been trying for days on my own. The rep fixed my certification issue right away and my payment was processed the next day. You can see how it works here: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd and their website is claimyr.com. Totally worth it when you're desperate to get your benefits.

I had a NIGHTMARE with my extension back in April. Nobody told me I needed to do another certification after my doctor submitted the extension paperwork. I ended up losing 3 weeks of pay because I didn't certify in time!!!! When I finally got through to EDD, they told me I could only backdate the certification for 14 days. MAKE SURE you get that form and submit it ASAP once you find it!!

I finally got this resolved today!! Started calling EDD right at 8am when they opened and somehow got through immediately. The rep explained that when my doctor's extension was processed, someone made a data entry error - they put a numeric zero instead of the letter O in my information which caused the system to not generate my continued claim certification form! She fixed it on her end and said my payment should be issued within 24-48 hours. There wasn't even a form for me to submit after all - once she fixed the error, the system automatically processed my certification. So for anyone else with this issue - CALL EDD! Sometimes it's just a simple data entry mistake that's causing the problem.

I'm dealing with something very similar right now! My disability extension was approved about 10 days ago and I can see the updated benefit period in my SDI Online account, but no continued claim certification form anywhere. I've been checking daily and nothing shows up in my inbox or under Forms. Reading through these comments, it sounds like calling EDD first thing in the morning is the way to go. I'm going to try the 8am strategy tomorrow and specifically ask about the DE 2502 form that was mentioned. It's so frustrating that this isn't more clearly communicated when they approve the extension - you'd think they'd at least send a notice explaining the next steps! Thanks everyone for sharing your experiences. At least now I know I'm not the only one dealing with this issue and there are solutions.

I'm going through this exact same situation right now! My extension was approved 5 days ago and I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere. I've been checking my inbox, Forms tab, and even my physical mail multiple times a day with no luck. Based on what everyone is saying here, it sounds like calling EDD at 8am sharp is really the only way to get this resolved. I'm definitely going to try that tomorrow and ask specifically about the DE 2502 form. It's so ridiculous that they don't automatically send you instructions about this certification step when they approve your extension - how are we supposed to know we need to do another form? @Andre Laurent - definitely try calling first thing in the morning like others have suggested. It seems like there are often system glitches or data entry errors that only a human can fix. Good luck getting through!

I'm dealing with the exact same issue right now! My extension was approved 6 days ago, the benefit period shows correctly in SDI Online, but zero certification forms anywhere. I've been stress-checking my account multiple times daily and calling the main number with no luck getting through. Reading all these responses is both helpful and infuriating - helpful because now I know what to ask for (that DE 2502 form), but infuriating because it's clear EDD has a systemic problem with this process. Why don't they automatically explain the certification requirement when they send that initial "extension approved" text? I'm going to set my alarm for 7:55am tomorrow and try the early morning calling strategy. If that doesn't work, I might have to consider that Claimyr service someone mentioned, even though I hate paying for something that should be straightforward government service. Thanks everyone for sharing your experiences - at least we're all suffering through this broken system together! 😅

I'm going through this EXACT same situation right now! My extension was approved 8 days ago and I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, not under Forms, not in my physical mail. Nothing! It's such a relief to read all these comments and realize this is a widespread issue with EDD's system. I had no idea about the DE 2502 form or that extensions required a separate certification step. You'd think when they send that "extension approved" text they'd mention "oh by the way, you'll need to complete another form to actually get paid" but apparently that's too logical for EDD. I'm definitely going to try the 8am calling strategy tomorrow. @Sofia Perez thanks for the tip about asking for "system flags" - that sounds like exactly the kind of technical glitch that would cause this problem. It's honestly insane that we have to become EDD system experts just to get our own benefits! @Andre Laurent I hope you got through to them by now! This whole thread is proof that you're definitely not alone in dealing with this bureaucratic nightmare.

I'm going through the EXACT same nightmare right now! My extension was approved 9 days ago, I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere. I've been checking my inbox, Forms tab, and physical mail multiple times a day with nothing to show for it. Reading through everyone's experiences here has been both reassuring and infuriating - reassuring because I'm clearly not alone or crazy, but infuriating because this is obviously a systemic problem with EDD that they refuse to fix or even acknowledge properly. The fact that they send an "extension approved" text but don't mention you need to complete another certification to actually GET PAID is just cruel. I'm definitely going to try the 8am calling strategy tomorrow and ask specifically about the DE 2502 form and any "system flags" on my account. It's ridiculous that we all have to become EDD troubleshooting experts just to access benefits we've already paid into, but here we are helping each other navigate their broken system. Thanks to everyone who shared their experiences and solutions - this thread is more helpful than anything EDD has provided! Fingers crossed we all get our payments sorted out soon because bills don't stop coming just because EDD can't get their act together.

I'm dealing with this exact same issue right now! My extension was approved 5 days ago and shows correctly in my SDI Online account, but no certification form anywhere. I've been frantically checking my inbox, Forms tab, and even calling multiple times with no luck getting through. This thread has been incredibly helpful - I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely ridiculous that EDD sends that "extension approved" confirmation but doesn't mention you need to complete another form to actually receive payments! Based on everyone's advice, I'm going to try calling right at 8am tomorrow and specifically ask about: 1. The DE 2502 Continued Claim Certification form 2. Any "system flags" or data entry errors on my account 3. Whether there are any pending actions preventing the form from generating It's honestly shameful that we're all here troubleshooting EDD's broken system for each other because they can't provide basic instructions or make their process work properly. Thanks to everyone who shared their experiences and solutions - this community support means everything when you're already stressed about medical issues and bills piling up!

I'm going through this EXACT same situation right now! My extension was approved 6 days ago, I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, Forms tab, or physical mail. I've been checking obsessively multiple times a day! Reading through all these comments has been such a relief because I was starting to think I was going crazy or had missed something obvious. It's infuriating that EDD sends that "extension approved" text but conveniently forgets to mention "oh by the way, you'll need to complete another form to actually get paid." Like, how hard would it be to include that crucial information? Based on everyone's advice here, I'm definitely going to try the 8am calling strategy tomorrow. I've written down all the key points to ask about: - The DE 2502 Continued Claim Certification form specifically - Any "system flags" or data entry errors on my account - Pending actions that might be blocking the form from generating - Verification that all my personal info is entered correctly It's honestly shameful that we're all here doing EDD's job for them, troubleshooting their broken system and helping each other navigate what should be a straightforward process. But this community support has been a lifesaver when you're already dealing with medical issues and bills piling up! Thanks to everyone who shared their experiences and solutions. Hopefully we can all get this nightmare resolved soon! 🤞

I'm going through this EXACT same nightmare right now! My extension was approved 4 days ago and I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere. I've been checking my inbox, Forms tab, and physical mail constantly with no luck. This thread has been such a lifesaver - I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely mind-blowing that EDD sends that "extension approved" confirmation but doesn't bother to mention "oh hey, you'll still need to complete another form to actually get your money!" Based on everyone's experiences here, I'm going to try the 8am calling strategy tomorrow. I've written down all the key questions to ask: - Specifically mention the DE 2502 Continued Claim Certification form - Ask about any "system flags" or data entry errors on my account - Check for pending actions blocking the form from generating - Verify all personal information is entered correctly in their system It's honestly ridiculous that we're all here doing EDD's job for them, troubleshooting their broken system and helping each other navigate what should be a basic process. But I'm so grateful for this community support when you're already stressed about medical issues and bills piling up! @Andre Laurent I hope you were able to get through and get this resolved! For everyone else dealing with this - we're all in this together. I'll report back after my call tomorrow in case it helps others. Thanks everyone for sharing your experiences! 🤞

I'm dealing with this exact same issue right now! My extension was approved 8 days ago and shows correctly in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, Forms tab, or physical mail. I've been checking multiple times daily and getting more stressed as bills pile up. This thread has been incredibly helpful - I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely ridiculous that EDD sends that "extension approved" text but doesn't mention you need to complete another form to actually receive payments! Based on everyone's advice here, I'm going to try calling right at 8am tomorrow and ask specifically about: - The DE 2502 Continued Claim Certification form - Any "system flags" or data entry errors on my account - Pending actions that might be preventing the form from generating - Whether all my personal information is entered correctly It's honestly shameful that we're all here troubleshooting EDD's broken system for each other because they can't provide basic instructions or make their process work properly. But this community support has been a lifesaver when you're already dealing with medical issues and financial stress. Thanks to everyone who shared their experiences and solutions - hopefully we can all get this nightmare resolved soon! I'll update after my call tomorrow in case it helps others going through the same thing.

I'm going through this exact same situation right now! My extension was approved 6 days ago, I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, not under Forms, nothing in physical mail either. Reading through everyone's experiences has been both reassuring and infuriating - reassuring because I'm clearly not the only one dealing with this, but infuriating because this is obviously a widespread systematic issue that EDD refuses to properly address. The fact that they send an "extension approved" text but don't mention you'll need another form to actually GET PAID is just cruel. I'm definitely going to try the 8am calling strategy tomorrow and ask specifically about the DE 2502 form and any "system flags" on my account like others have mentioned. It's ridiculous that we all have to become EDD system troubleshooters just to access benefits we've already paid into, but I'm grateful for all the advice shared here. This community has been more helpful than anything EDD has provided! Hopefully I can get through tomorrow and finally get this mess sorted out. Will update with results in case it helps others going through this nightmare.

I'm dealing with this exact same issue right now! My extension was approved 5 days ago and I can see the updated benefit period in my SDI Online account, but there's absolutely no continued claim certification form anywhere - not in my inbox, Forms tab, or physical mail. This thread has been incredibly helpful - I had no idea about the DE 2502 form or that extensions required this separate certification step. It's absolutely ridiculous that EDD sends that "extension approved" confirmation but doesn't mention you need to complete another form to actually receive payments! Based on everyone's experiences here, I'm going to try calling right at 8am tomorrow and ask specifically about: - The DE 2502 Continued Claim Certification form - Any "system flags" or data entry errors on my account - Pending actions that might be preventing the form from generating - Whether all my personal information is entered correctly in their system It's honestly shameful that we're all here troubleshooting EDD's broken system for each other because they can't provide basic instructions or make their process work properly. But this community support has been a lifesaver when you're already dealing with medical issues and bills piling up! @Andre Laurent I hope you were able to get this resolved by now! Thanks to everyone who shared their experiences and solutions - hopefully we can all get this nightmare sorted out soon. I'll update after my call tomorrow in case it helps others going through the same thing.