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Just a heads up, make sure you keep copies of all your correspondence with EDD. It's saved my butt more than once when dealing with them.
I'm dealing with something similar right now - they scheduled me for an exam 4 hours away in Fresno when I'm in San Diego. From what I've researched, you have the right to request a reasonable accommodation for location if the distance creates an undue hardship. I'd suggest mentioning in your email that the 12-hour round trip creates both financial and logistical hardship, especially if you're dealing with a disability. Also, reference the Americans with Disabilities Act - they're supposed to make reasonable accommodations. I'm planning to send my request certified mail so there's a paper trail. Keep us posted on how it goes!
This is super helpful advice! I didn't know about the ADA angle - that's really smart. The certified mail idea is brilliant too. Do you happen to know what specific email address or department I should send this to? I want to make sure it gets to the right people who can actually make the change.
Just wanted to share my recent experience to give you all some hope! I was in the exact same situation 2 months ago - submitted my SDI extension for chronic pain management and it sat in "processing" for 5.5 weeks. I was absolutely panicking because my bills were piling up and I had no savings left. What finally worked was calling EDD at exactly 7:30 AM on a Wednesday morning - got through after only 15 minutes on hold! The rep told me my extension had actually been approved 3 days earlier but the system hadn't updated yet. She manually pushed it through and I received my first payment within 48 hours, plus all the backpay for the gap weeks. The key things that helped: 1) Keep certifying every week even during the gap, 2) Call early morning mid-week, 3) Don't panic - they do process them, just very slowly. Hang in there everyone, it will get resolved!
Thank you so much for sharing your success story! This gives me so much hope since I'm in week 4 of processing right now. The 7:30 AM Wednesday tip is really helpful - I've been trying random times with no luck. It's also reassuring to hear that the system lag is common and doesn't mean there's actually a problem with the extension. I'm definitely going to keep certifying weekly no matter what happens. Really appreciate you taking the time to update us with the positive outcome!
I'm dealing with the exact same nightmare right now! Filed my extension 5 weeks ago for recovery from ankle surgery and it's STILL showing "processing" - my current claim literally ends in 3 days and I'm freaking out about having zero income. I've been calling EDD every single day for the past 2 weeks and either get disconnected or sit on hold for hours before giving up. The financial stress is making my recovery so much worse. Really considering trying that Claimyr service at this point since nothing else is working. It's honestly ridiculous that disabled people have to jump through these hoops while we're supposed to be focusing on healing. Thanks everyone for sharing your timelines - at least I know I'm not alone in this mess!
I feel your pain completely! I'm so sorry you're going through this stress while trying to recover from surgery. The system is absolutely broken when people who are already dealing with medical issues have to spend all their energy fighting for basic support. Since you're down to just 3 days, I'd definitely recommend trying that Claimyr service ASAP - several people here have had success with it when traditional calling failed. Also make sure you keep doing your weekly certifications even if there's a gap, because you'll get backpay once it's approved. Sending you positive vibes that your extension gets processed in the next couple days! 🤞
As a newcomer to this community and someone who will likely be dealing with EDD medical certifications soon, I can't thank everyone enough for this incredibly thorough discussion! Reading through all these responses has been like getting a crash course from experienced professionals. I'm particularly grateful for the specific step-by-step instructions, the insider tips about timing and documentation requirements, and all the practical workflow suggestions. It's clear that while the EDD system has a steep learning curve, having access to this kind of collective wisdom makes it much more manageable. I'm definitely going to implement the tracking system idea and bookmark the medical provider handbook that was mentioned. This is exactly the kind of supportive community resource that makes challenging administrative tasks less overwhelming for healthcare providers!
Welcome to the community! I'm also relatively new here and just went through my first EDD medical certification process thanks to all the guidance in this thread. It's amazing how generous everyone has been with sharing their hard-earned knowledge. One thing I'd add for fellow newcomers is to not be discouraged if it feels overwhelming at first - I was intimidated by all the steps and requirements, but once you actually go through the process once, it becomes much clearer. The community here is incredibly supportive, so don't hesitate to ask questions when you encounter your first cases. Looking forward to learning from your experiences as you start navigating the system too!
As another newcomer to this community, I want to echo everyone's appreciation for this incredibly helpful thread! I'm a family practice physician who's been avoiding the electronic EDD system and still using paper forms, but reading through all these detailed explanations has convinced me it's time to make the switch. The step-by-step guidance from experienced providers, especially the tips about using the Medical Provider Services section and verifying claim types upfront, gives me confidence that I can navigate this successfully. I'm particularly impressed by how this community supports each other through these administrative challenges - it's exactly what healthcare providers need when dealing with complex government systems. Planning to set up my SDI Online account this week and implement the tracking spreadsheet idea right from the start. Thank you all for sharing your expertise so generously!
Welcome to the community and the world of electronic EDD submissions! As someone who also recently made the transition from paper to electronic forms, I can assure you it's definitely worth the initial effort to learn the system. The time savings alone make it worthwhile - no more waiting for mail or wondering if forms got lost in transit. One tip I'd add to all the excellent advice already shared: when you're setting up your SDI Online account, make sure to use a strong, memorable password since you'll likely be logging in frequently once you start getting more disability cases. Also, don't forget to update your contact information in the system if you move offices or change phone numbers, as EDD sometimes needs to reach providers for clarification on certifications. The electronic system also makes it much easier to track the status of submitted forms, which patients really appreciate when they ask for updates. Looking forward to hearing about your experience once you get started!
I'm going through this exact same situation right now! Mailed my SDI claim 6 days ago and have been refreshing my phone constantly waiting for that confirmation text that apparently never comes reliably anyway. This whole thread has been incredibly eye-opening - I had NO idea paper claims took 4-6 weeks vs 1-2 weeks online. EDD's website definitely makes it sound like they're processed the same way. Just tried @Charlie Yang's registration trick and got the "no existing claim" error too, so mine definitely hasn't been entered into their system yet. At least now I have a way to check progress without having to call and wait on hold for hours! Really kicking myself for not just waiting for my internet to come back online, but what's done is done. Planning to call at exactly 8am next week if I still don't see any movement. It's somewhat comforting to know I'm not alone in this - seems like a lot of us made the same mistake of choosing mail when our internet/computers failed us at the worst possible time! Thanks everyone for sharing your experiences and especially the practical tips. This community is a lifesaver during such a stressful process.
@Caleb Stone I m'in almost the exact same boat - mailed my claim 7 days ago and have been constantly checking my phone for that text confirmation too! This thread has been such a reality check about how much longer paper claims actually take. Like you, I m'really regretting not just waiting for my internet to get fixed, but hindsight is 20/20 right? I also just tried the registration trick and got the same error, so we re'definitely in the same processing limbo. It s'oddly comforting to know so many of us are going through this together - makes me feel less alone in the stress of it all. The 8am calling strategy seems to be the consensus here, so I m'planning to try that early next week too. At least we have a game plan now thanks to everyone s'shared experiences!
I'm dealing with this exact situation right now too! Mailed my SDI claim 4 days ago when my laptop died unexpectedly, and I've been anxiously waiting for any kind of confirmation. Reading through everyone's experiences here has been both reassuring and concerning - reassuring that this wait is totally normal for paper claims, but concerning about how much longer it actually takes compared to what EDD's website suggests. Just tried @Charlie Yang's registration trick and got the "no existing claim" error as well, so mine definitely isn't in their system yet either. That's actually such a helpful way to monitor progress without dealing with their notorious phone hold times! It's crazy how many of us are in this same boat right now - seems like technology failures at the worst possible moment are more common than we'd think. I'm definitely planning to try the 8am calling strategy once I hit the 10-day mark that several people have recommended. Thanks to everyone sharing their real experiences, especially @Amara Torres for the professional insight and @Natasha Volkova and @Lincoln Ramiro for the encouraging success stories. Knowing that the backpay covers everything from the start date makes this wait feel a bit more manageable. We'll all get through this together!
Laila Fury
I'm going through my first SDI claim too and this thread has been incredibly informative! Just wanted to add my experience so far - I filed for a wrist fracture last week and the initial approval process was much faster than I expected compared to UI. One thing I noticed is that the SDI online portal is way more user-friendly than the UI system. The status updates are clearer and it's easier to find information about your claim. I haven't done my first certification yet (still waiting for the notification) but based on everyone's experiences here, it sounds like I should expect payment pretty quickly once I do. The reduced benefit amount is definitely an adjustment - it's about 65% of what I was making, but knowing that payments process so much faster than UI makes the budgeting easier. At least I won't be sitting around wondering when money will show up! Thanks to everyone who shared their timelines and tips. Feeling much more confident about navigating this process now. Fingers crossed my recovery stays on track!
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Omar Mahmoud
•Welcome to the SDI community! You're absolutely right about the online portal being more user-friendly than the UI system - that was one of the first things I noticed too. It's such a relief to actually be able to find information easily! Your benefit percentage sounds about right. I'm getting around 60% of my regular wages for my carpal tunnel claim, so 65% is pretty good. And yes, the faster payment processing definitely makes budgeting less stressful than those long UI wait times. Since you're still waiting for your first certification notification, just keep checking your account every couple days like others mentioned. The timing can be a bit unpredictable but once you get that first one done, you'll have a better sense of the pattern for your specific claim. Hope your wrist heals up quickly and smoothly! It sounds like you're already well-prepared for the process thanks to everyone's advice here.
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Lucy Lam
I'm currently on my second week of SDI for carpal tunnel surgery and can confirm what everyone's saying about the faster payment processing! I certified last Friday and had the money in my account by Saturday afternoon - way better than the UI delays I experienced before. One tip I wish I'd known earlier: download the EDD mobile app if you haven't already. It makes checking your claim status and certification dates much easier than logging into the website every time. I get push notifications when there's any activity on my account, which has been super helpful for staying on top of everything. Also, if you're like me and stress about money timing, I found it helpful to take a screenshot of your payment history once you get a few payments under your belt. It really helped me see the pattern and feel more confident about when to expect funds. My payments have been consistently 24-48 hours after certification, just like others mentioned. The recovery process is tough enough without worrying about benefit timing, so it's nice to know SDI is generally more reliable than UI in that regard. Hope your surgery and recovery go smoothly!
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