Hey, I work in HR and deal with EDD stuff sometimes. Here's my advice: 1. Document everything. Keep a log of all calls, emails, and letters. 2. Be persistent but polite. The person on the other end is just doing their job. 3. Use their terminology. Call it "residual income" or "royalties" rather than just payments. 4. If possible, get a letter from the company paying the residuals explaining the nature of the payments. 5. Don't stop certifying for benefits while you sort this out. Hope this helps! Let me know if you have any questions.

lol welcome to the wonderful world of EDD where nothing makes sense and the rules are made up 🤡

Hey OP, when you do get through, make sure to ask about any deadlines or additional documentation they might need. Sometimes they don't tell you everything unless you specifically ask. Also, get the name and ID number of whoever you talk to. It helps if you need to follow up later.

I've been dealing with SDI for 6 months now and I'm at my wits end. Anyone else considering hiring a lawyer? Is it even worth it?

Have you tried reaching out on Twitter? Sometimes they respond faster there. Just be careful not to share any personal info publicly.

guys i think i figured it out. there was a glitch in there system last week. if u filed ur claim on tuesday or wednesday, it might have gotten messed up. try resubmitting ur weekly certification

anyone else feel like the whole system is designed to make us give up? 🤔 stay strong OP, don't let em win!

Pro tip: keep copies of EVERYTHING you submit. Ive had them 'lose' my paperwork more than once 🙄

Have you checked if there's been any recent policy changes? Sometimes they implement new rules and don't communicate them well. Might be worth googling to see if anything's changed recently.

This is why I always tell people to save some of their benefits as an emergency fund if possible. You never know when the bureaucracy is gonna throw you a curveball 😓

Here's what you need to do: 1. Check your online account first. Sometimes they post notices there that don't make it through snail mail. 2. If nothing there, try calling first thing in the morning when they open. Be prepared to wait on hold. 3. If you can't get through, consider using a paid service like Claimyr to handle the hold time for you. 4. While waiting, reach out to your local representative. They often have direct lines to the benefit offices. 5. If all else fails, go in person to a local office if possible. Bring ID and any relevant paperwork. 6. When you do get through, explain your mail situation and ask if they can email the form or if there's an online version you can fill out. 7. Make sure they have your current address on file and ask if there's a way to set up email notifications for future communications. Remember to stay calm and polite, even if it's frustrating. The person on the other end of the line isn't responsible for the system's failures. Good luck!

lol welcome to the wonderful world of government efficiency 🤡 good luck getting anyone on the phone

lol welcome to the wonderful world of EDD 🎪🤡 where the rules are made up and your needs don't matter

Have you tried reaching out to your local assembly member's office? They can sometimes help push things along with EDD.

Plot twist: what if we all showed up at the EDD office with pitchforks and torches? 🔥 Jk jk... unless? 👀

Pro tip: if u can, always keep a small emergency fund. These delays have taught me the hard way that we cant rely on edd to be on time

am i the only 1 who thinks its ridiculous we have to jump through all these hoops? the system is broken af 😤

Have you considered hiring an advocate? Sometimes having a professional on your side can make a big difference. It costs money, but might be worth it if you're really stuck.

Have you tried reaching out on social media? Sometimes tweeting at them or messaging on Facebook can get a quicker response.

idk man, the whole system is a dumpster fire. I've given up hope at this point 😩