Medical provider paper form for EDD SDI - does it get mailed automatically?
I just filed a new SDI claim about 5 days ago, and my claim status is showing 'Pending medical provider form' when I log into SDI Online. My doctor prefers doing paperwork the old-fashioned way instead of electronically, but I can't remember from my previous claim whether EDD automatically mails out the form to them or if I need to take some action. Do I need to download and print the form myself to give to my doctor? Or will EDD mail it directly to my provider based on the info I submitted in my claim? I'm worried about delaying my benefits if I'm missing a step here. Thanks for any help!
16 comments
Join the conversation
Paolo Esposito
The medical certification form (DE 2501) doesn't automatically get mailed to your provider. If your doctor prefers paper forms, you need to either print the form from the SDI Online portal and take it to them, or have your doctor's office download it directly from the EDD website. There should be a link in your SDI Online account under 'Forms' that lets you print the medical certification portion.
0 coins
Keisha Brown
•Thank you! I'll check for that link right now. I was worried they were waiting for something in the mail and my claim would just sit pending forever.
0 coins
Amina Toure
my dr office said they never get the forms in mail anymore, edd stopped doing that in like 2019 or 2020. u gotta bring it to them urself. good luck gettin ur money soon!!
0 coins
Keisha Brown
•Oh wow, I didn't know they stopped mailing them! That explains a lot. I'll call my doctor's office tomorrow and let them know I need to bring the form in. Thanks!
0 coins
Oliver Weber
I had the EXACT same issue 4 months ago with my herniated disc claim!!! I waited TWO WHOLE WEEKS thinking EDD was going to mail something to my doctor. Meanwhile my claim just sat there "Pending medical provider form" and no benefits!! I called EDD like 67 times before I finally got through and they said I needed to print the form myself. SO FRUSTRATING they don't make this clear anywhere!!! The whole system is designed to delay paying us our money!!
0 coins
FireflyDreams
•While it's frustrating, I understand where you're coming from. The SDI system can be confusing. For anyone reading who needs to reach EDD quickly, I found that using Claimyr (claimyr.com) helped me get through to an agent without the endless redial game. They have a video that shows how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. Saved me from the exact situation you described with my pregnancy disability claim.
0 coins
Natasha Kuznetsova
Actually, I think they CAN still mail the form in certain circumstances, but you shouldn't count on it. If you indicated on your initial application that your doctor prefers paper forms, there's a chance EDD might mail it, but it's always faster and more reliable to print it yourself and deliver it to your doctor. The key is making sure the form has your correct claim ID number on it so it gets properly matched to your file when they submit it back to EDD.
0 coins
Javier Morales
•yes this is correct! i work at a medical office and we do occasionally still get forms mailed from EDD but its super random and we never know which patients will get mailed forms. we always tell patients to bring the form themselves to be safe.
0 coins
Emma Anderson
just wondering, what kind of disability is ur claim for? Im about to file for my shoulder surgery and getting anxious about the whole process lol
0 coins
Keisha Brown
•I'm dealing with severe sciatica and a bulging disc. Been trying physical therapy for months but finally had to take time off work. Good luck with your shoulder surgery!
0 coins
Emma Anderson
•thx! hope ur back feels better soon. back pain is the worst
0 coins
Malik Thompson
dont forget that after ur doctor fills out the form, THEY have to submit it back to EDD, not you! i made that mistake and carried the completed form around in my purse for a week wondering why my claim wasnt moving forward lol
0 coins
Keisha Brown
•OMG thank you for mentioning this! I probably would have made the same mistake. So I just need to make sure my doctor's office knows they need to mail it in?
0 coins
Malik Thompson
•yep! they should know this but sometimes the front desk staff forgets. they can either mail it to the address on the form or fax it. some offices scan and upload it too.
0 coins
Paolo Esposito
One more important point - make sure to follow up with your doctor's office within a week after they have the form. Medical offices get busy and these forms can sit on someone's desk. The sooner they submit it, the sooner your claim moves from 'pending' to 'processing' and then to 'paid'. Your doctor has to certify your disability before EDD will release any payment.
0 coins
Keisha Brown
•That's really good advice. I'll definitely check back with them to make sure it got submitted. Thanks for all the help everyone!
0 coins