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Hey @Victoria Scott! I just went through this exact same process about a month ago and totally understand the anxiety about missing payments. Here's what worked for me after several failed attempts: I called 1-800-300-5616 at exactly 8:00 AM on a Tuesday (seems like Tuesday/Wednesday are the sweet spots based on what others are saying here). It took about 25 redial attempts to get past the busy signal - don't get discouraged, just keep hitting redial! Once I got into the queue, I waited about 2.5 hours but put it on speaker and did other stuff around the house. The actual update process was surprisingly quick - maybe 6-7 minutes total. The rep was super helpful and professional. Make sure you have everything ready: your SSN, new routing number, account number, and double-check that your name on the new bank account matches EXACTLY what EDD has on file (including any middle names/initials). They'll read everything back to you for confirmation. The whole process took about 8-9 business days for me - they sent a small test deposit first (like $0.01) within 3-4 days, then my regular payment went to the new account the following week. Definitely keep your old account open until you see at least one successful deposit! The waiting and phone tag is frustrating but totally worth it once it's done. You've got this! 💪
@Aisha Abdullah This is incredibly helpful, thank you so much! I m'a newcomer here and was feeling pretty overwhelmed about this whole process, but seeing everyone s'detailed experiences is giving me the confidence to tackle it. The 25 redial attempts sounds intense but knowing that persistence pays off is reassuring. I really appreciate the tip about having everything written down and ready - I m'going to make a little checklist based on all the advice in this thread. The timeline of 8-9 business days also helps me plan around this. Thanks again for taking the time to share your experience! 🙏
Hey @Victoria Scott! Just wanted to add my recent experience to this helpful thread. I updated my EDD direct deposit info about 3 weeks ago and here's what worked: Called 1-800-300-5616 at 8:02 AM on a Wednesday (took about 15 redials to get through the busy signal). Wait time was around 2 hours but I kept busy with other tasks. The rep was surprisingly efficient - whole update took maybe 8 minutes. Key things to have ready: SSN, new routing/account numbers, and make sure your name matches EXACTLY between EDD records and your new bank account (they're strict about this!). They sent a $0.01 test deposit after 5 days, then my regular payment hit the new account 7 business days later. Definitely keep your old account open until you see successful deposits! Also pro tip: ask the rep to read your new info back to you twice - better safe than sorry. The phone process is frustrating but the actual update is straightforward once you get through. Hang in there, you'll get it sorted! 🙌
@Vanessa Figueroa Thank you for sharing your experience! As someone new to this community and dealing with this EDD nightmare for the first time, it s'so reassuring to see that people are actually getting through and successfully updating their info. The consistency in everyone s'advice about calling Tuesday/Wednesday at 8 AM and having all the details ready is really helpful. I m'definitely going to follow your tip about asking them to read the info back twice - that seems like such a simple but important step to avoid any mistakes. The 7 business day timeline gives me hope that this won t'drag on forever. Really appreciate you taking the time to help out! 🙏
I feel your pain, OP. The EDD is like trying to nail jello to a wall. Keep at it and don't let them wear you down!
I had a similar issue last month when I missed their callback. What worked for me was logging into my EDD account online and looking for a "Contact EDD" or "Ask EDD" option where you can send a message explaining that you missed the call and need to reschedule. I also tried calling the 1-800-300-5616 number right at 8 AM when they open - it took about 30 tries but I finally got through. Don't lose hope, they will eventually connect with you again!
This is such a relief to see! I'm a newcomer here and currently dealing with the exact same situation - my first SDI payment has been pending for 8 days now and I was starting to panic. Reading through everyone's experiences really helps calm my nerves. It sounds like these delays are unfortunately pretty common right now, especially for first payments. I'm going to try some of the suggestions mentioned here like double-checking my SDI Online messages and maybe using that Claimyr service if it goes much longer. Thanks to everyone who shared their stories - this community is so helpful for people navigating this stressful process!
Welcome to the community! I totally understand that panic feeling - I was in your exact shoes just a couple weeks ago with my first SDI payment. It's scary when you're depending on that money and it just doesn't show up when expected. The good news is that everyone here has been super helpful and it sounds like these delays really are just part of the system right now unfortunately. Definitely try checking those SDI Online messages first since that's free, and keep track of your business days. Hopefully yours comes through soon! Feel free to update us on how it goes.
I'm new here and going through my first SDI experience too. This thread is incredibly helpful - I've been waiting 6 days for my first payment and was starting to worry something was wrong with my claim. It's reassuring to know these delays seem to be the norm right now, though obviously frustrating when you're counting on that money. I've checked my SDI Online messages and banking info multiple times like others suggested, so I guess it's just a waiting game. Thanks to everyone for sharing their timelines and experiences - it really helps to know we're not alone in this!
Hey Ethan! I just joined this community too and I'm so glad I found this thread. I'm on day 4 of waiting for my first SDI payment and was getting really anxious about it. Reading everyone's experiences here has been such a relief - it sounds like 6-12 business days is unfortunately pretty normal right now for first payments. The fact that so many people have eventually gotten their payments (even if delayed) is really reassuring. Hang in there - from what I'm reading it seems like patience is unfortunately the main thing we can do right now. Hopefully both of ours come through soon!
I'm going through the exact same thing right now! My automatic payments stopped coming about 10 days ago with no explanation. What's really frustrating is that I can't even get a straight answer from anyone about what's causing the delay. I've been checking my UI Online account obsessively but there's nothing new there. It's like we're all just stuck in limbo waiting for EDD to figure their stuff out. Really hoping someone here has found a solution that actually works.
I feel your pain! The lack of communication from EDD is probably the most frustrating part. Have you tried reaching out through multiple channels at once? Sometimes hitting them from different angles (phone, online messaging, even social media) can get their attention faster. Also, if you haven't already, try logging in at different times of day - sometimes the system updates overnight and you might catch new information early in the morning.
I'm so sorry you're going through this - I know exactly how stressful it is when bills are piling up and you're not getting the payments you were promised. One thing that helped me when I had a similar issue was creating a paper trail by sending messages through the UI Online portal AND following up with certified mail to document everything. Also, check if there are any local EDD offices near you that do walk-ins - sometimes showing up in person can get faster results than phone calls. In the meantime, if you're really struggling with bills, contact your utility companies and creditors to explain the situation - many have hardship programs or will work with you on payment plans while you sort this out with EDD. Don't lose hope, this will get resolved!
This is really solid advice! I especially like the idea about creating a paper trail - documentation is so important when dealing with government agencies. The certified mail tip is brilliant because it creates an official record that they received your inquiry. I've also heard that some people have had luck reaching out to their local state assembly member's office - they often have staff dedicated to helping constituents navigate issues with state agencies like EDD. It might be worth a shot if the other methods don't work out. Hang in there, these delays are unfortunately common but they do get resolved eventually!
Vanessa Chang
I've been lurking on this thread because I'm dealing with the exact same issue - my 2525 form never showed up either and my certification deadline is in just a few days! Reading through everyone's experiences here has been incredibly helpful. I'm definitely going to try that email approach to eddcorrespondence@edd.ca.gov first thing tomorrow with "URGENT: Missing Form 2525" in the subject line like @Jasmine Hancock suggested. It sounds like that's had the best success rate based on what people are sharing here. If that doesn't work fast enough, I'll try the early morning calling strategy and maybe even look into that fax option someone mentioned. It's ridiculous that we have to jump through all these hoops just to get a basic form, but I appreciate everyone sharing what actually works in practice. @Adrian Connor - hoping you get this resolved soon! Please update us on whether the email method works for you. This whole thread is going to help so many people dealing with the same mail delivery nightmare. 🤞
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Lena Müller
•Same here! I've been following this thread closely because I'm in an almost identical situation. My 2525 form disappeared into the postal void somewhere and my deadline is creeping up fast too. It's both comforting and concerning that this seems to be such a widespread issue right now. I'm planning to send that urgent email first thing tomorrow morning as well. The fact that so many people have had success with that specific approach gives me some hope. If we all send emails around the same time, maybe they'll realize how big this mail delivery problem really is! @Adrian Connor @Vanessa Chang - would love to hear updates from both of you on how the email method goes. Maybe we can all compare notes on response times and what worked best. Fingers crossed we all get this sorted before our deadlines! 🤞
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Amaya Watson
I'm so glad I found this thread! I'm dealing with the exact same issue - my EDD 2525 form never arrived and my deadline is approaching fast. It's honestly both relieving and infuriating to see how many of us are going through this same mail delivery nightmare. Based on all the great advice shared here, I'm planning to: 1. Send an urgent email to eddcorrespondence@edd.ca.gov tomorrow morning with the exact subject line format @Jasmine Hancock suggested 2. Try calling right when they open at 8am if the email doesn't get a quick response 3. Document everything along the way It's absolutely ridiculous that we have to become experts at navigating a broken system just to get basic forms we're entitled to, but I really appreciate everyone sharing their real-world solutions here. This community is honestly more helpful than the actual EDD customer service! @Adrian Connor - really hoping that email method works for you! Please keep us posted on your progress. And thanks for starting this thread - you've probably helped dozens of people who are dealing with the same issue. 🙏
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