How long does EDD SDI medical form processing take? First-time applicant confused
So I just submitted my first disability claim through EDD's website yesterday and I'm a bit lost on what happens next. My account is showing "pending medical provider form" status. Does EDD mail me a form that I need to take to my doctor? Or does my doctor get the form directly from EDD? I'm really confused about this process. My doctor already knows I'm filing for disability but I didn't give him any paperwork yet. Also, once everything is submitted correctly, how long does it typically take to get approved and receive my first payment? I'm worried about bills piling up while I wait. Anyone who's been through this recently, your help would be greatly appreciated!
18 comments
GalacticGuardian
the doctor has to fill out the form online now, EDD doesnt mail stuff anymore. u need to tell ur doc to submit the certification, they have their own portal to do it. took me like 3 weeks to get approved after doc submitted everything
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Luca Bianchi
•Thank you! I didn't know the doctor does it online. How does my doctor know to submit it though? Should I call their office and remind them?
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Nia Harris
When you filed your claim online, you should have received a receipt number. Your doctor will need this number plus your last name and date of birth to complete the medical certification through SDI Online. Many doctor's offices are familiar with this process, but it's always good to call your doctor's office to make sure they have all the information they need to complete the form. Regarding the processing time - once your doctor submits the medical certification, it typically takes 7-14 days for EDD to process and approve your claim, assuming there are no issues or missing information. Remember there's a 7-day unpaid waiting period before benefits begin. If your claim is approved, you'll receive a Notice of Computation showing your weekly benefit amount. If your doctor submitted the certification within a day or two of you filing, you might receive your first payment within 2-3 weeks of your initial filing date. If your doctor takes longer to submit, everything gets delayed accordingly.
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Luca Bianchi
•This is so helpful! I did get a receipt number but I didn't realize that's what my doctor would need. I'll call them tomorrow morning. I hope they don't take too long to submit their part - I really need this to process quickly.
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Mateo Gonzalez
EDD is TRASH at communicating what you need to do!!!! I went through this same exact thing in January and ended up waiting FIVE WEEKS because nobody told me my doctor needed to submit stuff online. My doctor's office had no idea either until I called them after waiting for weeks. The whole system is designed to make people give up, I swear. Call your doctor IMMEDIATELY and make sure they do their part.
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Aisha Ali
•That's frustrating but not typical. Most claims are processed within 14 days after the medical certification is received. The key is making sure your physician submits the certification promptly. The EDD does provide instructions during the claim filing process, but I agree they could make it clearer.
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Ethan Moore
I just went through this last month! The status "pending medical provider form" means exactly what it sounds like - they're waiting for your doctor to submit the medical certification. Your doctor doesn't automatically know you filed - you need to tell them and give them your claim number. Once they submit, it took about 10 days for my claim to be approved. Good luck!
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Luca Bianchi
•Thank you! I'll let my doctor know right away. Did you have to keep certifying for benefits every two weeks like with unemployment, or is disability different?
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Yuki Nakamura
my sister is on disability and she said make sure u call ur doctor cuz sometimes they forget to do the forms and then ur just waiting for nothing. also the first payment takes longest, after that its every 2 weeks i think
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Nia Harris
•That's correct. After the initial claim is processed, payments are typically issued every two weeks. However, unlike unemployment, with SDI you don't need to certify every two weeks. For claims less than 30 days, no ongoing certification is required. For longer claims, EDD typically sends a continued claim certification form (DE 2500A) automatically when it's time to certify.
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StarSurfer
I was in the same boat a few months ago and spent HOURS trying to reach EDD to get answers. After getting disconnected dozens of times, I finally discovered Claimyr (claimyr.com) - it got me connected to an actual EDD representative in about 30 minutes instead of spending days trying. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The rep confirmed that my doctor needed to complete the medical certification form through their physician portal, and they even sent my doctor a reminder. Without that call, I might still be waiting! Once my doctor submitted everything, my claim was processed within 8 business days.
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GalacticGuardian
•is that service legit? seems weird to pay just to talk to edd
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Aisha Ali
To add some important context: When you filed your claim online, your doctor should have received an electronic notification if you provided their information correctly. However, many physicians don't regularly check the SDI system, so it's always best to contact your doctor's office directly. For timeline expectations: 1. Medical certification submission: Ideally within 3-5 days of your claim filing 2. EDD processing time: Typically 7-14 business days after receiving medical certification 3. First payment: Usually arrives 2-3 days after claim approval (via EDD debit card or direct deposit if you set it up) If your claim shows "pending medical provider form" for more than 7 days after you've confirmed your doctor submitted their certification, that's when you should contact EDD for clarification.
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Luca Bianchi
•Thank you for these specific timelines! I just called my doctor and they're submitting the certification today. They said they never received an electronic notification, which seems to be a common issue from what everyone is saying. Hopefully everything goes smoothly from here.
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Ethan Moore
One more thing - when your doctor does submit the form, you won't automatically get notified! You have to keep checking your SDI Online account to see if the status changes. This tripped me up and I didn't realize my doctor had already submitted until I called them to check. The whole system could use better tracking and notifications honestly.
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Luca Bianchi
•That's really good to know! I'll make sure to check my account daily. Seems like there are a lot of small details they don't tell you upfront.
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Mateo Gonzalez
Anybody else notice how they make this process DELIBERATELY confusing?? My theory is they're hoping people will give up and not collect benefits they're entitled to. I had to submit my disability paperwork TWICE because they claimed they never received the first submission even though my doctor had confirmation!
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Yuki Nakamura
•same thing happened to my cousin! doctor submitted twice and edd kept saying they didnt have it. ended up having to go to the doctors office in person to get them to try a third time 🙄
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